Project Manager Data

Aesha

SUMMARY:

. Business Analyst with * +years of experience in the Healthcare,

Finance and Banking domains.

. In depth knowledge of System Development Life Cycles (SDLC) and

Iterative SDLC process. Thorough understanding of Rational Unified

Process (RUP) guidelines and rational tools used throughout the

project life cycle.

. Developed various business vision documents involving Business

Glossary, Architecture and Business Modeling and Business Use Cases.

. Adept with industry standards methodologies like Rational Unified

Process (RUP), Object Oriented Analysis and Design (OOAD), Waterfall,

and Agile Scrum

. Rational Unified Process methodologies were followed for most projects

to ensure a streamlined and efficient process in developing Business

Requirement Documents (BRD) and Functional Requirement Documents (FRD)

and Use Cases.

. Extensive experience Gathering Business Requirements, Business

Modeling, developing Project Plan and Scope documents, System

Architecture and assisting in Feasibility Studies.

. Strong understanding of the Healthcare Industry, specializing in

Medicare and Medicaid benefits.

. Hands on experience with Change Management process-using tools like

Clear Case and Clear Quest to track changes brought on by business

actors associated with the project.

. Experience developing various state, activity, class and Use Case

Diagrams to better understand the process dataflow.

. Experience and knowledge of testing business process within client

server, web and mainframe environment.

. Developed various Flowcharts, activity, use case, state chart and

process flow diagrams in order to better communicate and visualize the

business flow using Unified Modeling Language (UML) tools.

. Good understanding of the AS-IS and TO-BE business processes and

experience in converting these requirements into technical

specifications for preparing test plans.

. Assisted in updating Stakeholders and various business actors involved

in the project using Requirement Traceability Matrix.

. Initiated and conducted various Joint Application Development Sessions

(JAD) to help better understand user requirements before entering the

development phase and also conducted various Rapid Development

Sessions (RAD) to develop a user acceptable design on an early stage

in the project.

. Good working experience of Data manipulation, Performance testing

using MS Access.

. Highly proficient in MS Office suite of products with extensive

experience with MS Word, MS PowerPoint, MS FrontPage, MS Visio, MS

Excel and Project.

Technical Skills:

. Business Skills: Business Process Analysis & Design, Requirement

Gathering, Use Case Modeling, JAD/JRP Sessions, Gap Analysis and

Impact Analysis, Change management

. Operating Systems: MS Windows 95/98/2000/XP/Vista/7, Sun Solaris 2.8,

Oracle, Mac OS X,

. Methodology: RUP, Agile, OOAD and Waterfall.

. Management Tools: Rational Rose, Requisite Pro, Clear Quest, Clear

Case and MS Visio. Cognos

. Microsoft tools: SQL Server 2000\2005\2008\R2, MS Office suite, MS

SharePoint, MS Visio, MS Project, MS Access and MS FrontPage.

PROFESSIONAL EXPERIENCE:

Kaiser Permanente, Honolulu, HI March 2013-

Current

Role: Sr. Business System Analyst/ Project manager

The HIX project has been undertaken to enable the 'Marketplace' to make

health insurance easier to buy and easier to understand, so that every

individual, every family and every small business in Hawaii can enjoy the

benefits of medical care. My responsibility as a business analyst was to

keep track of the changes due to the health care reform and work on

enhancing the existing web portals

Worked on the conversion project for ICD 9-CM codes to ICD 10-CM/PCS

codes.

Responsibilities:

. Prepared and delivered dashboards, artifacts and presentation decks to

leadership teams, business and IT governing bodies, national and

regional business partners regarding project status, areas of improvement

and escalation of issues/risks that impact the project

. Took critical part in formulation of the Project Plan and Scope to layout

the Project Definition, Budget

and various factors affecting the project and the actors.

. Adapt the agile methodology to accomplish the project deliverables

. Keep track of the changes due to the new implementation

. Created System Specification Document, Requirement Specification

Documents, Use Case Models, and Work Flows.

. Formed a bridge between the Project Manager and different teams with

effective presentations.

. Created Gantt chart to manage project schedule, deadlines and resources

using MS Project.

. Analyze business requirements and segregated them into Use Cases and

activity diagrams using MS Visio

. Created Mock-up forms in MS word for better visualization and

understanding of the software

Solution.

. Preparing Business workflow models that cover "How" business processes

are accomplished.

. Maintain all artifacts in the internal SharePoint site.

. Worked on VMware virtualization software

. Assisted in interviewing SME, asking detailed questions and carefully

recording the requirements in a format that can be reviewed and

understood by both business people and technical people.

. Actively participated in meetings with the HI State in regards to

accomplish the goal

. Developed test plans, reviewed test cases, reviewed test scripts for

EMAFM and ICD-10 Projects

. Actively involved in E2E testing for both Exchange and ICD -10 projects

. Managed workload, schedules and coordinated status review meetings with

project managers

. Coordinated with the business owner to develop an end user training

material.

. Developed business case and SBAR (Situation, Background, Assessment and

Recommendation) identifying in/out project scope, compliance requirement,

anticipated benefits, time frame and, business process impacted for the

project funding

. Designed the test strategy and communication plan and developed UAT

requirement and plan for ICD-10 impacted applications regionally and

nationally.

. Working knowledge of Cognos to track project Hours, estimates comparing

actual to forecast

Environment: CRM, MS Visio, MS project, Microsoft Office Suite, SharePoint,

Quality center, Agile, Cognos,

Wal-Mart, Bentonville, AK Nov 2010 to

Feb 2013

Role: Business Analyst

The Walmart.com Store Returns Integration project has been undertaken to

enable 'Marketplace' and complete the Wal-Mart multi-channel purchase

experience, Walmart.com must integrate its returns process and systems with

Wal-Mart Stores. This project creates new metrics and rewards management by

way of extracting data out of the EDW (Enterprise Data Warehouse), and

creating a new metrics to pave the way for retiring one of their existing

metrics systems. My responsibility was to render Business Analyst services

in the creation of an interactive online portal for select customers to bid

on reward prizes and support its environment in Sales & Marketing module

using Siebel Call centre.

Responsibilities:

. Involved in Inception Phase and prepared vision statement and initial

data models that contain Business Requirement Documents and supporting

documents that contain the essential business elements and detailed

definitions.

. Performed Data mapping, logical data modeling, created class diagrams and

ER diagrams and used SQL queries to filter data

. Keep track of the changes due to new implementation

. Worked closely with the Enterprise Data Warehouse team and Business

Intelligence Architecture team to understand repository objects that

support the business requirement and process.

. Worked on development of High level design, Conceptual design, Logical

and Physical design for Database, Data warehousing and many Distributed

IT systems

. Provided Business Requirement Documentation (BRD) for the customers after

thorough market and technology research and by analyzing current market

trends.

. Created Data Stage jobs to extract, transform and load data into data

warehouses from various sources like relational databases, application

systems, temp tables, flat files etc.

. Aligned requirement documentation with use of UML for object oriented

software development (OOD).

. Obtained Data requirements, identified data sources, determined the

content of data fields and created Data Mapping Documents and

performed Data Extraction and Data Compilation using SQL queries.

. Developing Business Objects reports based on report Design documents

(RRD) Effort estimation and providing it to the client.

. Conducted UAT to confirm that all derivative products can be

successfully processed through stages of the trade life cycle

. Coordinated various kinds of User Acceptance Testing (UAT) including

regression testing, system testing, integration testing, functional

testing, alpha & beta testing.

. Designed and Developed the Business Objects Universes which suit the

standard, analytical and ad-hoc reporting requirements of the Business

Objects users.

. Responsibilities included source system analysis, data transformation,

loading, validation for data marts, operational data store and

enterprise data warehouse.

. Used Informatica to extract and transform data from various DB2

database to the data warehouse.

. Created Mock-up forms in MS word for better visualization and

understanding of the software solution.

. Used Test Director and Mercury Quality Center for updating the status

of all the Test Cases & Test Scripts that are executed during testing

process.

. Developed estimates, project plans (Microsoft project), training

material, BI reports using Microstrategy

. Extensively used Informatica client tools. The objective is to extract

data stored in Oracle database, flat files to load finally into a

single data warehouse repository, which is in Oracle.

. Used MS Visio for Process modeling, Process mapping and Business

Process flow diagrams.

. Tracked the defects in legacy reports as per account managers and end

users. Compared the results and tracked the differences in excel

. Managed workload, schedules and coordinated status review meetings

with project managers, business managers and team members.

Environment: CRM, SQL Server, Oracle ERP, MS Visio, MS Outlook, MS

project, MS Dynamics, RUP, Rational Rose 2002, Rational Clear Quest,

Rational Clear Case, Rational requisite pro

Fifth Third Bank, Cincinnati, OH Mar 2009 -

Oct 2010

Role: Business Analyst

Asses the financial Needs of a Customer, the Bank Employee needs to use

FNA. To open a credit card account after assessing the financial needs, the

user must launch ALPS. In order to continue the application process with in

the same look and feel environment as FNA, Bankcard ALPS is being replaced.

The objective of Bankcard ALPS Replacement project is to eliminate the need

for users to Asses needs first in one system and then open the credit card

account in another. Eliminate the impression of multiple unrelated systems

for opening Bankcard accounts

Responsibilities:

. Developed a new Credit Card application which was all automated and

replacing existing system

. Obtaining a detailed knowledge of the business process being followed

in the project environment.

. Extracting the business requirements from the end users keeping in

mind their need for the application, and documenting it for the

developers.

. Involved understanding the current business process, defining scope of

the project along with position statement. Conducted a budget planning

of the project through walkthroughs and meetings involving various

leads from Development, QA and Technical Support teams.

. Meeting with users and stakeholders to understand the problem domain,

gathering customer requirements through surveys, interviews (group and

one-on-one) along with JAD sessions.

. Analyze business requirements and segregated them into Use Cases and

activity diagrams using MS Visio

. Preparing Business workflow models that cover "How" business processes

are accomplished.

. Analyzing Business Requirements to produce System Requirements for the

technical team using MS Visio.

. Testing the final application for Usability testing to verify whether

all the User Requirements were catered to by the application.

. Bugs, which would enhance the usability of the application, were

logged using Jira and Quality Centre.

. Interacting with the developers on resolving the reported bugs and

various technical issues.

. Involved in preparing a simple and detailed User manual for the

application, for an intended novice user.

Environment: CRM, MS Visio, MS Outlook, MS project, MS Dynamics, SQL

server

Kohl's corporate, Milwaukee, WI

Sept 2007 - Feb 2009

Role: Business Analyst

Kohl's Corporation is an American department store chain headquartered in

Menomonee Falls, Wisconsin, a suburb of Milwaukee, Wisconsin. The company

currently operates 1,067 stores in 49 states.

Project 1: Conversion of Lotus Notes and Shared mailboxes to Google.

Project 2: Windows 7 upgrade

Responsibilities

. Gathered and documented requirements from a diverse user community.

. Successfully conducted JAD Sessions with SME's and Business Users to

gather requirements.

. Accurately identified the various groups and created pivot tables for

further classification and thus, created a better understanding of the

groups.

. Delivered high-level functional designs for projects and enhancements

and fulfilled client requirements

. Translated requirements to functional design documents for complex

systems/processes.

. Interacted with application developers and communicated user needs and

requirements.

. Developed test plans, reviewed test cases, reviewed test scripts and

wrote user documentation.

. Performed Validation to map data from lotus notes.

. Operated as a senior member within a larger team.

. Identified & coordinated all client application groups supporting

client business apps

. Obtaining app group plans for app testing for Win 7 readiness

. Track and report app testing status, status of remediation

. Report status of client business app readiness for Windows 7.

. Supporting business app groups in resolving Windows 7 related issues.

. Used MS Project to manage schedules, deadlines and resources and to

collaborate on the project

Extensively performed UAT.

Environment: Lotus Notes, Google, MS Visio, MS Excel, MS Project,

Rational Requisite Pro, Microsoft Office Suite 2007, Microsoft Windows XP,

Windows 7, MS SharePoint

Jersey Mortgage Company, NJ

Jan 2006 - Aug 2007

Role: Business Analyst

The project was to enhance a Loan Producer System which was an integrated

software package that provided the necessary elements for originating,

processing, underwriting, documenting and shipping real estate loans in

accordance with established practices and standards of the lending

industry, and federal and state regulatory requirements.

Responsibilities

. Developed design prototype of new information processing application.

Met with client groups to determine user requirements and goals.

. Utilized RUP to configure and develop process, standards and

procedures.

. Involved in all four phases of the requirements development including

elicitation, analysis, specification and validation.

. Developed business requirement documents, and functional requirement

documents.

. Developed Use Case, Data Flow and Activity Diagrams.

. Created Systems Requirement Specification by combining the functional

and non-functional requirements.

. Worked as an interface between the users and the different teams

involved in the application development for the better understanding

of the business and IT processes.

. Formed a bridge between the Project Manager and different teams with

effective presentations.

. Coordinated work plan between project manager and client using

Microsoft Project.

. Assisted the Project Manager in budget planning of the project through

walkthroughs and meetings involving various leads from Development, QA

and Technical Support teams.

. Implemented and managed migration process and developer fixes.

. Coordinated between all IT departments to gather the status and

updates for the releases.

. Tracked all the release related work and created release notes for

each release.

. Followed a structured approach to organize requirements into logical

groupings of essential business processes, business rules and

information needs and ensured that critical requirements are not

missed.

. Prepared Business Process Models that includes modeling of the

activities of business from conceptual to procedural level.

Environment: Java, SQL, Requirements Analysis, GAP Analysis, UML, Use Case

Analysis, MS Visio, Microsoft Project, Linux

Education:

. MBA - Master in Business Administration - St. Mary's University,

Minneapolis, MN

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