Sales Customer Service

Deanna L. Goldstein SUMMARY

*** ********* ****

Woodbury, New York As an enthusiastic New York City HS Math teacher 1996 - 2000

***** ** *** **** ***** through the Board of Education, in 2002 at

30 years old, I ended my academic experience as an Assistant

[H] 516-***-**** Principal. When asked to run the operations of a 24/7

[C] 917-***-**** business, which had existed in the heart of Soho for over 60

years. During my academic teaching / administration

******@***********.** experience I earned the trust and respect from students,

m colleagues and administration.

http://www.BuzzandSou

l.com As my resume indicates, beyond an academic career, I possess

more than 10 years of progressive experience in Customer

Service, Retail, Web Design, Web Development, Photography,

Jewelry Design, and Graphics. My professional history

includes positions such as VP of Sales, Management, and

Special Projects in all areas including Mulit-Media, at

prestigious and historical companies such as: United Security

Systems and Willoughby's Camera Emporium which prides itself

on its long standing relationship in the heart of NYC since

1898, as well as its unique boutique appeal and customer

service.

I am a motivated & successful business owner and IT Project

Manager versed in managing all aspects of a business as well

as the lifecycle of a project from concept development to

launch. Expertise in Sales / Marketing, Web Development, &

E-commerce, Business Development, Branding, & Customer

Relations. All to create cohesiveness, brand recognition,

and the ultimate goal of sales and business development.

OBJECTIVE

To use my successful professional experiences in both the

Corporate & Entrepreneurial worlds to obtain a Sales,

Customer Service & Project Management position

SKILL HIGHLIGHTS

Conceptual Thinker

Resourceful Researcher

New Business Development

Account Management

Office Management

Revenue Generation

Copyediting & writing

Articulate Public Speaker

Adept Multi-Tasker

Analytical Problem solver

Consultative Sales Techniques

Self-Motivated Professional

Project Proposals

Project Tracking

Supervision and Training

Excellent Communicator

Personable

Client / Third Party Relationships

Quick learner

Complex Problem Solving

Sound judgment

Calm under pressure

Computer-savvy

Adobe Photoshop

Microsoft Office Suite expert

Design strategy

Supervision and Training

Electronic Logo Design

Graphic Design

Photo Enhancing

Stationery and Letterhead

Creative and Artistic

Strong Design Sense

Google Analytics

SEO / PPC

Wordpress

Drop & Drag

HTML Coding Knowledge

Website Design

Website Enhancement

Template Creation

Familiar with Adobe InDesign

Brand Development

EXPERIENCE

Founder, Buzz & Soul / Mobile 421, LLC (Go Go Games)

Woodbury, NY 9/11 - Present

Founder of 3 companies in the last four years all related to

web and mobile app design, PR and Social Media Marketing.

Buzz & Soul is a boutique division of Go Go Games and Mobile

421 yet encompasses all areas of Website Development and

Design, PR, Social Media Marketing, SEO, & Branding, where

Mobile 421 is more Mobile App Development focused. At Buzz &

Soul my daily responsibilities include: client proposal

writing and interaction, CRM, and project management. I

design, and update websites on a daily basis. I personally

write copy taking into consideration that every word has

potential SEO value. Analyze statistics and focus marketing

strategies utilizing Social Media Marketing as a forceful

tool. Create landing pages and call-to-action pages.

Develop FB stores, Amazon, and EBay stores as additional

avenues to ecommerce websites, mobile sites, and mobile apps

with mCommerce.

Every day is a fast-paced, high volume, Go-Go-Go type of day.

BuzzandSoul Mobile 421

Vice President of Mobile Apps and Special Projects,

Willoughby's Est. 1898

New York, NY - 09/2011 - 02/2013

App Development, website development, Social Media, local and

web PR for all products sold in store and via the web.

Create "Boutiques for the different niches of products.

Developed, managed & maintained, its current e-commerce

website. Responsible for their Amazon Webstore as well as

their Amazon Affiliate Site. Created Boutique Facebook

Stores. (Special multimedia projects include: Photo America,

and Wingcamera) Willoughbys.com

Vice President, United Security Systems

New York, NY - 09/2001 - 12/2004 - & Current Sales

Revenue Generator and Management of Sales & Marketing, Office

Management, Project Management, & Installation of

State-Of-The-Art hard-wired, and wires Fire & Security

Systems, Access Systems, CCTV, and all the components of and

for the iHome. We Protect

EDUCATION & TRAINING

BARUCH COLLEGE - 2000

Masters in Administration

BROWARD COMMUNITY COLLEGE

Cont'd Education in High School - 1995

NEW YORK TECHNICAL SCHOOL

Masters of Instructional Technology- 1996

HOFSTRA UNIVERSITY

Master of Science: Elementary Education - 1994

HOFSTRA UNIVERSITY

Bachelor of Science: Film - 1992

Minor in Speech Arts

Academic Scholarship

Deans List

ADDITIONAL COURSES OF STUDY & TRAINING

Effective listening

Public Speaking

Teacher Training

Contact this candidate