Cynthia Bowen
***** ******** ***** ? Rocky River, Oh 44116 ? 440-***-**** ?
*******@*****.***
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HUMAN RESOURCES PROFESSIONAL
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Change Management ? Organizational Design ? Coaching & Mentoring
? Talent Management
Compensation & Benefits ? Mergers & Acquisitions ? Succession
Planning
Retention ? Leadership Development ? Performance Management
. Successful human resource leader with extensive experience in
organizational design and development; talent reviews and succession
planning. Proven ability to proactively identify and communicate
business and human resource strategies and propose solutions within
allotted time and allocated resources.
. Strong business leader with success implementing change management
programs through analysis of culture, environment and risks.
. Excellent communicator with a proven ability to coach and mentor
diverse teams. Ability to listen effectively and partner with
business leaders to transform work environments and increase employee
engagement
STERIS Corporation, Mentor, Ohio
2012 to 2013
Consultant/HR Integration Lead
A project leader responsible for the identification, project plan and full
integration of all human resource components during the acquisition and
merger of two organizations with the parent company.
. Led the change initiative to influence the cultural integration
between two merging organizations
. Built a comprehensive communication plan that facilitated change and
eased employee anxiety with clear, concise and continual information.
. Designed a job structure reflective of the work, collaboratively
determined FLSA status and mapped 200 jobs into 60 newly defined
roles.
. Established procedures for recruitment, retention and employee
relations that ensured timely hiring, reduced turnover, and enabled
consistent handling of performance issues.
. Partnered to integrate newly-acquired subsidiary's policies,
procedures and benefits with parent company, streamlining the Human
Resources processes.
Key Bank, Cleveland, Ohio
2005 to 2012
Senior Human Resources Business Partner
A strategic business partner who aligned leaders and HR practices to
deliver a talented workforce able to implement strategy and deliver
business results.
. Advocated a "pay for performance" culture by supporting a performance
management structure that calibrated employees' results and potential.
. Created Human Capital Plans that were the centerpiece of delivering a
talented workforce. By identifying the current state, envisioning the
future needs and recognizing the gaps, we were able to build a plan
that led to a business unit that increased its efficiency.
. Facilitated formal discussions that focused upon leaders identifying
and developing high potential and emerging talent employees as
successors for critical positions within their business units.
. Actively managed a team of six recruiters. By establishing and
delivering service level agreements with hiring managers and enhancing
the candidates' experiences, we reduced "time to fill" below industry
standard of sixty days.
Ohio CAT, Broadview Heights, Ohio 2003 to
2005
Human Resource Generalist/Project Lead
A catalyst responsible for the initiation and implementation of human
resources programs and services, compensation and employee communications.
. Integrated newly acquired subsidiary's policies, procedures and
benefits with parent company, streamlining the Human Resources
processes.
. Established an Affirmative Action Program for eight business
establishments.
Federal Reserve Bank of Cleveland, Cleveland, OH
1998 to 2003
Senior Human Resource Generalist
A strong business partner who provided analysis and direction on HR related
issues. Served as functional expert on all matters pertaining to Human
Resources for the business unit.
. Developed and implemented a complete job recruitment, orientation and
retention program reducing turnover from 15.1% to 8.6% in two years.
. Led diversity in the workplace initiative, formulated process for
change that led to increased awareness and sensitivity - reducing
minority turnover by 35%.
. Led Job Evaluation process, to redefine job descriptions, market match
salary ranges and establish performance objectives.
Voyale Corporation, Cleveland, OH 1996 to
1998
Director of Human Resources
A pro-active leader who coordinated recruitment, orientation, compensation
and evaluation programs. Responsible for the time keeping, payroll and
HRIS systems. Administered government compliance records for OSHA,
workers' compensation and unemployment. Administered employee benefits and
COBRA compliance. Established, maintained and analyzed cost and payroll
budgets. Managed a staff of four Human Resources and Safety professionals.
. Established and maintained a record keeping and analysis process,
reduced workers' comp and unemployment costs by 43% in two years.
. Reduced turnover by 50%, by incorporating structured interviews,
background checks and new employee orientation program.
Smith Lustig Paper Box Company, Cleveland, OH
1993 to 1996
Human Resources Manager
An assertive administrator who managed the employee benefits, payroll and
compensation analysis for a plant of 45 employees. Responsible for
recruitment and staffing. Prepared and analyzed monthly management
reports. Facilitated union administration, negotiations and grievance
procedures.
. Prepared wage and salary analysis for union contract negotiations.
. Established and administered performance appraisal system.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Masters of Business Administration (MBA)
Management, Labor Relations/Human Resources
Cleveland State University, Cleveland, OH
Bachelor of Arts (BA)
Political Science/Public Administration
Miami University, Oxford, OH
Continuing Education
Leadership, Teambuilding & Cultural Change; A Journey to Organizational
Effectiveness, Senn-Delaney
Inspiring Performance; Helping Others Succeed, BlessingWhite, Inc.
Project Leadership Workshop, John Carroll Continuous Learning
Process Improvement for Managers, Skill Path Seminars
Numerous seminars on management and communication skills