Customer Service Administrative Assistant
Resume:
Mary McLeod
*** ***** ******** ****, ***********, OH 45601
Cell: 740-***-****
***********@*****.***
SUMMARY
Energetic Administrative Assistant with ten (10) years of experience in high-level excutive support.
Organized and professional.
ACCOMPLISHMENTS
Increase office organization by developing more efficient filing system and customer database protocols.
Received merit raise for strong attention to detail, exemplary customer service and team-player attitude.
EXPERIENCE
Administrative Project Assistant, 11/23/2003 to 1/31/2014
Smoot Construction - Columbus, OH
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized fashion.
Served as central point of contact for all outside vendors needing to gain access to the building.
Wrote reports and correspondence from dictation and handwritten notes.
Dispersed incoming mail to correct recipients throughout the office.
Supplied key cards and building access to employees and visitors.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Created weekly and monthly reports and presentations.
Properly routed agreements, contracts and invoices through the signature process.
Received and distributed faxes and mail in a timely manner.
Received and screened a high volume of internal and external communications, including email and mail.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports
HIGHLIGHTS
Microsoft Office proficiency
Notary
Excel spreadsheets
Self-directed
Time management
Professional and mature
Strong problem solver
Dedicated team player
Self-starter
Strong interpersonal skills
Results-oriented
Meticulous attention to detail
EDUCATION
Liberty University - Religion 2009 - 2011
CPI (Bliss College) - Accounting, Secretarial and Computer Science 1993
GED 1992
South High School - Bookeeping
REFFERENCES
Mr. Greg Palmer
V.P., Smoot Construction
1907 Leonard Ave.
Columbus, OH 43219
Mr. Joe Mathews
CFO, Smoot Construction
1907 Leonard Ave.
Columbus, OH 43219
Mr. Jim Ruffing
P.M., Smoot Construction
1907 Leonard Ave.
Columbus, OH 43219
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