*/** ********* **** (N) B-Zone,

Durgapur, Burdwan, Pin-713205 (WB)

Contact no: 943-***-****(M), 923-***-****(M)

E-mail: accnl1@r.postjobfree.com

RUBY CHOUDHURY(BISWAS)

1. Job Objective:

To be successful in which ever endeavor that I take in, cross milestones, surpass previous achievements and set new goals. I

am looking for an organization that will appreciate and draw on my skill, creativity, intelligence and hard work and will

create avenue for personal & professional growth.To work as anBackoffice Operation Executive in Health Insurance/Banking

Sector.

2. Summary of Experience:

*working as a Operations cum Admin Executive at Aaron Institute of Computer & Management Studies (AICMS) since 06-

07-2013 to 23-08-2013

Job Profile:

Date of joining : 06-07-2013

Current Designation : Course coordinator

Job responsibilities :

Reception handling

Manage walking candidates

Receiving incoming & outgoing calls

Counseling to the student

Billing & stock maintaining

Daily basis report & tracker maintaining

*working as a Operations Executive at MD India Healthcare Services (TPA) Pvt Ltd since 27-01-2009 to 15-04-2013

Job Profile:

Date of joining : 27-01-2009

Current Designation : Operations Executive

Job responsibilities :

Receiving claim files (IPD & OPD)

Maintaining report

Corporate & Individual Claim file lodging

Responsible for backend operation

Cheque tracker maintaining & report creating on daily basis

Attending walkin customers

Daily basis report & tracker mainten.

Handling MIS

Telecalling to the customer

Handling Inventory management

Enabling faster resolution of issues

*working as a POST PAID MIS- VODAFONE since 06-11-2008 to 22-01-2009

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Job Profile:

Date of joining : 06-11-2008.

Designation : POST PAID MIS.

Job responsibilities :

Maintaining MIS reports.

Attending Walk-in customers(Postpaid)

Postpaid distributor wise data maintain

Telecalling to the customer

Attending customers over phone

Enabling faster resolution of issue

Daily basis call report & daily sales report maintain

* Worked as a Customer Care executive (Backend) at Reliance Telecom Ltd.[From September’’2006 to 05-11-2008]

(Prepaid)

Job Profile:

Date of joining : 18th Sep, 2006.

Designation : Customer Care executive (Backend)

Job responsibilities :

Process SIM Replacement requests on prepaid connection.

Downloading 1st call report and mailing it area basis daily.

Handling 1st call related issue.

Attending Walk-in customers (Prepaid).

Attending customers over phone.

Attending to Dealer’s Phone call.

Enabling faster resolution of issue.

3. Education:

A) M.A on Environmental Studies from RabindraBharati University Calcutta year 2006.

B) B.A pass from Burdwan University year of 2004.

C) Higher Secondary (West Bengal Council of Higher Secondary Education) year of 2000.

D) Madhyamik (West Bengal Board of Secondary Education) year of 1998.

Professional Qualification:

COURSE NAME INSTITUTION DURATION GRADE

Diploma In Information Technology Durgapur Youth Computer “A+”

1 Year

Application(DITA) Training Centre, Durgapur-16 (91%)

“A”

Certificate In Internet

DO 6 months (89%)

Application(CIA)

4. Personal Details:

Date of Birth : 27.12.1981

Nationality : Indian

Marital Status : Married

Gender : Female

Driving Licence : WB-40-118433

Languages known : English, Bengali, Hindi,

Hobby : Painting, Computer, Driving, cooking, Watching T.V

Expected salary : Negotiable.

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Current CTC : 100000/p.a

Declaration : I declare that the information and facts stated above are true and correct to the best of my

knowledge and belief.

Place : Durgapur (Ruby Choudhury Biswas)

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