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Customer Service Office

Location:
Houston, TX
Posted:
February 14, 2014

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Resume:

Nathan Williams

Houston, TX ***** 832-***-**** ******.**********@****.***

SUMMARY OF QUALIFICATION

An intermediate law enforcement professional with seven years who has specialized experience in law

enforcement patrol/corrections, and majoring in Digital Forensics. Law enforcement professional who

was awardedseveral commendations from both the Houston Police Department and the Harris County

Sheriff’s Office.

PROFESSIONAL EXPERIENCE

Deputy/Policing

• Collects, collates, analyzes, and disseminates timely, accurate, and useful crime information that

describes crime patterns, trends, and suspect data. Utilize this information to quell spurts in

crime.

• Provides and collects data from other law enforcement agencies on the local, state, and federal

levels to add information to databases to assist with efficient and complete investigations through

NCIC/TCIC.

• Responds to crimes that include but are not limited to high profile scenes, such as, homicides,

stranger abductions, sexual assaults, kidnappings and robberies to provide immediate response to

assist investigators with the research of all persons, vehicles and locations associated with the

crime.Prepares documents, professional in appearance, for investigators to be used in the case file

to be presented for prosecution. Trained in “active shooter” scenarios.

• Conducted telephone and in-person interviews while applying local, state, and federal laws.

• Provided information and referral information to victims, family members and witnesses.

Information included family violence packets, victim’s advocates, and local shelters.

Administrative/Clerical

• Sort and distribute incoming correspondence including faxes and bulletins.

• Responsible for transporting mail, reports, and other pertinent information from substations to

main station. Designed training programs utilized by all departments to increase job knowledge

and organization.

• Performed general office duties utilizing Microsoft Excel, Microsoft Word, Microsoft Outlook,

and Powerpoint .Instructed subordinate deputies on using the county charge filing system,

accident reports, and arrest information paperwork.

• Attend meetings to stay current with changes in policies or other pertinent information.

Documented all crimes and vehicular accidents on a monthly basis and forwarded results up the

chain of command for review.

• Research, analyze, and resolved issues relating to areas of patrol.

• Consulted with patrol deputies, supervisors, and citizens regarding safety, crime, and suspicious

activities, or any other concerns.

• Maintains a positive and professional demeanor at all times when interacting with the visitors or

personnel.

• Perform duties safely and in compliance with laws.

• Maintains strong customer service skills.

PROFESSIONAL EXPERIENCE

United States Postal ServiceHouston, Texas

City Carrier Assistant 2013-2013

St. Luke’s Episcopal Hospital Houston, Texas

Patient Escort2012-2013

Harris County Sheriff’s OfficeHouston, Texas

Guevara 2

Deputy Sheriff2010-2010

Harris County Constables Office Precinct 5Houston, Texas

Deputy Constable2005-2010

Harris County Sheriff’s Office Houston, Texas

Detention Officer2003-2005

EDUCATION

Rio Salado College, Tempe, AZ

AAS-Law Enforcement Technology/GPA 3.0 Graduated May 2013

DeVry University, Houston, TX

B.S.-Justice Administration: Digital Forensics /GPA 3.2Pending Graduation June 2014

PROFESSIONAL CERTIFICATION

• Taser X26

• Basic Peace Officer Certification

• Alpha Phi Omega, Member

• Intermediate Peace Officer Certification

• Field Training Officer Certification

• FBI Basic IED/Explosives Certification

• Family Violence Certification

• Intermediate Use of Force Certification

• Spanish for Law Enforcement Certification

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