Human Resources Sales
Resume:
BRIDGET L. HINCHMAN
***************@*********.***
ENTERPRISE HUMAN RESOURCE LEADER
Growing the Organization by Developing the Personal Power of Its People
PROFILE
. Highly experienced and versatile Human Resources and Operations Leader
acknowledged for developing high caliber work forces at all levels. A
"hands on" type leader who is skilled in leveraging innate team building,
training, mentoring and motivational skills to develop and deliver
superior individual and group performance that positively impacts the
growth and profitability of the enterprise in every phase of its
operations.
. Demonstrated General Management skills with a track record of success in
meeting or exceeding corporate objectives. Recognized and actively
recruited to quickly revitalize non-performing assets and resolve
persistent and troublesome operational issues that challenge growth and
productivity through effective SWOT analysis. A "Big Picture" Leader
consistently chosen to visualize the big picture, identify the problem
and fix it in a fast paced environment.
. A quick study in any industry and any function with a highly adaptable
management style. Proficient in a wide range of strategic functions with
a consulting style approach to senior leadership that is grounded in
statistical approaches and methodologies. Excellent quantitative
reasoning skills that have been developed and honed.
. A skilled business strategist and tactician who holds an MBA and who
uniquely combines business creativity with sound business analytics to
develop operational processes that become company Best Practices using
surveys, strategic plans, and design analysis.
. Committed to enabling the development of executive strategies,
initiatives and business objectives by focusing the power of the
organization's people. Dedicated to continuous improvement in policies,
procedures and processes that set the benchmark for excellence in
personal and group performance.
EXPERIENCE
Saylaw, LLC, Allen, TX
2008-Present
Director of Human Resources
Worked closely with the CEO and other executive leaders to ensure HR
policies and compensation and benefit plans were strategically aligned with
company goals using a team centric approach in a manufacturing and
logistics environment. Provided an advanced and in-depth partnership with
a strategic one-on-one approach allowing the company to benefit from a
broad range of strategic human resources skills and techniques. Designed
and executed various employee benefit and online programs and improved
motivational behavior programs, which targeted developing successful
business growth through improved compensation programs, succession
planning, team member development, and performance management. Executed a
high level focus on strategic planning, cost analysis, and exceptional
field work while bringing senior level experience and success in improving
compliance, resolving issues and complaints including health and life
insurance, EEOC, FMLA, Department of Labor (DOL), and representation during
unemployment claims.
Achievements:
. Served as the subject matter expert for HR and company polices,
practices, state, and federal laws while using HR metrics to support
business objectives. Expert in coaching, developing, mentoring,
training, and improving education for managers which effectively
improves overall operations, sales, talent development, technology,
and most importantly, the people and processes associated with them.
. Exceeded company goal to reduce overtime by 110% with a focus on
proactively retaining 90% of top talent within the organization.
Restaurant Technologies Inc., Dallas, TX
2003-2008
General Manager, Northern Texas and Tennessee Regions
Assumed full authority for all operations including field Human Resources
of this food service sales and restaurant supplier, warehouse, supply
chain, distribution, and logistics facility while aggressively working to
control costs while growing sales. Guided the execution of sales, customer
service, operations, vendor relations, collections, inventory, supply chain
management, routing, installation, service repairs, human resources,
customer service, fleet management, waste management, food safety and
compliance, audit, OSHA and HACCP compliance, and warehouse operations with
a combined cash and fixed asset value in excess of $50,000,000.
Advanced improvements in profitability, best practices, quality and safety
by promoting a culture of personal excellence and continuous improvement in
all operational areas. Transformed a struggling facility within 90 days
into one of the most profitable and operationally sound depots within the
company.
Achievements:
. Achieved consistent recognition as one of the company's best General
Managers and overall performers by empowering the people of the
organization to improve EBITDA by 262% in only five years, improve
productivity and efficiency by 130% in only six months and reduce
inventory shrink to within .5% annually.
INSTALLATION & SERVICE, INC., Richardson, TX
1999-2003
Human Resources Manager (promoted to GM)
Transformed a business consulting engagement into the top senior management
position reporting directly to the owner. Directed all human resources
operations and assisted with general management including sales, facilities
management, human resources, and accounting while guiding and promoting the
professional career development of more than 200 career employees for an
industry leader in office build outs, technology installations, relocation,
and warehousing distribution.
. Directly managed labor relations, union avoidance, EEO and
affirmative action, and government compliance. Ensured the
successful execution of programs such as OE, Staffing, Performance
Management, Learning, and Employee Practices.
. Supported the President by providing strategic guidance while
evaluating best in class trends in HR are implemented Identified long
term strategies to meet the HR needs within the company and provided
ongoing feedback.
. Administered, evaluated, and recommended new plans while serving as
liaison for collective bargaining agreements (when applicable).
. Prepared and submitted all reports required by law to state and
federal agencies. Maintained company compliance and addressed
changes (when applicable).
Achievements:
. Exceeded retention goal by 125% annually, increased productivity and
profitability by 40% using proactive coaching and training techniques
using a transformational leadership style to create and hone a cohesive
team of future likeminded leaders using a mentoring and coaching process
to exceed expectations and results.
LABOR READY INC., Mesquite, TX 1998-
2001
Staffing and Recruiting Branch Manager
Recruited by management of the world's largest provider of temporary labor
to establish, manage and grow a new branch by spurring its sales growth and
ensuring consistent cash flow through timely accounts receivable
management. Coordinated all health and safety specific site investigations
while ensuring proper OSHA reporting and documentation essential to the
uninterrupted operation of a light industrial staffing organization.
Simultaneously acted as a national accounts field liaison. Gained
extensive experience at providing and staffing for the construction and
light industrial industries.
Achievements:
. Managed over 300 temporary assignments, including staffing and recruiting
for multiple large national retail and manufacturing operations.
. Achieved recognition as the District Branch of the Year for several years
running by surpassing an aggressive new annual branch profit target by
170% while consistently exceeding a Gross Margin Profit target
maintaining a 36% Gross and 18% Net Margin.
. Provided value added services at the district level by acting as a
"district problem solver" addressing and resolving issues throughout the
district in areas including sales and account closing, management
consulting, training, recruiting and business development.
o Opened, developed, recruited, trained, and honed five branches,
management, and staff throughout the North Texas Region as the
acting District Manager of Operations.
EDUCATION
Master of Business Administration, Capella University, Minneapolis, MN
Post Master Teaching Certificate, Adult Education, Capella University, MN
Bachelor of Science, Business Management, University of Phoenix, AZ
US Army, Sergeant (E-5), Multidiscipline Counterintelligence (equivalent to
a Business Intelligence Analyst), Honorable Discharge
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