Customer Service Sales
Resume:
M ariah Mercedes Weems
Pikesville, Maryland 21208
Cell: 443-***-****
Career Objective: To obtain a position with an organization that will allow me to utilize my current experiences
towards growth and development, to pursue a Career course in the HealthCare arena to become a Nurse.
EDUCATION:
Randallstown High School
Randallstown, Maryland 21133
Minor: General Education
Major: Human Services
D iploma Received: June, 2009
Community College of Baltimore County
7201 Rossville Boulevard
Baltimore, Maryland 21237
Minor: Fashion Management
Major: Fashion Merchandising
Date of Completion: 2014
WORK H ISTORY:
Ross
Supervisor: Iesha Smith
Baltimore National.Pike
Baltimore, Maryland 21244
April 2013- August 2013
• Retail Associate, Customer Service. Greet and assist customers to find and purchase store items
• . Assistant Manager, Open as well as close store. Oversee fellow employees and work cash register
• Ask open ended questions about customers’ projects in order to determine their needs and level of
expertise
• Discussed type, quality and number of merchandise required for purchase
• Maintained sales records for inventory control
• Advised customers on utilization and care of merchandise
• Provided advice to clients regarding particular products or services
• Explained the use and advantage of merchandise to customers
• Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
U nica for Women & Kids
Supervisor: Macee Whitehead
Security Mall Space #641
6901 Security Blvd
Baltimore, Maryland 21244
November, 2010 – April, 2013
• Retail Associate, Customer Service. Greet and assist customers to find and purchase store items
• Assistant Manager, Open as well as close store. Oversee fellow employees and work cash register
• Discussed type, quality and number of merchandise required for purchase
• Maintained sales records for inventory control
• Advised customers on utilization and care of merchandise
• Provided advice to clients regarding particular products or services
• Explained the use and advantage of merchandise to customers
• Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery
dates
Downtown Locker Room
Supervisor: Corey Taylor
Columbia Mall
Columbia, Maryland 21029
January 2009-November 2010
• Retail Associate, Customer Service. Greet and assist customers to find and purchase store item
• Ask open ended questions about customers’ projects in order to determine their needs
• Discussed type, quality and number of merchandise required for purchase
• Maintained sales records for inventory control
• Advised customers on utilization and care of merchandise
• Provided advice to clients regarding particular products or services
• Explained the use and advantage of merchandise to customers
• Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
Banana republic
Supervisor: Donita Knox
Harbor Place Gallery
Baltimore, Maryland 21202
October 2013-Present
• Seasonal Associate, Customer Service. Greet and assist customers to find and purchase store item
• Ask open ended questions about customers’ projects in order to determine their needs
• Discussed type, quality and number of merchandise required for purchase
• Maintained sales records for inventory control
• Advised customers on utilization and care of merchandise
• Provided advice to clients regarding particular products or services
• Explained the use and advantage of merchandise to customers
• Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
Comcast: Retail Outsource
Supervisor: Patrick Mullinix
Owings Mills Walmart
Owings Mills, Maryland
November 2013-Present
• Authorized Dealer/ Sales Associate, Actively and aggressively approach customers to sell Comcast Triple
P lay service within a well-known big box retailer.
• Professionally and enthusiastically introduce Comcast Triple Play services and products to store
customers
• Demonstrate a strong understanding and enthusiasm of Comcast’s products and services, promoting and
selling their products and services to customers
• Maintain a high level of understanding of Comcast’s products and pricing models, as well as competitive
advantages
• Assure proper appearance and functionality of POP displays and electronic equipment
• Consistently meet and exceed sales goals within the guidelines established
• Report daily on the number of customer contacts, closes sales and other metrics as required
• Adhere to dress codes and have a professional appearance at all times
• Report store issues, challenges or success in a timely manner
• Participate in required training, conference calls or other related events as instructed
• Strive to deliver a superior experience to the customer every day
• Maintain an upbeat, can-do attitude
• Develop positive relationships with store personnel and management
Mariah M. Weems
1 Jameson lane
P ikesville, Maryland 21208
***********@*****.***
To Whom I t May Concern:
Please except this letter and accompanying resume as evidence of my in terest
i n applying for this job. I feel my qualifications and skills would prove to be an asset
for your organization.
I am seeking a job that will assist me and add experience to building my
career in the future after completion of H igh School.
Some of my strengths are:
1. People Oriented
2. Can work independent once given instruction/direction
3. Excellent Customer Service
4. Team Worker
I would greatly appreciate an opportunity to meet with you in person to discuss an
open position for which you feel I would qualify for.
Thanking you in advance for your time.
Sincerely,
M ariah M. Weems
Contact this candidate