Customer Service Manager
Resume:
Dana Kendrid
North Las Vegas, NV 89081
************@*******.***
Job Objective:
Becoming a manager, and someday becoming the director of a company.
Summary of Qualifications
• Hardworking, never finishing until the job is done or the task is
complete, by giving directions and leading by examples.
• Lifts over 150 lbs.
• Type 45 wpm
Work History:
October 2013 – Present
Store Manager, Key Holder
Her Glory Beauty Supply
Las Vegas, NV
I do the inventory, open and close the store, I also make bank deposits and
cashier. I greet and assist all customers with whatever they need and make sure
they leave with a smile on the face, an come back soon.
February 2013 - August 2013
Reservation Specialist
Diamond Resorts International
Las Vegas, NV
I was hired into the customer service department, where I would not only book
reservations for our timeshare owners, members, and guest, but also sold
packages to prospects interested in purchasing a timeshare vacation. I
communicated via phone, email, and chat. I’m able to multi task while talking
on the phone with guests and know how to operate professionally. During my
first month being at Diamond Resorts International, I was rewarded a
certificate for being the top reservation agent out of three different
departments.
May 2012 - February 2013
Lead Stock Assistants, Sales
Lola
Las Vegas, NV
I worked in the stock room lifting heavy boxes, fixing sleeves, stocking
clothes in the warehouse and in the store. I was also in charge of all shipment
that came in and out the store. I also was a helping hand when we was short
staffed in the store.
Education:
August 2009 to May 2011
Morehouse College
Atlanta, GA
Major: Criminal Justice
Minor: Business
June 2007 to June 2009
New Mexico Jr. College
Hobbs, NM
Major: Criminal Justice
Minor: Business
August 2003 to June 2007
Clark High School
Las Vegas, NV
Received High Diploma
SOFTWARE/SYSTEM/OTHER SKILLS:
Knowledge of how to open and close a store, cash handling, managing and
maintaining the store when left alone, knowledge how to operate a facsimile,
copy, and laminating machine, and knowledge of shipping information.
Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher)
REQUIRED HOURLY/SALARY:
$13.00 and up
Contact this candidate