Customer Service Account Executive

Jonathan H. Peterson

**** ********* **

Fort Collins, CO 80521

(507) 208 - 8174

Profile

I have over 8 years of work experience, from managerial to labor. I

graduated high school in the top quarter of my class of 450 students, and

graduated Iowa State University in May of 2012 with a B.S. in Advertising

and a minor in Psychology. I have a strong background in labor and

transportation, and for the past three years I've worked extensively with

company vehicles on designated routes and/or pickups and deliveries. I've

worked both independently and on teams and can provide the best customer

service with efficiency and responsibility. I am a reliable, hard working,

and proficient employee!

Education

Graduated Iowa State University, B.S. in Advertising with minor in

Psychology

. Member of the Psych Club and Music Director at KURE 88.5

Graduated Rochester Century High School in Minnesota, class of 2008

. L.I.N.K. Crew Leader and member of the Sudoku Club

Volunteer Work

Animal Care and Foster Care - May 2013 through December 2013

Larimer County Humane Society, Fort Collins, CO

. Cleans animals kennels and cages and maintains general upkeep of

facility

. Assists people interested in adopting animals

. Responsible for monitoring animals' diets, weight, and behavior

. Nurtures animals that are sick or socially inept at home

Music Director - October 2011 through May 2012

KURE 88.5, Ames, IA

. Responsible for working with music promoters across the country

. In charge of music review staff

. Catalogues new music and charts the radio's playlists

Work Experience

Courier - July 2013 through present

The Feet, Fort Collins, CO

. Pick up and deliver time-sensitive material from PVHS (Poudre Valley

Hospital)

. Safely transport hazardous material

. Complete route in specific allotted time unsupervised

. Maintain a positive relationship with customers and provide

outstanding customer service

. Responsible for cleanliness of truck

Pizza Delivery Driver - Octorber 2012 through May 2013

Marco's Pizza, Fort Collins, CO

. Deliver pizza and various other food items to customers in timely

fashion

. Prepare fresh food in a fast-paced environment

. Provide excellent customer service both over the phone and in person

. Maintain an outstanding level of cleanliness in restaurant and kitchen

Residential Dairy Delivery - August 2012 through October 2012

Morning Fresh Dairy, Fort Collins, CO

. Deliver milk, yogurt, eggs, vegetables, and other products to

residents in Fort Collins, Loveland, Greeley, and Windsor safely and

effectively

. Self motivated work that requires physical strength and competency to

carry out deliveries without fault

. Read invoices and load sheets, deliver bills and collect payment from

customers

. Responsible for truck cleaning and care

Event Set-up -May 2012 through July 2012

Party Time Events, Ames, IA

. Responsible for safely setting up stages, large tents, wedding

receptions, graduation events

. Work for Iowa Speedway in fast paced environment

. Supervise event set-up delivery and pickup, collect payment from

customers and provide excellent customer service

Advertising Account Executive - October 2011 through April 2012

Iowa State Daily, Ames, IA

. Represent one of the top college newspapers in the country

. Responsible for advertising dollars coming from North Ames

. Work one on one with several business owners

. Self proficient work that requires independent responsibility

Ames Assistant Account Executive - May through August 2011

KASI/KCCQ Radio, Ames, IA

. Summer internship - was responsible for a number of clients.

. Made sales calls and was in frequent contact with businesses.

. Worked well with clients

. Acquired copywriting skills

. Proficient in creating and editing proposals

. Scheduled and produced commercials

. I have a portfolio of the work I completed during the internship

available, as well.

Stage Manager - October 2010 through May 2011

Iowa Sate Music Hall

. In charge of stage operations during performances, which hosts

responsibility and dedication to the job.

. Often times required multi-tasking and careful attention to detail, as

I was held independently held responsible for lights, curtains,

"clouds," doors, and had to be available in case of emergency.

Carpet Cleaner - June through August 2010

Pioneer Cleaning Services, Ames, IA

. Worked with a crew on several jobs per day, requiring independent

responsibility and knowledge of expensive, specialized equipment and

hazardous chemicals.

. Gained experience as to handle customers and fill accurate billing

invoices.

Landscaper - April through August 2010

Insite landscaping, Ames, IA

. Operated as an independent landscaper without a supervisor.

. I was in charge of managing a schedule, making estimates and sales

calls, and providing services to several properties in the Ames,

Boone, and Gilbert area.

. Learned how to work independently

. Gave me a desire to acquire more responsibility

Lab Assistant - October 2009 through April 2010

Iowa State Molecular Biology Building

. Assisted graduate students with lab experiments.

. Some duties included setting up labs for class, cleaning glassware,

refilling specific equipment, and moving hazardous chemicals.

Cashier - April 2008 through January 2009

Andy's Liquor, Rochester, MN

. Performed general cashier duties and customer service.

. Other duties included stocking shelves and beer cooler, taking

inventory, counting the till, and cleaning.

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