Customer Service Sales
Resume:
Natia S. Williams
Detroit, Mi ****5
**.*******@*******.***
OBJECTIVE
Clerical and Customer Service
QUALIFICATIONS
• Helping customer with and problems and making decision.
• Operated multi phone lines.
• Filing, fax, and email infromation
• Computer designs and data entry.
EMPLOYMENT HISTORY
Customer Service/ Sales, 01/2003 - Present
Two of akind, Detroit, MI
Customer Service-Assist customer with any problems and making designs. Computer data entry-Make
designs and type letters. E-mail order forms and artwork. Sales-Sale different banners and signs. Also
answer phones and file order forms. Work well with other employees. File order forms.
• Assist customer in making decisions
• Use Corel Draw Computer program
• Use Roland Cad-Cut printer to cut out letters and designs
• Lay out graphics and position them on banners and signs
• Fax or Email information
CustomerService/ Sales,10/7/13 - Present
DSW Designer Shoe Warehouse Novi, Mi
Customer Service- Assist customer in finding shoes. Assist customers with any
complaints about shoes. Assist with stock.
• Operated multi-line store system
• Cashier
• Assist Customers
Manager, 04/1996 - 11/2002
B&B T-Shirt Factory, Detroit, MI
Manager- Supervised over three employees. Make schedule and discipline employees. Assign different
jobs and tasks. Customer Service- Assist customer with any problems. Help customer make decision
with design for t-shirts, caps, and tote bags. Take incoming calls and make outgoing calls. Sales- Up
sold different products. Took orders over phone and at counter. Also explain pricing. Make designs on
computer.
• Operated multi lines phone system
• Supervised
• Customer Service
• File order forms and artwork
• Fax and email order forms and artwork
• Use Corel Draw and Microsoft Word programs
Customer Service, 9/2000 - 5/2001
American Blind and Wallpaper Factory, Plymouth, MI
Customer Service- Assist customers with any complaints. Take orders and answer phones.
Computer data entry. Work in a call center environment.
• Assist Customers
• Operated multi lines phone system
• Take in orders
EDUCATION
Diploma - General Study
Renassiance High School, MI
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