Customer Service Data Entry

Marisa Sullivan 813-***-**** accmhz@r.postjobfree.com

Professional Summary

• 10+ years of experience in a data entry positions

• 55 WPM, 10,000 KSPH

• Experienced with Data Entry, Cashier, Filling, Faxing, Sales, Collections.

• Keying in personal information and Organizing files

• Vineland High School/Diploma

• Star Technical Institute/Computer Operator

• Available to interview with 24 hours’ notice and start immediately

Professional Experience

Travelers, Tampa, FL

Data Entry Clerk

03-2013 – Present (contract position)

• Data Entry

• Check status on PPO network appeals and Send PPO email to different network

• Verify provider License, Claim, Medicare and NPI number

• Verify if the appeal/reconsideration has been previously worked

• Special Handling (help adjustor with claim changes)

• Send images to network (Coventry and Corvel)

• Duplicates (make sure the bill in not a duplicate)

Enter new claim and UAT

Medical Legal (to prove or disprove a contested claim)

Tampa Delete (delete reconsideration bills)

Hold Group (add reps to different hold groups)

Sunshine Investments Limited Liability Company, Tampa, FL

Customer Representative

07-2005 – 06-2013

• Data Entry, Filling, Faxing, Sales, Collections.

• Answering phones and Order office supplies

Amscot, Tampa, FL

Customer Representative

10-2012 – 12-2012

• Customer Representative, Faxing, Sales and Collections.

• Answering phones

Florida Department of Children and Families, Tampa, FL

Data Entry Clerk

07-2012 – 10-2012(contract position)

• Data Entry, Keying in personal information and Organizing files

Rehabilitation Center of Tampa Bay, Tampa, FL

Customer Representative

01-2008 – 5-2012

• Front Desk, Data Entry, Inventory, Billing, Order office supplies and filing.

Tampa Bay Insurance Group, Tampa, FL

Sales Associate

07-2003 – 01-2008

• Customer Service, Sales, Filing, Renewals/Cancellation policies and Bank Deposit

USPS, Tampa FL

Postal Office Mail Processor

1996-1998 (seasonal work)

• Mail sorter, Processors, and Prepare incoming and outgoing mail for distribution

Seminole Hard Rock Hotel & Casino, Tampa, FL

Customer Service/Cashier

10-1992 – 12-1993

• Provide Change to customer and Provide an outgoing, friendly oriented personality at all times

Education

Central Insurance School/CSR License

07-2003 – 07-2003

Atlantic Bonding Company/Notary Public Course

07-2000 – 07-2000

Star Technical Institute/Computer Operator

01-1991 – 01-1992

Vineland High School/ Diploma

09-1987 – 06-1989

Languages: English, Spanish

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