Business Analyst / Project - Business Development Manager

Leigh Ann Anderson

Leigh Ann Anderson ** Shopping Plaza 218 . Chagrin Falls, OH

44022

(Mobile) 440-***-**** . *********@*******************.***

Business Analyst / Project - Business Development Manager

Professional Profile

17 Years Management Experience in Application Architecture,

Development, and Integration for Business Processes Improvements.

Records of Accomplishment in Solving Business Problems through

Technology and Process Redesign while Helping Companies Achieve

Competitive Distinction in the Market.

Advanced Degree in Computer Information Systems, Valley City

State University, Valley City, North Dakota, which is a satellite

campus for North Dakota State University, 1996.

Bachelor of Science, Geology / Math & Science, North Dakota

State University, North Dakota, 1994.

Experience

SOLVE POINT SOLUTIONS

LLC. 2010 -

Present

Solve Point Solutions supports complete turnkey solutions from ecommerce

to warehousing, order fulfillment, customer service and marketing through

social media and email campaigns.

Director of Operations - Chagrin Falls Ohio

Oversee all day to day operations including implementing QA structure,

inventory management, customer service and marketing. Responsibilities

also include writing all contracts and managing the relationships with

wholesalers and acquiring new wholesalers worldwide.

ONEVUE

LLC.

Dec 2006 - 2010

OneVue designs, develops and support enterprise software solutions for

cross-channel retailers. Customers are demanding: if you don't readily

have an item they are looking for, they may be disloyal and find it

somewhere else. Too little inventory and out-of-stock items lead to lost

sales. But what if customers could buy an item on the e-commerce site or

at a store where it is out of stock and pick it up at a convenient

location? What if customers could return an item anywhere in the chain,

even without a receipt, and receive the right refund without the retailer

overpaying for items purchased on sale? And what if sales staff could

personalize marketing and selling at the point-of-sale (POS) based on the

individual customer's purchase history?

VP of Global Services (2006 - 2010) - Chagrin Falls Ohio

Created customer training procedures and quality assurance procedures for

new application version releases. Developed customer support systems and

policies to assure customer satisfaction.

PROGRESS SOFTWARE CORPORATION Oct 1997 - 2006

Progress Software Corporation (PRGS), a worldwide leader in application

infrastructure software with sales and services representation in 90

countries worldwide, supplies application infrastructure software to

simplify and accelerate the development, deployment, integration, and

management of business applications. Progress is headquartered in

Massachusetts, USA. Employees: 1600. Sales: $490M. www.progress.com

North America Pre-Sales Manager (2004-2006) - Cleveland, OH

Directed team activities of systems engineers and pre-sales consultants

responsible for providing high-level and special technical consultancy,

advice, and support to sales team and consulting personnel in a complex,

enterprise sales environment.

. Supported sales team in achieving $40M to $50M revenue

targets selling application infrastructure software (Progress) to

multi-vertical businesses throughout North America. Results:

Exceeded annual sales quotas 10% to 18% year over year.

. Received "Worldwide Sales Achievement" award and company

award trip, 2005.

. Delivered presentations to prospects/customers on

commercial and technical aspects of Progress Software. Articulated

application architecture vision and roadmap to move from present

state to improved business processes.

Regional Consulting Manager (2003-2004) - Iowa City, IA

Managed Western U.S. Region directing team activities of eight systems

engineers and consultants responsible for providing technical support

throughout sales cycle. Built strong rapports with internal/external

clients resulting in "high-trust" relationships.

. Contributed toward achieving $10M revenue targets ($2M

services; $8M software).

. Received "Worldwide Sales Achievement" award and company

award trip, 2003.

Business Development Manager, North America (2002-2003) - Iowa City, IA

Responsible for identification, negotiation, and management of strategic

relationships with content and technological Application Partners to

expand channels of distribution.

. Enlisted six Application Partners into the "Empowerment

Program" contributing to corporate revenue generation and margins.

Solution Architect Team Manager (1999-2002) - Minneapolis, MN

Provided leadership to team of 5-11 solution architect specialist.

Supported sales team in achieving $35M-$50M sales targets selling

software product offerings to multi-vertical businesses throughout North

America.

. Contributed toward achieving $50M revenue sales targets,

reversing a declining trend.

. Received "Worldwide Sales Achievement" award, 2001.

Consultant (1997-1999) - Minneapolis, MN

Managed projects valued at $50,000 to $850,000 with teams of up to 10

professionals.

. Received "Consultant of the Year" award, 1998.

CARGILL CORPORATION 1996 - 1997

Advanced Technology Architect - Minneapolis, MN

Education

Advanced Degree in Computer Information Systems

Valley City State University, Valley City, North Dakota, 1996.

Bachelor of Science, Geology / Math & Science

North Dakota State University, 1994.

References available on request

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