Customer Service Medical Assistant

T yeisha Nettles, R MA

**** ********** **** * * ive Apt #104, Riverview F L 33578

(Home) 813-***-**** / (Cell) 813-***-****

Email: n **************@*****.***

Qualifications

• Registered Medical Assistant

• Certified Phlebotomy Technician

• CPR Certified

• OSHA and H IPAA T rained

S kills

F ront Office Reception - P rofessional Phone Etiquette &

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M ulti-tasking

I nsurance Verification - Collecting & P rocessing Lab

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Specimens

Quality Customer Service -Accurate Documenting & Patient

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C ha rting

Vitals and B M I - Assisting w/ M inor Office

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P rocedures

Venipuncture - Medical Billing & Coding

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I njections - Aseptic & Sterile Technique

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Medical Te rminology - Pha rmacology

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Anatomy & Physiology - CPR Certified

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EKG’s - Exam Room P repa ration

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Basic computer knowledge Word, Excel, & Powerpoint

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Knowledge of Allscripts

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E ducation

Remington College, Tampa F L

Medical Assistant P rogram Graduate

Awards: P residents List, Perfect Attendance

Experience

U rgent Care of Tampa, Tampa F L 2012

Medical Assistant Exte rnship

P roviding professional quality customer service to every patient,

f ront office check-in and insurance verification, accurate documentation

a nd patient cha rting, knowledge of E M R, vital signs, injections,

p erforming venipunctu re, collecting and processing lab specimens, minor

r adiology procedures, assisting physician with minor office procedures,

p rescription call-in, exam t ray set-up and patient communication.

Wal-Ma r t Supercenter D’ Iberville MS 2010

Sales Associate-

P roviding good quality customer service, remodeling store, tea ring

down and setting up gondolas, stocking floors, store set up for different

seasons, modular set-up and end cap presentation, maintaining an

accident free wor kplace while remodeling store.

Singing River Hospital, Pascagoula MS 2009

Dieta ry Service Aide

P roviding patients w ith great customer service, taking patients

b reakfast, lunch and dinner orders, making sure patients are receiving the

r ight nut r ition that matches their assigned diets, prepa ring patients meals

using aseptic technique and adhering to all OSHA guidelines, stocking

n u rsing stations with juices, mil ks, cereals and diabetic snacks, recording

p atients intake on how much food and fluids consumed.

Contact this candidate