Customer Service Administrative Assistant

**** ******* **** ***** (***)

Grand Prairie, ***-8977

Texas 75052 E-mail:

cfreeman512@gmail.c

om

Crystal Freeman

OBJECTIVE: An extremely reliable and hard-working individual with a

background in Administrative Support and Data Entry;

takes pride in a job well done, highly motivated, the

ability to see the broad picture as well as being

detail oriented, and not afraid to step outside my

comfort zone to take on any challenges.

SKILLS:

Web Development Bookkeeping QuickBooks

Data Entry Office Procedures MS Word & Excel

Typing (30 wpm) Student Mentor & Access & PowerPoint

10 Key (6,000 Tutor

kph) Customer Service JavaScript, Java &

Anritsu line Skills C++

sweeps

CERTIFICATES:

Tower Climber OSHA 10 Site Master Line

Sweep

First Aid CPR/AED

EXPERIENCE:

08/2013 - Present Unemployed

06/2013 - 08/2013 Telecom Inc. - Seattle, Washington

Tiger Team Tower Hand/Sweeper

. Located and corrected issues on existing Sprint

antennas in a timely manner

03/2013 - 06/2013 Civil Solutions Inc. - Austin, Texas

Tower Hand/Sweeper

. Assisted with ground work, removing decommissioned

lines

. Using an Anritsu D and E series, performed line

sweeps on coax cables

. Assisted with installing GSM/UMTS/LTE/AWG fiber

optic lines for T-Mobile

. Installed new connectors on coax cables

01/2013 - 02/2013 180 Logistics - Aberdeen, North Carolina

Tower Hand/Sweeper

. Assisted with ground work, removing decommissioned

lines

. Using an Anritsu D series, performed line sweeps on

coax cables

. Assisted with installing GSM/UMTS/LTE/AWG fiber

optic lines for T-Mobile

12/2012 - 12/2012 180 Logistics - Dallas, Texas

Contracted Labor

. Installed monitoring systems for American Towers

and commissioned them online

11/2010 - 12/2012 Marshall Department Store - Cedar Hill, Texas

06/2009 - 08/2009 Sales Floor Associate

. Process incoming products, inventory, and product

reports

. Assisted in set up displays

. Recovery of the store

. Markdowns

Cash Office

. Reconcile register tills

. Make daily deposits

. Place change orders

. Make sure documents are in compliance with

company policies

. Filing

. Assist customers and associates with questions

05/2010 - 11/2010 Unemployed

02/2010 - 05/2010 Trio - Commerce, Texas

Tutor

. Provide tutoring for college students in

Mathematics & Computer Science

06/2007 - 05/2009 Self Employed - Grand Prairie, Texas

Student Mentor

. Provided tutoring in algebra, based on the need

of the student

. Provided after school child care and tutoring for

elementary students

01/2008 - 05/2008 Allen & Robertson, LLP - Arlington, Texas

08/1999 - 11/2000 Administrative Assistant

. Kept up with bookkeeping, data entry, and mail

outs

. General office work

01/2005 - 05/2007 TruForm Optics - Euless, Texas

Administrative Assistant

. Provided customer service in a professional level

in a high-traffic environment

. Tracked the status of orders, whether in process

or shipped

. Data entry using 10-key by touch

EDUCATION:

2009 - 2010 Texas A&M University- Commerce, Texas

Bachelor of Arts and Science, Computer Science

2009 - Diploma Tarrant County College, Fort Worth, Texas

Associate in Applied Science, Information Technology:

Application & Web Development

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