Customer Service Sales
Resume:
Daniel M. Ayers
Vermillion SD, 57069
***************@*****.***
Summary
Recent college graduate seeking entry level management position. Significant experience in customer service, as well
as food service and food service management. I am a fast learner and a hard worker, having put myself through
college while working multiple jobs to support myself. My work has often involved a great deal of customer contact
and I am strongly driven by creating products and resolutions that promote customer loyalty and satisfaction
Work Experience
Aramark Corporation February 2012 – present
Employed by Aramark Higher Education division as a food service associate and was ultimately offered a management
position. Though there were several jobs and tasks, my labors were more predominantly in areas of short order
cooking Server
• Demonstration chef for fast paced, high volume food service venue on college campus with direct contact
with student customers.
• Responsible for providing superior customer service to students in order to drive sales growth.
• Execute Aramark’s stringent food service and sanitation standards.
• Train incoming employees on appropriate standards and sanitation practices as well as customer contact
skills.
Prairie Inn May, 2012 - July, 2013
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Daniel M. Ayers
Local hotel with 28 rooms where I progressed from simple housekeeping duties to higher level maintenance tasks. Due
to my work ethic and ability to learn new skills as needed, the jobs expected of me rapidly expanded from simple
cleaning to more involved maintenance responsibilities.
• Responsible for housekeeping and cleaning of rooms
• Maintain strict sanitation and privacy standards
• Perform various maintenance tasks including lighting installation, air condition repair and television repair.
Stream Global Services July, 2010 - January, 2012
Stream Global Services is a telephone based customer service company providing service to such companies as Dell,
Nike and Western Digital. In my tenure with Stream, I worked with two clients; customer retentions for AT&T and
customer service with Redbox.
• Provide telecommunications based customer service in a fast paced, high pressure environment.
• Manage calls from customers wishing to cancel service or with other significant service issues.
• Maintain strict quality standards and stringent adherence to both customer and client contracts
Customer Service Agent
• Resolve problems promptly and satisfactorily to ensure return service from customer.
Things Remembered August, 2008 - June, 2010
Things Remembered is a $315M gift and engraving retailer with over 600 stores in America and Canada. While
employed with Things Remembered my work and abilities were recognized and rewarded.
Sales Associate and Engraver
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Daniel M. Ayers
• Responsible for engraving to customer
• Perform maintenance and repairs on engraving machines
• Help customers find an appropriate item for their occasion
Yankee Candle Co. February, 2008 – October, 2008
Yankee Candle Co. is a multinational, $688M candle retailer specializing in aroma therapy and scented candles with
over 500 retail locations in America and Europe.
Sales Associate
• Assist customers with selection of products
• Unload shipments of merchandise
• Maintain a full and complete knowledge of all products and proper usage.
• Organize store according to planograms
Education
University of South Dakota
Bachelors of Science in History and Sociology December 2014
Contact this candidate