Customer Service Sales
Resume:
Kathi L. Vanderhorst (Kasey)
Moscow Mills, MO 63362
**************@*****.***
OBJECTIVE: A position where my skills and knowledge will
immediately contribute to
your company's goals.
SKILLS SUMMARY
Ability to adapt and learn new procedures; Excellent attention to
details; Ability to work independently; ability to prioritize
tasks and meet deadlines; Dependable and loyal employee; Safety
Conscious.
EMPLOYMENT HISTORY
Ameristaff Temp. Agency 1/14
Progressive Balloons
PSI/EYE-KO
Converges 4/11-8/11
Professional customer service on saves line
Exceeded customer expectations in one to one
interactions
Extremely motivated
Detailed attention to customer needs
Express Medical Transporters, Inc. 8/09-12/09
Professional customer service representative
Exceeded customer expectations in one to one
interactions
Extremely motivated
Maintained and cleaned company vehicle
AYS Limousine, LLC 8/08-2/09
Professional customer service representative
Exceeded customer expectations in one to one
interactions
Extremely motivated
Maintained and cleaned company vehicle
South Alabama Regional Planning Commission 8/05-12/05
Coordinated and supervised hurricane debris removal.
Worked directly with debris trucks to provide
documentation of services.
Facilitated community relations between FEMA and OSHA
representatives and
community residents.
Started and completed government contract with
efficiency and clear documentation.
Youth for A Drug Free America, Columbus Chapter, Inc. 6/94-11/04
Presided as President of Board of Trustees instituting
policies, proceedures and
Structural guidelines for a 501(3 entity.
Assisted program director in administrative duties.
Coordinated and instituted adult associate program.
Effectively managed the purchasing, distribution,
retailing and marketing of products
used by adolescents sales teams.
Personally oversaw and drove youth sales team to and from
neighborhood
locations for 15 years, 7 years in St. Louis
Oversaw and managed challenged adolescent sales teams in
on-hands job skills
training involving direct marketing, money management,
goal planning, and
community envolvment.
Actively assisted in the coordination of
structured activities to enhance the quality of
experiences for challenged youth.
Diligent role model focusing on helping
challenged adolescents achieve business and
communicative skills that will assist them in daily life.
Education
Hutchison Elementary 1963
12900 Middle Beach Road
Panama City Beach, Fl 32407
Jenks Jr. High
600 W. 11th St.
Panama City, Fl 32401
Bay County High
1200 Harrison Ave.
Panama City, Fl 32401
Tom P Haney Technical Center
GED/1982
3016 Hwy. 77
Panama City Florida 32405
Additional Education
In-house training for Southern Manatee Fire Department Fla. 1990-1991
volunteer
Manatee Area Vocational & Technical Center Bradenton Fla.
1. First responder
2. Basic firefighting
3. Advanced firefighting
In-house training Fairview Volunteer Fire & Rescue Tennessee 1991
Tennessee State Fire School
4. First Responder
5. Basic firefighting I
6. Basic firefighting II
Tennessee Commission On Fire Fighting 1992
7. Tennessee State firefighting I certified
University of Missouri-Columbia 1999
8. Fire & Rescue Training Institute Division of Fire Safety-Auto Rescue
Fort Worth Police Department Training Academy 1997
9. Narcotics Enforcement & Drug Identification
10. Citizen Police Academy- Code Blue (Citizen's On Patrol Program)
Business Seminars sponsored by Emerson Marketing-Ohio 1991-1994
11. Starting and running a business
12. Educating and motivating employees
13. Educating and motivating teenagers
14. Leadership skills training
15. Importance of community involvement
Computer skills training sponsored by Goodwill, Inc Fla. 2007-2008
Haney Technical Center 2008
16. Continuing Education Florida TABE test
LongRidge Writer's Group 2008 correspondence course continuing
17. Skills training for Article and Fiction Writing
18. Marketing skills for writing sales
Personal References (all references know me as Kasey)
Susan Pruitt Known for 51 years
St. Louis MO
Occupation: Associate/Target Stores
Naji Jasem Known 5 years
St. Louis, Mo
Occupation: Clerk/Michigan Market
Karenza Rodriguez Known for 34 years
St. Louis, Mo
Occupation: Assistant Manager/Quik Trip
Business References
Managed Planning, Inc
Janet Kath
Broker
9015 Gravois Rd.
St. Louis, MO 63123
Ouick Trip
Karenza Rodriguez
Assistant Manager
13099 Tesson Ferry Rd.
St. Louis, Mo 63128
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