Sales Project Manager

Sneha Shah MBA(Operations management)

***********@*****.***

Female, Indian, 28

Voice: +91-888*******

Career Objective

I envision myself to be an innovative leader and lead a team of dedicated employees with motivation and perseverance. I

would like to work in organization where my skills of adaptability and quick grasping supported with my quest to learn new

things would help the organization to progress.

Academic Background

MBA-Operations Management -Symbiosis Institute of Operations Management, Nashik- 2012

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B. Tech- Mechanical – Galgotias College of Engineering & Technology. Noida.- 2007

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Skills

Project Management and Client Interface

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Supply Chain

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Sales and Distribution.

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Process consulting- Study of AS IS process, Value stream Mapping, Learning in depth process functionality.

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Six Sigma

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MS office Suite

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Minitab 15.1

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MS project

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Certifications / Trainings

Certifications:

Six Sigma(Green Belt) Training – KPMG

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Capstone-Business Simulation Certificate.

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I_DEAS CAD CAM CAE

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Trainings

SAP R/3 4.6 (Sales and Distribution module) conducted by CMS

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International Logistics by Confederation of Indian Industries.

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AGILE bootcamp- IBM- 2013.

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Selling skills Training at Motherson Techno tools Ltd.

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Total Work Experience ( 4 years 6 months)

Organization: IBM India Pvt Ltd May’12 – Till date

Designation: Project Manager

Role: End To End Project Manager- Administrate and conduct end to end project management activities as defined in the IBM-

Client IT Unified Process

Project: AT&T ADM Account

Project Planning and Scheduling

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Discussion on schedules with clients & optimization depending upon the interface dependencies on

upstream and downstream applications, Commit the project for a particular release.

Identify risks and dependencies of the project and formulate the mitigation plan/ Re-Plan.

Review scope of Project with Clients,

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Ensure signoff from the delivery teams and clients on crucial artifacts like SR, HLD as per the schedule.

Conduct the Business scenario reviews with clients so that the test scenarios can be written and tested by

UAT testing team.

Carry out Joint Test Workshop session for internal IBM stakeholders with all impacted applications to

Responsibilities identify the requirement gaps and take them to Client for further perusal.

Acquire the necessitated funding and perform the budgeting activities of the project

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Update the project management tools timely, Monitor project testing progress and share regular status

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with Clients and IBM management.

Issue resolution during project execution-Involve System Engineers, Developers, Testers, Test Managers &

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other delivery resources as required to resolve the issues.

Managing the project transition to the client by providing closure documents, Pre-production exit review,

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Sneha Shah MBA(Operations management)

***********@*****.***

Female, Indian, 28

Voice: +91-888*******

WA Document, learning etc.

Managing Business and Client expectations in terms of production defect resolution support stated as a

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part of SLOs in SLA.

Ensure the project is software quality audit ready at all times.

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Part of Lean initiatives taken in the Project management.

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Organization: Accenture management consulting Dec ’11 – March ‘12

Designation: Management Intern

Project: “Revenue Acceleration &Process Improvement at DSP”- Retail sales of L&T Switchgear.

Mapping of existing sales and distribution network and process- AS IS mapping.

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Redesigning of the existing reverse logistics processes.

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Key Deliverables

Design & running of sales schemes/competitions-improving the productivity of existing sales force.

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Channelizing the recruitment process to increase the sales bandwidth.

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Organization: Airtel Telecommunications- DTH Mach ’11 –May ‘11

Designation: Summer Intern

Project: Challenges in placing Airtel DTH for sale at the Airtel Relationship centers.

Mapping of existing sales network of Airtel DTH using the Telecom ARCs.

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Identify the issues faced by ARCs – and proposed solutions for the same.

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Key Deliverables

Proposed a new process for customer complaint resolution leading to increase in service level.

Designed an escalation matrix to streamline the information flow of sales network.

Organization: Rico Auto Industries Ltd. Oct ’09 –March’ 10

Designation: Senior Engineer (R&D)

Role: Process Engineer

Value analysis/ value engineering of auto components.

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Execution and implementation of the in house R&D projects as planned with the Team.

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Responsibilities • Productivity enhancement by improving the Operational/Production Processes.

Streamlining the in plant-logistics flow in the warehouse- reduced manpower and transfer time.

Improved the process quality of Tandem Mater Cylinder casting to meet the client’s quality requirement.

Organization: Motherson Techno Tools Ltd. Jul’07 - Aug’09

Designation: Product Support Engineer (Product Group)

Role: Application Engineer-Technical and commercial support to sales engineers and Dealers for the assigned Machine Tool.

Manage the product sales in coordination with sales engineers and dealers.

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Demand forecasting of assigned product for appropriate financial target setting.

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Planning and monitoring the stock levels of the product.

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Coordinating with the logistics team and principles in Japan and Singapore for shipment deliveries.

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Responsibilities

Increasing market share, channel expansion and effective management of channel partners.

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The technical expert to supports Sales through product demonstrations, expertise in product capabilities,

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and proof of concept applications.

Process mapping, proposing process improvement at the clients end for productivity enhancement.

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Appreciation letters from principals in Japan for the efficiency of handling technical issues.

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Achievements

Managed product to achieve 140% of the sales target- financial year 08’-09’.

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Role: Marketing Engineer

Planning and implementing the sales and promotional activities throughout India.

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Increase customer satisfaction, oversee customer grievance resolution.

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Gather information from sales team, channel partners, competitive analysis and consumer research

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to develop insights & translate findings into action.

Responsibilities

Training of new employees and dealers about the product knowledge.

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Designed and implemented a portal for sharing information related to cutting tool development.

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Implementation of the online system to keep account of inventory and inventory turnover at different

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warehouses & dealers.

Received appreciation form senior management for implementing the portal across India for

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Achievements

sharing the case studies and reports of cutting tools.

Sneha Shah MBA(Operations management)

***********@*****.***

Female, Indian, 28

Voice: +91-888*******

Extra Curricular Activities

Served as Project Coordinator for informal school “Unnati” for under privileged children at

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Volunteer driven NGO- AID-India; Gurgaon.

Served as Student coordinator for Creativity and publicity (online & offline publicity) Team, Tattv

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Positions of

2010,SIOM

Responsibility

Served as Student Coordinator of Event Management Team, GCET, Noida

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Served as Assistant Teacher at evening school-Ashadeep at St Marys Convent Inter college for

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Academic year 2002-03

Competitions Certificate of Merit - Math and G.K. Olympiad

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Won Interschool Debate- St Joseph college, Allahabad 2002

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Other Information

Language Proficiency: Hindi, English, German.

Interests: Reading, Theatre, Cooking, Travelling.

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