Michelle T Caraballo
Scottsdale, AZ 85260, United States
Mobile: 480-***-****
***********@***.***
SUMMARY OF QUALIFICATIONS
• Dedicated manager with 20 years of wireless telecommunications, technology,
financial services and 10 years of real estate experience.
• Manage projects to completion, ensuring that all activities are coordinated and
completed on time and within budget.
• Manage external vendors for projects.
• Develop accurate project plan and budget for all assigned projects, modify as
needed and direct close-out of completed jobs including the receipt of all required
documentation.
• Lead internal meetings with other managers and team members to review the status
of each project and implement changes as necessary to ensure timely project
completion.
• Attend client meetings to provide customer with comprehensive job status reports
and resolve any conflicts or issues that arise.
• Ensure accurate and complete files are maintained for projects and appropriate
close-out documents are distributed in a timely manner in accordance with corporate
and customer standards.
• Ensure that all projects are maintained in a tracking system with complete accuracy.
• Dynamic motivator committed to leading others to success through strong
interpersonal skills and work ethic.
• Maintain Cross-functional relationships with Executive Management, Underwriting,
Valuation, Processing, Accounting, Legal and Compliance
CERTIFICATIONS
• Certified Residential Real Estate Appraiser - State of Arizona Certified #21448,
Arizona, 2006 - 2014.
• Certified Project Manager - DePaul University, Chicago, IL, 1999. College of
Commerce, Chicago, IL
ACCOMPLISHMENTS
• 4 Years National Review/Compliance experience
• Report to senior leadership regarding status throughout the life cycle of projects.
• Senior Review Appraiser for Fannie Mae fraud investigations.
EXPERIENCE
Interthinx, Tempe, AZ
Team Manager, 2010 - Present
Fannie Mae Project – Managed this highly visible project. Largest impact was creating
teams to implement changes based on pipeline data. Resulting in increased
production with an average 129% over six months without hiring more team members.
Measurable improvement with turn time and quality due to the management of
external vendors and assignment of projects. Implemented procedures to handle
change requests and fee increase to the client to stay within scope and budget.
Exceeded client’s expectations and renewed the contract.
Caraballo Property Services, Scottsdale, AZ
Owner, 2000 - Present
• Including the following services: forensic review, field reviews, single I multifamily
residential, vacant land, condominiums, new construction, historical properties,
manufactured homes and complex properties
• REO and Review work with the following companies:
BLB Resources (M & M Contractor for FHA/HUD REO State Contract)
MCB, Arizona (M & M Contractor for FHA/HUD REO State Contract)
NOV AD Management Consulting, LLC. MLM & Associates Washington, DC.
Compliance field reviews and REO Assignments for FHA/HUD Contracted to perform
Field Review Assignments on a monthly batch process for the state of Arizona.
Meeting FHAIHUD monthly deadlines.
Cingular Wireless, Chicago, IL
Project Manager, 1984 - 2003
Project Manager - Managed multiple, highly visible projects for Information Services
regarding 133 Call Centers across the US. Managed 800 number traffic, IVR
development and support, Installation, maintenance and expansion of Switch and
Telephony equipment.
EDUCATION
DePaul University, Chicago, IL
Certificate, Major, 1999
Three years of core classes with a focus in Project Management.
SKILLS SUMMARY
• Excellent communication skills
• Strong negotiating skills
• Strong attention to detail
• Able to manage Multiple projects/tasks simultaneously
• Able to problem solve and provide solution alternatives
• Ability to comprehend contracts and agreements
• Able to comprehend all title documentation
• Able to comprehend survey and construction drawings
• Able to comprehend Zoning ordinances and municipal processes