Medical Assistant Administrative

Chrissy Dowden

**************@*****.***

*** *. ****** **

Rocky Mount, N.C 27804 571-***-****

Objective: To obtain a Phlebotomist/Medical Assistant position within a

medical establishment that is diverse and challenges me to

use my skills

Experience: Guardian Care Emporia, V.A

Phlebotomist/Medical assistant 02/2013 to Present (Volunteer)

Greet patients, Consistently praised for efficient handling

of administrative duties (including: Answering phones,

scheduling appointments for insurance physicals, maintaining

patient chart, obtain & release medical chart information,

complete requisitions accurately w/proper ICD-9 codes & test

selection, Collect and process specimens including vein

puncture (blood), & urinalysis, transport to lab pick up for

diagnostic testing. pick up & deliver Rx from area pharmacy)

that allowed RN team to focus on the health concern of the

patient, Demonstrates proficiency in taking patient vital

signs as well as in performing blood collection by vein

puncture, Answered all patient questions pertaining to

specimen collecting and tests, daily insulin injections,

ensure cleanliness, sanitation, and maintenance of equipment

(centrifuge, dispose of biohazard container, efforts ensure

compliance w/HIPAA, CLIA and OSHA regulations, reacted calmly

and effectively in emergency situations and added the

personal caring touch that immediately put patient at ease.

Tri- County Industries Rocky Mount, N.C

Production 11/2011 to 08/19/2012 (Temporary job assignment)

Worker

Hand assembled elevator harness, packing & labeling, unpack

pallets to assemble unfinished products, assemble & pack

pallets w/finished assembled products for shipping for such

companies: Draka Elevator Parts, Rocky Mount engine plant,

Hospira

Quest Diagnostics Herndon, V.A & Raleigh, N.C

Phlebotomists PSC& IOP 03/2006 to 09/2009

Greet patients, collect and process patient blood samples by

vein puncture from all age groups(infant-geriatric) in a

safe, sanitary, accurate manner, collect & process urine,

stool & urea breath & throat culture samples, collected

specimens on time according to establish procedures, basic

clerical duties: filing, faxing, data-entry, completed

requisitions accurately w/proper ICD-9 codes, call clients to

confirm hand written orders and insure any unclear test

ordered, obtain accurate billing information, research test

using lab computer system Care 360 or Directory of service,

maintains required records & documentation, kept work area

neat & clean, dispose of biohazard containers when scheduled

efforts ensured compliance w/OSHA,CLIA and HIPAA regulations,

supply ordering, stocked supply's as needed, label,

centrifuge, split & freeze specimens as required by test

order, package specimens for transport, answered phones in a

professional manner, communicated professionally w/clients,

patients & co-workers, kept work area neat & clean, clean &

sanitize exam rooms throughout the day/daily, reacted calmly

& effectively in emergency situations, added the personal

caring touch that immediately put patients at ease.

Neurology/Neurophysiology Alexandria, V.A

Medical Assistant 11/2005 to 3/2006

Greet patients, answer phones, filing, chart preparation &

maintenance, collect & process patient charges, insurance

verification and pre-authorizations, retrieval of test

results from supported laboratory information system,

completed requisitions for specimen lab testing w/proper ICD-

9 codes, schedule appointments including initial office

visits, follow-ups, lab & MRI, prepare patient result

letters, obtain medical record release, call in new Rx &

refills for patients

BACKOFFICE: Greet patients, triage patients, take and

document vital signs, clinical lab testing, specimen

collecting processing including vein puncture, administer

medication including injections, assist w/physical

examinations & minor office procedures including Lumbar

puncture, prep patients for 24 hour Sleep study, prep

patients for/applied 24/48 hour EEG, application of holter

monitor, autoclaving, prepare specimens and requisitions

w/proper ICD-9 codes for reference laboratory testing,

documented test results in patient chart, prepare, clean &

stock exam rooms & waiting areas ensuring all instruments &

supplies are present, dispose of biohazard, efforts ensured

compliance w/OSHA,CLIA & HIPAA regulations

Gynecare Associates Alexandria, V.A

Medical Assistant 06/2005 to 11/2005

Greet patients, answer phones, filing, chart preparation &

maintenance, demonstrated organizational skills, patient

triage, take and documented vital signs, clinical lab

testing, prep patients for vein puncture, specimen collecting

& processing including vein puncture, assist w/physical

examinations, assist w/minor office procedures such as D&C,

Leep, Pregnancy interruption, Colposcopy, Monitoring fetal

heart rate, administer medication including injections,

autoclaving, clean & stock exam rooms, schedule appointments

initial, follow-up, lab, x-ray, collect & process patient

charges, insurance verification & pre-authorization, filing,

conduct exit review w/patients to ensure all questions are

answered & all forms are completed accurately, data entry,

obtain & release medical records, call in Rx and refills to

desired pharmacy

Urgent Care Lake Ridge, V.A

Medical Assistant 11/2004 to 06/2005 (Internship)

Greet patients, triage patients, take and record vital signs,

collect specimen by vein puncture, prepare patients for

physical exams, assist w/physical examinations & minor in

office procedures, immigration, sport & occupational

physicals, administer medication including injections,

clinical lab testing, specimen collecting & processing,

application of pulse oximetry, peak flows, visual acuity,

negative PPD reading, EKG, throat cultures, ear irrigations,

occupational drug screening, chart preparation & maintenance,

clean, sanitize & stock exam rooms.

E's Catering Alexandria, V.A

Catering Administrative Assistant 01/2000 to 05/2005

Greet customers, answer phones, take orders, data-entry,

billing, filing, supply ordering, stock & distributed

supplies for entire office, event scheduling, assist with

food prep/orders, assist w/catering events

McDonalds Alexandria, V.A

Cashier 05/1994 to 11/1999

Greet customers, answer phones, take orders (front line &

drive thru), perform cash/credit transactions, assemble &

pack orders, stock & clean front line & drive-thru, host

birthday parties

Education: TESST College of Technology Alexandria, V.A

Medical Assistant November 2005

American Red Cross Frederick E. Turnage Chapter

Adult First Aid/CPR/AED 09/12/2012 (valid for 2 years)

American Medical Technologists (AMT) Rosemont, IL

Registered (Currently waiting for certification testing date)

Phlebotomy Tech

Certification (RPT)

References: Available upon request

Contact this candidate