Customer Service Data Entry
Resume:
T aketa Edgeworth-D avis
Charlotte NC *****
******.*****@*****.***
Qua l if ications
Samaritan's Purse 12/13 to 12/13
Charlotte, NC
Title: 10 Key Processor
Responsiblities:
Key dollar amounts into computer system
Assist in Mail Processing
Assist in other departments when assigned.
Seasonal position
JP Morgan Chase 3/12 to 5/13
Charlotte, NC
Title: Data Entry Operator
Responsibilities:
Entering data into the computer system accurately
Entering the data into the system by a deadline
Completing other tasked as assigned by supervisor,
On going temporary/seasonal assignment
CP Textbooks 8/12 to 5/13
Charlotte, NC
Title: Customer Service Team Member
Responsibilities:
Print, pull, and ship web orders
Stock and restock shelves
Assist customers in finding books
Purchased gently used or new books from customers and post for resale
Answer phones and assist with customer needs
Receive and inventory merchandise that arrives in store
Account Receivables
Hire and Train temporary employees
Generate daily reports
Assist Manager
Restaurant Depot 12/11 to 03/12
Charlotte, NC
Title: Cashier
Responsibilities:
Scan, mark and transfer items when checking customer out
Assist customers with finding items
Assist coworkers with transferring items to another cart
Keep front end area clean and presentable
Lift and move items 50 to 100 pounds
Help were needed in store
Accept payment for items customer purchases
Giving customer correct change
Counting till to make 100 dollars
Customer service
Billy Graham Evangelistic Association 5/04 to 1/09
Charlotte NC
Title: Mail Processor/Data Entry Operator
Responsibilities:
Accurately entering new names into JD Edwards computer system.
Accurately entering donation, product order, and subscription transactions into
JD Edwards computer system.
Making address changes and other account updates in system when needed.
Learning, understanding, and adhering to Mail Processing/Data Entry procedures.
Efficiently handling and /or routing any correspondence received from supporters
Requesting proper correspondence when necessary, and for verifying the quality
and accuracy of the letter when printed. Other responsibilities as directed by
supervisor.
Enter and verify numerical data from image into a computerized database.
Data entry of check amounts from images of checks.
Answering telephone calls from donors requesting items to be sent to them.
Bank One 3/04 to 5/04
Charlotte NC
Title: Mail Processor/10 Key Operator
Responsibilities:
Open mail.
Accurately matching check amounts with tax statements.
Accurately entering check amounts into computer system.
Other responsibilities as directed by supervisor.
Samaritan’s Purse 11/03 to 12/03
Charlotte NC
Title: 10 Key Operator
Responsibilities:
Entering and verifying numerical data from an image into a computerized
database.
Data entry of check amounts from images of checks.
Carolinas Healthcare Systems 4/99 to 2/02
Charlotte NC
Title: Medical Records Clerk III/ Receptionist
Responsibilities:
Compiling, verifying, typing, and filing medical records in hospital and clinics.
Preparing folders and maintaining records of newly admitted patients.
Reviewing medical records for completeness, assemble records into standard
order, and file records in designated areas according to numeric filing
system.
Locating, signing out, and delivering medical records requested by hospital or
clinic departments.
Compiling statistical data, for example admissions, discharges, death, births,
and types of treatment given.
Operating computer to enter and retrieve data and type correspondence and
reports.
First Union National Bank 10/98 to 1/99
Charlotte, NC
Title: Switchboard Operator
Responsibilities:
Assist with customer service inquiries
Answer incoming calls
Routing incoming calls to correct phone lines
Operating the paging system
Clerical duties
Cable Ad-Cast 6/98 to 9/98
Charlotte, NC
Title: Administrative Assistant
Responsibilities:
Assume receptionist duties, greet public and refer them to appropriate staff
members, answer phone, route calls, and take messages.
Assist staff with administrative duties as requested.
Distribute incoming mail and prepare outgoing mail including bulk mail.
Maintain front desk area, keeping it clean and free from clutter.
Type and word process documents as needed.
Order office supplies and monitor inventory.
Update and maintain mailing lists.
Produce mailing labels and reports as requested.
Maintain appropriate interpersonal relationships with employees, peers, and
consumers.
Facilitate special event registration and execution.
Other duties as assigned.
Central Piedmont Community College 3/98 to 5/98
Charlotte NC
Title: Administrative Assistant
Responsibilities:
Answering telephones
Copying and faxing information
Ordering supplies and picking supplies up when arrived
Scheduling appointments for meetings
Preparing notes, reports, and correspondences on computer
Preparing outgoing mail for pickup and retrieve incoming mail and distributing.
Recording minutes of staff meetings.
Queen City Gifts and News 8/96 to 4/97
Charlotte NC
Title: Cashier
Responsibilities:
Helping customers with purchases.
Checking customers out.
Helping with directions around airport.
Keeping shelves stocked.
E ducation
Central Piedmont Community College
1201 Elizabeth Avenue
Charlotte NC 28204
Data Entry Classes
Ski l ls
Accounting
Administrative Skills
Data Entry- 9000 KSPH
10 Key- 10000 KSPH
Microsoft Word and Excel
Microsoft Access
Microsoft Works
Microsoft PowerPoint
Customer Service Skills
Medical Records
Multi-line Telephone Skills
Money handling skills
O ther Experience
IDX Computer System
Star Navigator Computer System
Novell Computer System
JD Edward Computer System
References Available Upon Request
Contact this candidate