Customer Service Supervisor

David Bruce Ogden

**** *. ********** ** #** Midvale, Utah 84047 801-***-****

*****.*****.*****@*****.***

Education

• The Art Institute of Salt Lake City - Draper, UT

• Advanced Individual Training, Signal Tower @ FT Gordon, GA - 2008

Software Transferable Skills Personal Values

Microsoft Office Suite Customer Service Integrity

Photoshop CS5 Inventory Management Dedication to Excellence

ZBrush 4r6 Heavy Machinery Operation Attention to Detail

Maya 2013 LAN & WAN Cisco Troubleshooting Punctuality

Experience

U.S. Army - 472d Signal Co. - 4th Brigade Combat Team 2nd Infantry Division

2008-2012

Direct support unit specializing in data and voice communication and connectivity

Non Commissioned Officer / Nodal Network Systems Operator - Maintainer

• Responsible for the welfare and training of Soldiers within my Platoon.

• Liable and responsible for accountability and serviceability as well as the safe

transportation of vehicles and equipment to and from training missions.

• Supported two separate Tactical Operation Centers during Operation Iraqi

Freedom by maintaining Wide Area Networks communications and data flow.

• On call 24 hours for network, computer and telecommunication troubleshooting.

- Supervisor - Staff Sergeant David Knottnerous 253-***-****

Mountain Hardware and Sports, Donner Pass Rd, Truckee CA 2004-2007

Employee owned retail establishment specializing in customer service and unique inventory

Shipping & Receiving clerk/Forklift Operator/Customer Service associate

• Unloaded delivery trucks using small propane powered forklift.

• Took full inventory of all incoming product, priced items while finalizing invoices.

• Stocked storage facility with building materials while placing orders for shortage.

• Assisted every customer with their questions and ideas, making sure they made

the correct purchase the first time and had the knowledge to finish any project.

- Supervisor - Heather Svahn 530-***-****

Alliance Lumber, Spice Island Dr, Sparks NV 2003-2004

Lumber yard

Night Forklift Operator

• Assembling Building material units for delivery purposes.

• Long hours, rapid yet meticulous gathering and counting of lumber.

- Supervisor - Wayne Gaye 775-***-****

Sharp Shooters Spectrum Heavenly @ South Lake Tahoe, CA 2002-2003

Ski hill souvenir photography shop

Film Scanner/Technical Consultant

• Scanned 10-14 rolls of film every day, entering all associated customer data.

• Cataloged all photos into a digital kiosk for customers to browse via lcd

display.

- Supervisor - Shauna Masters 530-***-****

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