Customer Service Representative
Resume:
Aldoray ulmer
San Antonio, TX 78249
********@*****.***
Customer Service Rep.
• Microsoft Excel, WordPerfect, Microsoft Word.
• Ability to train, motivates, and supervises customer service employees.
• A team player, acknowledged as “Total Quality Customer Service Professional.”
•
Synopsis of Achievements • Have been the customer service rep of the month several times for my
sales ethics.
• Created customer satisfaction survey, drastically reducing potential
problems.
WEST CORPORATION s an Antonio, TX 2008 - 2014
Employment
Customer Service Representative
• Work with 28 sales professionals covering the U.S
responsible for more than 3,800 individual and corporate accounts.
• Support sales reps in opening new accounts and upgrading
existing service.
• Quickly and effectively solve customer challenges.
• Maintain quality control/satisfaction records, constantly
seeking new ways to improve customer service.
• Had new employees shadow me for my work ethic
• Was recognized by management to speak to new employees
who were in training and give them advice
AIRCOMM COMMUNICATIONS san Antonio, TX 2005-2008
Customer service Representative/team leader
To answer any questions that the customers might have, regarding
their cell phones also to set up new accounts for them.
As floor leader,it was my duty to make sure that things were running
efficient also to assist with the other employees questions.Also,when
the supervisor was away,I was the feel in supervisor for 40 employees
EDUCATION: E.st.louis high school
.
Contact this candidate