Project Technical Support

Nanda Kumara

** **** ****, ***********,

CT *****,

USA

Home : +01-203-***-****,

Office : +01-203-***-**** .

Mobile: +01-203-***-****

E-Mail: *****.******@**.***

OBJECTIVE:

To be a Lead System Engineer in Unix/Linux environment for a large

enterprise environment.

SUMMARY:

Information Technology Professional with twenty five years’ experience

providing extensive process support and enhancement improvement

quality results. Major strengths include prominent leadership and mentoring

skills, positive account management fostering, operational and reliability

initiatives while maintaining continuous improvement results. Ability to

translate key business objectives into technology solutions. Detail oriented,

well organized, responsible for building a solid, highly motivated

organization.

SKILLS:

Hardware :

IBM RISC/6000 P Series 690, 630,615,570 & 770, IBM 7 Series Blade

Center, HP 9000 K, L & N Class, HP Blade C7000,Dec-Unix, IBM Sequent,

Sun E420,480,250, VAX-MVS, Windows NT, Windows 2000, IBM SP

EMC Symm 3700, 3840, 8830, Connectrix Switches, SAN, Clariion, Cellera

( NAS) & DMX

StorageTek L5500 Tape library, Brocade Switches, IBM Storage Arrays

( SSA), IBM Shark & HP-XP512, IBM DS8700, HP 3PAR storage

Software :

Oracle V6, V7,V8,V9 & 10g, BMC-Patrol, IBM Tivaoli, Best1, Maestro,

Timefinder, SRDF, HP-MC Service Guard Cluster, EMC Navisphere, EMC

Control Center V4.x, HP Omniback, Veritas Volume Manager, IBM HACMP,

Veritas 4.0, Active Directory, VMWare, Apache, Java web server, MySQL,

Access Perl,Bash,Ksh scrptinting, Hyper-V

Tools :

Remedy and HPSM release management and ticketing tools

TWS Maestro batch scheduling

Tivoli and HP Openview

Operating Systems:

IBM-AIX V4.3.3 & 5.2, 5.3,6.1,7.1,HP-UX 10.20, 11.0 & 11i, Sun Solaris

2.6, 2.8,2.9 & 2.10, Linux 2,3,4,5 & 6, Windows

PROFESSIONAL EXPERIENCE :

Hewlett Packard Co, USA 06/2008 – To Date

Service Delivery Lead - Unix

Client: Unilever NA & Cigna Health Care

Currently working as a Delivery Lead for both Unilever and Cigna

•

Health Care accounts, providing the leadership to technical teams

and managing India and Manila L1/L2 & L3 support teams and

onshore L4 support teams.

Working as Unix SME on Unilever Solar3 server migration project.

•

Moving Unilever NA servers to UK Unilever DC. This project involve

P2V,V2V server migration to Hyper-V cluster configuration. Building

40+ Linux Hyper-V Instances using standard Linux server build

process, configuring security policies and firewalls, installing HPOV

monitoring tools and TWS batch scheduling.

Demonstrated experience with common Linux / Unix server-

•

administration tasks for an enterprise-level organization, including

automated installation, system upgrades and updates, software

management, troubleshoot hardware and software issues, as well as

maintaining stable production, testing, and development

environments in support of approximately 120 servers

Worked as a Lead Unix SME on a project that migrate tru64 SAP

•

environment to IBM AIX 6.1 with Power 7 Technology. The project

involves move Unilever Latin America SAP environment to P770

HACMP cluster with 60+ LPARs hosting in Trumbull and UK data

centers.

Responsible for Unix L3 support for Unilever infrastructure. Lead

•

technical team working for supporting Unilever NA (client facing role).

Worked as a Transformation SME and Transformation Solution

•

Architect for HP-Unilever outsourcing project with Unilever NA.

Working with Project Managers, Data Center and Implementation

•

teams and Global Data Center support teams in oversees for server

and applications transformation to HP Atlanta DC. Working on Design

Principals, Virtualization and server consolidation for Unilever.

Experience with preparing RFPs and RFQs process. Working on

•

client billing methods such as Resource Units, TPC and negotiating

the Service Levels. Use on ESL tools for capturing the resource

details and use them for billing purpose.

Unilever NA, Trumbull, Connecticut 06/2006 – 05/2008

Senior Technical Specialist - Unix

Lead Technical support team. Responsible for guide and mentor Unix

•

Technical support staff of seven.

Worked on VMWare server migration/consolidation to Hyper-V

•

consolidation and IBM AIX server decommission project.

Worked on storage migration project. Migration of data from IBM

•

Shark disks to HP XP512 storage.

Provide technical leadership for designing & implementing Virtual

•

Servers (VIO) within IBM P570 server.

Worked on Disaster Recovery project and design new Recovery

•

documentation for IBM AIX server recovery procedures.

Oxford Health Plans – United Health Group, Trumbull, Connecticut

09/2003-06/2006

Unix Consultant/Lead, Unix Support

Worked on EMC storage migration project. Migration of server data

•

from EMC 8830 to new DMX-3. Also leading the Vsi-Fax application

migration project and Data archive server implementation.

Lead technical team on HP Juke box data migration to EMC storage

•

project. This involves building 4 Sun servers, install & configure

Veritas Storage Foundation standards V4.0 and EMC storage.

Also worked on configure IBM P60 partition server for United Health

•

Care claims repricing project.

Worked on IBM P690 server configuration. Build server partitions to

•

replace existing iPlanet web servers with IBM Websphere

application servers. Configure LPAR using HMC console.

Migrating imaging application running on old Sun Hardware and HP

•

Juke Boxes to new Sun hardware and EMC DMX storage. Managing

the migration project and providing the technical expertise to the

team members.

Worked on IBM p615 server migration project. Configure 9 IBM

•

servers to replace old IBM R50 server running Oracle Applications..

Worked on Unix Server Consolidation Strategy ( Sun & IBM ) Project

•

Disaster Recovery Project and IBM P690 consolidation projects.

Installed and configure new IBM570 server and HMC consoles.

•

Lead Unix team during Disaster Recovery test scheduled on

•

December’ 2005.

Support Vintela and Active Directory(AD) single sign-on integration.

•

Support DNS/InfoBlox appliance servers.

•

Oxford Health Plans, Trumbull, Connecticut 2002-08/2003

Technology Architect, Strategic Architect Group

Provided Technical Support for all business units in an organization

•

that delivers expert industry leading business and technical solutions

in the computer storage and server sector.

Develop the role of the Technology Architect within the Development

•

community.

Provided Technical leadership to projects (HIPAA ) requiring CSC

•

services to ensure solutions are timely and appropriate.

Worked with Project managers and IS management in a Technology

•

Architect support role to establish the necessary requirements and

helped to formulate solutions for the Oxford Business Units.

Provided Technical support to complete the OHP in-source project

•

successfully.

Defined the technical solution for HP Server consolidation project,

•

which saved $2.5M for OHP.

Defined the technical solution for EMC migration. Consolidate 50 TB

•

data stored on 11 EMC frames include Clariion, Calera and

Symmetric 3700 to three Symmetric 5 type frames.

Defined the technical solution and facilitate the IBM Numaq to IBM

•

P690 Migration and Forte Re-hosting project.

Define Enterprise Event Monitoring Solution and facilitate BMC Patrol

•

Upgrade project.

Computer Science Corporation (CSC).

Client: OXFORD HEALTH PLANS, INC., Trumbull, Connecticut 1999-2002

UNIX Production Support Lead, GPES-Midrange group

Managed the UNIX Production Support Systems Administration

•

group, overseeing the daily and 24x7 support for the production and

development environments, while maintaining system Service Level

Agreement uptime requirements.

Involved with establishing staff goals and objectives, which improved

•

morale, reducing employee turnover. Direct responsibility for hiring

and reviewing staff performance.

Established the necessary projects and assignments to support the

•

corporation’s production and development systems while interacting

with the Oracle and uniVerse Database Administration, Network,

Operations, Help Desk and Application Development Departments.

Supported software and hardware maintenance, including operating

•

system upgrades and patches, Application Release distribution,

Disaster Recovery active participation, automation of tasks and

procedures used by the Operations and Help Desk personnel and

coordination of departmental and corporate projects resulting in

increased uptime and reliability.

Provided support for creativity and risk taking.

•

William Information Services, Tulsa, Oklahoma. 1996-1999

Senior Unix / Oracle Administrator

Provided Technical support for Williams Company Subsidiaries

•

effectively retaining high levels of customer satisfaction.

Installed and Managed HP-UX,IBM AIX, DEC-Alpha Unix Servers

•

and High Availability Clusters.

Installed and Managed Oracle RDBMS.

•

Provided support for EMC disk storage sub-systems.

•

R. Systems Inc. El Dorado Hills, California 1995-1996

Unix Consultant

Provided computer support for installation and maintenance of IBM-

•

AIX based multi-user super microcomputer systems of IBM Global

Services for KODAK Latin American Region Customers.

Managed RISC/6000 system for ADSM Backup Storage project.

•

Monitoring backups & tape library and doing capacity planning for

the future growth.

.

Muscat Municipality, Sultanate of Oman 1991-1995

Systems / Network and Database Administrator

Administered Midrange servers with Unix, VAX/VMS, AIX and Oracle

•

RDBMS ( V6 & 7 ).

Responsible for administration and support 15 local area networks

•

connecting more than 250 nodes using client-server architecture.

Designed, developed and successfully implemented Vehicle

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management system using Oracle RDBMS V7 & Sql*Forms.

Installed and support Operating system and RDBMS software.

•

Monitoring and Tuning performance in Oracle and Operating

systems. Performed regular database and system backups and

guaranteeing database and system security.

Database and server migration from WANG-VS to HP9000-HPUX.

•

IMATC, Sultanate of Oman 1989-1991

System Analyst / Programmer

Designed and Developed General Ledger system using Oracle

•

RDBMS V6. Database migration from Oracle V5 to V6.

Sri Lanka Ports Authority, Sri Lanka 1986-1989

System Analyst / Programmer

Team Lead of the Container Terminal computerization project. Project

•

covered planning hardware & software, customizing and testing the

software package provided by Japan Port Consultants,

Implementation and User testing. The package was running on IBM

3481 server using CICS and Cobol and CSP.

Mercantile Credit Ltd., Sri Lanka 1984-1986

System Analyst / Programmer

Designed and Developed Financial Broker Applications using

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COBOL, RPG II in IBM S/36.

Whittal Bousted Ltd, Sri Lanka 1981-1984

System Analyst / Programmer/Systems Operator

Designed and Developed Software Applications using COBOL, RPG

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II in IBM S/34. Worked as a Systems Operator for IBM S/34.

EDUCATION:

B Sc in Computer Science

Certified NetWare Administrator Certificate ( CNA ).

Licentiate Certificate of Institute of Data Processing Management UK.

TRAINING:

Linux Systems Administration

Linux Cluster Administration

AIX HACMP Cluster Administration

AIX Workload management

Oracle 8 Data Base Administration

HP-UX High Availability Cluster configuration

AIX Advanced Systems Administration

Oracle 7 Data Base Administration

Basic & Advanced Sun Solaris

Procedural Option Oracle 7

NetWare V3.11 System Manager

Network System management

CICS/VS concepts, application programming & transaction debugging.

RPG II Workstation programming.

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