Customer Service Administrative Assistant
Resume:
Lisa Ramirez
P.O Box **
Murrieta, CA *****
Objective: To obtain a challenging position in the administrative field with opportunity
for professional growth.
Qualifications summary: Administration support professional experienced working in a
fast paced environment demanding strong organizational, technical, and interpersonal
skills. Highly trustworthy, ethical, and discreet; committed to superior customer service.
Confident and poised in interactions with individuals at all levels. Detail oriented and
resourceful in completing projects; able to multi-task effectively.
Key skills:
•Bilingual/ Fluent in Spanish Administration/ Secretarial
•Customer service & Relations Computer operations
• Filing & Data Archiving Problem Solving
•Office equipment Operation Word Processing, Excel, Word,
•Working with strict deadlines Staff Training
•Planning & Scheduling Office Experience – General
•Telephone Skills Typing
•Documentation Skills Meeting Planning
•Outstanding Communication Skills Administrative Writing Skills
Dependability Attention to Detail
Experience:
Inland Empire Home Health & Hospice-Hemet, CA
Office Assistant 2007- Present
Provide administrative support to Managers and Directors. Answer phones and transfer to
the appropriate staff member, take and distribute accurate messages, greet public and
clients and direct them to the correct staff member, coordinate messenger and courier
service, receive, sort and distribute incoming mail, monitor incoming emails and answer
or forward as required, prepare outgoing mail for distribution, fax, scan and copy
documents, maintain office filing and storage systems, update and maintain databases
such as mailing lists, order office and nursing supplies, update contact lists and client
information, retrieve information when requested, update and maintain internal staff
contact lists, co-ordinate and organize appointments and meetings, keep office area clean
and tidy.
Rapid Repair Handyman Services- Murrieta, CA
Administrative Assistant 2002-2007
Provide administrative/ Secretarial support to owner such as answering phones, assisting
visitors, and resolving and referring a range of administrative problems and inquiries.
Schedule and coordinate meetings, interviews, appointments, events and other similar
activities; ability to operate computer to compose and edit correspondence and
memoranda. Establish, maintain and update files, databases, records, and other
documents; develop and maintain data, and perform routine analyses and calculations in
the processing of data for internal reports, bank deposits. Light accounts payable and
Receivable.
Education:
Mt. San Jacinto- A.S in Business Administration (08/2014)
References: Available upon request
Contact this candidate