Customer Service Insurance

Kameisha Lee

***** ***** ******

Warrensville Heights, OH 4428

216-***-****

***********@*****.***

Self-motivated and dedicated professional experienced in a wide range of

leadership duties, acquired from serving in various industries. Excellent

interpersonal, communication, organizational, leadership and customer

service skills. Additional areas of value, training and core competencies

include:

. Customer Service (Internal & External)

. Proficient in Microsoft Office /Typing 50-55 WPM

. Microsoft Word, Excel, PowerPoint and Outlook

. Leadership

EDUCATION

Bachelors of Science/Nursing: Lakeland Community College - May 2015

CAREER EXPERIENCE

Swagelok - Temporary Solon, OH 12/ 2012-

11/2013

Assembly/Packer

. Assemble components into complete or partial products according to

work order.

. Verify trace id information of all materials used for each job.

. Perform In-Process Inspection (visual and gaging) during assembly.

. Recognize non-conformances

. Trained to operate AWC machining

Catastrophe Management Solutions - On Call Twinsburg, OH

1/2012-8/2012

Customer Service Rep

. Answer incoming calls.

. Submit insurance claims (first notice of loss).

. Assist customers with insurance inquiries.

Provide A Ride - Fulltime Cleve, OH 7/2009-

03/2011

Customer Service Rep

. Answer incoming calls.

. Schedule/Cancel transportation trips for various medical insurance

members.

. Authorize medical benefits for insurance members.

MFS Supply - Fulltime Solon, OH 6/2008-

7/2009

Sales

. Search online for Contractors, Realtors, & REO Agents

. Contact leads by phone, mail, or via email soliciting MFS products.

. Take orders by phone, and email for property preservation supplies.

. Negotiate pricing, and price match competitors pricing.

National Enterprise Systems - Fulltime Solon, OH

09/2006-03/2008

Collector

. Collected on past due accounts 120 days or more delinquent.

. Solicited and negotiated on payments of past due accounts.

. Reviewed and kept records of all correspondences relating to past due

accounts.

. Documented interaction with customers.

Contact this candidate