Project Manager
Resume:
Shivanki Misra
****, ********* ****** *****, *******, GA 30030
Phone: +1-404-***-****, Email:********.*****@*****.***
To contribute strong background in solutions implementation and customer service, along with unique drive for excellence
OBJECTIVE
and success, to your firm in a Solutions Architect capacity
Bachelor of Engineering: Electrical and Electronics Dr. B.R Ambedkar University(Agra), India
EDUCATION
Division (85% Aggregate) Graduation: June 2003
AREAS OF Technical Project Management Web Content Management
Agile project methodologies SME – Enterprise Search Platforms (Endeca), SEO
EXPERTISE
Solution Architecture System Design and Integration
Business Needs Assessment Client Interfacing
Pre-Sales
WORK Overall work experience of 10+ years in IT industry.
EXPERIENC
Senior Technology Architect, Infosys Technologies Ltd. Dec 2003 – Present
E
Technical Project Management
SME in Web Content Management., Enterprise Search
Agile execution methodologies
Project Planning, Effort Estimations, Identifying milestones, risks and performing gap analysis
Manage and coordinate with offshore teams, vendors and partners and ensure quality deliverables
Providing solution and integration architecture
Designing and Implementation of solution
Drive the system design and solution implementation
CURRENT Atlanta, GA, USA
LOCATION
IT SYSTEMS
Languages C#, ASP.NET
EXPERIENC
Search Products/Technologies Oracle Endeca, Microsoft FAST, Google Search Appliance
E AND
Content Management Systems HP Teamsite, Open Deploy
PROFICIEN
Web Technologies/Tools Omniture Web-Analytics, Adobe Test and Target
CIES
Databases Oracle 8i, SQL Server 2005
IDE Visual Studio 2003/2005/2008/2010
Web Servers IIS
Version Control SVN,VSS, HARVEST
PROJECTS
1. Online Banking Modernization (SunTrust Banks Inc., Atlanta, USA)
Role: Technical Project Manager Nov 2013 – Present
Location: Atlanta, US
Team Size : 75
Project Description : The project aims to upgrade the bank’s online banking core platform including complete redesign
and rebranding of the user interface for consistent client experience. Project scope also includes creation of a new web
services layer called the Common Digital Framework (“CDF”) that can be consumed by multiple channels.
Responsibilities :
• Project management
• Project planning and milestone tracking
• Manage staffing plan
• Management and coordination of multiple vendors and cross teams
• Driving project execution and delivery
• Interfacing with project stakeholders
• Addressing roadblocks and risks mitigation
• Status reporting
• Manage and oversee infrastructure readiness
• Provide technical guidance when needed
Systems Involved : Fiserv Corillian 4.2, .Net 4.5, MVC 5, Angular JS framework
2. SunTrust.com Websites program (SunTrust Banks Inc., Atlanta, USA)
Role: Technical Project Manager Jan 2013 – Oct 2013
Location: Atlanta, US
Team Size : 20+
Project Description : The project aimed to build in new functionalities and continuously enhance the Bank’s public
facing website. The site follows modular architecture where different page components and content can be plugged in as
and when required using Teamsite content management system. The site follows Responsive Web Design and
automatically aligns to any device size. The project scope also included to integrate the bank’s Mortgage site into their
main website. Additionally build it dynamic functionalities like Advisor finder, Resource centers etc.
Responsibilities :
• Systems scrum team member involved in:
o Architecture and Design review for ST.com solution
o Review and validation of website content management solution
o Create strategy for parallel development amongst multiple teams and Continuous Integration
o Provide technical inputs on solution design
o Address any infrastructure related roadblocks
o Create processes for information collaboration
• SME – Endeca search implementations, Teamsite content management, SunTrust knowledge management
system for policies and procedures, Forms solution framework
o SPOC to provide technical inputs to the above mentioned platforms / products
Systems Involved : .Net 4, MVC 3, ASP.Net 3.5, Oracle Endeca search, HP Teamsite, SQL 2005, Omniture
WebAnalytics, Adobe Test and Target, MapQuest
3. Web Content Management (SunTrust Banks Inc., Atlanta, USA)
Role : Technical Project Manager Feb 2011 – Dec 2012
Location: Atlanta, US
Team Size : 8
Project Description: This project involved day to day management/updating/creation of SunTrust public facing website
and Intranet site content using Teamsite CMS. The project was ticket based project with fixed SLAs depending on ticket
priority.
Responsibilities :
Oversee and manage the project activities
Manage tickets queue
Devise mechanisms / processes to streamline the end-to-end request system
Identify and address areas of optimization in the current site implementation.
Coordinate with cross-project teams, business and infrastructure team during request/ticket life-cycle
Onsite – offshore coordination
Review, analysis of requests/tickets delivered
Systems Involved : HP Teamsite, Open Deploy v6, Open Deploy v7, Asp, ASP.net
4. Knowledge Management Solutions (SunTrust Banks Inc., Atlanta, USA)
Role : Technology Lead Sep 2009 – Apr 2011
Location: Atlanta, US
Team Size : 15
Project Description: The project involved implementation of a knowledge management solution, housing the bank’s
policies and procedures accessed by bank’s online support and helpdesk teams for quick and efficient retrieval of
information to support customer queries. The solution included content management and authoring system and advanced
search capabilities.
Responsibilities:
Provide inputs to the overall solution architecture
Provide technical design for search solution based on Endeca search platform
Integration design for solution components – Teamsite, Endeca, .Net front end
Provide work breakdown structure and effort estimates
Participate in requirement elaboration sessions and map them to technical specifications
Lead the development of overall solution
Proactively communicating with client stakeholders, cross teams and offshore team to communicate
dependencies, risks and mitigation
Collaborating with the offshore and onsite team to ensure delivery within timelines
Systems Involved : Oracle Endeca IAP Search platform, ASP.NET 3.5, Interwoven TeamSite, SQL server 2005
5. Intel Download Search Center (INTEL, Hillsboro, USA)
Role : Programmer Analyst / Senior search consultant Mar ’09 – Sep’09
Location: Hillsboro, US
Team Size : 10
Project Description: Project intended to revamp company’s Download Center website. The project UX modification and
implementation of search functionalities for the Downloads site. Search capabilities were implemented using Microsoft
FAST search platform.
The project involved requirements elicitation, development and testing phases.
Responsibilities :
Lead the development of the Search implementation track.
Interface with clients to analyze requirements
Created the Detail design
Knowledge transfer to the team
Systems Involved : MS FAST search platform, ASP.Net, SQL Server 2005
6. Technical Data Search Engine (BOEING,Tukwila, USA)
Role: Programmer Analyst / Senior search consultant Sep ‘08 – Dec ‘08
Location: Tukwila, US
Team Size: 5
Project Description: The project involved investigating and prototyping search functionality based on Endeca
search engine to provide single web interface for searching multiple Boeing technical data sources, with
building natural language understanding capability (synonym, acronym, misspelling)
Responsibilities:
Understanding client requirements and business needs, transforming them to functional and
technical specifications
Build fully functional search prototype with advanced search capabilities
Systems Involved : Endeca IAP Search platform, ASP.Net
7. DOW JONES, News Plus Website search (USA)
Role : Programmer Analyst / Senior search consultant Jun ’08 – Sep ‘08
Location: Bangalore, India
Team Size : 5
Project Description :
The intent of the project was to replace Oracle Text Search with FAST for their News Plus website
The project involved understanding of AS-IS search capabilities and designing a solution with enhanced search
capabilities using MS FAST as the search platform.
Responsibilities :
Detailed design and requirements mapping to technical specifications
Lead the solution design effort
Systems Involved : MS FAST
8. Due Diligence and Strategy Planning, Elsevier (Dayton, USA)
Role : Programmer Analyst / / Senior search consultant Jan ’08 – Mar ‘08
Location: Dayton, US
Team Size : 10
Project Description :
Responsibilities :
Understanding client requirements and business needs, transforming them to functional and
technical specifications
Technical feasibility analysis
Defining and directing project goals, effort estimations and gap analysis
Systems Involved: MS FAST
9. E-Commerce Platform for Wal-Mart (USA)
Role : Programmer Analyst / Senior search consultant Dec 2007 – Jan 2008
Location: Bangalore, India
Team Size : 8
Project Description : The project involved developing an e-commerce website for Wal-mart’s UK subsidiary
called ASDA. The website also included implementing search functionality based on Endeca Information Access
Platform.
Responsibilities:
Conducting workshops to gather business requirements from end users and mapping it to
functional specifications
Providing blueprints and wireframes for the new system
Estimation and Staffing plan
Consulted the client for choosing the right approach for solution implementation with a detailed
cost-benefit analysis and the pros and cons of each approach
Consulted the client to choose the right set of products by a detailed pros and cons analysis
Collaborating with the offshore and onsite team to ensure delivery within timelines and costs
Systems Involved: Endeca IAP search platform, Asp.Net
10. mNet Search, Procter And Gamble (Cincinnati, USA)
Role : Programmer Analyst / Senior search consultant Aug 2007 – Dec 2007
Location: Cincinnati, US
Team Size : 5
Project Description : This project involved implementation of search functionality on P&G’s marketing portal
known as Marketing Net. The search was implemented using FAST search engine.
Responsibilities:
Interfacing with clients to understand the needs
Configuring the FAST search engine to index content from Lotus Notes database
Customizing the FAST out of the box features to support client specific needs
Creating design and prototype for search solution
Systems Involved: MS FAST, Lotus Notes database
11. Search Investigation (CISCO Security Center, USA)
Role : Programmer Analyst / Search consultant Sep 2005 – Jan 2006
Location: Bangalore, India
Team Size : 6
Project Description : The project involved understanding and analyzing of Cisco’s current security center
Infrastructure and providing a search solution for their security center website. The solution was provided on
FAST search platform.
Responsibilities:
Understanding client needs, and transforming them to functional and technical
specifications
Involved in design and presenting the solution design to various stakeholders
Systems Involved: MS FAST
12. Online Transformation (Telstra Corporation, Australia)
Role : Programmer Analyst Jan 2007 – May 2007
Location: Melbourne, Australia
Team Size : 8
Project Description: The solution design phase of the Telstra Online Transformation program was performed at
the client side. This phase included preparation of System Architecture document and Component Specification
document for each of the following three tracks:
1) Content Management System
2) Weblogic Portal
3) FAST Search
Responsibilities:
Understanding client requirements and business needs
Involved in solution design discussions and writing solution component specification document for FAST
implementation.
Involved in implementing Search functionality on Telstra demo portal and verifying Search scenarios mentioned
as a part of scope document.
Systems Involved: MS FAST, Weblogic Portal
11. Contractor Quality Application (Atlanta Gas Ltd., USA)
Role : Programmer Analyst Aug 2006 – Nov 2006
Team Size : 6
Project Description :
The project involved creation of PocketPC application of company’s field force coordinators. The existing application
was a PALM based application with concerns like, non-standardization across LDCs, user interface issues,
significant manual intervention, which hampered the coordinator’s productivity.
Project involved creation of the new CQA application with enhanced workflow, functionalities, performance and less m
intervention.
Responsibilities:
Holding workshop sessions with clients to understanding business needs and come up with requirements
Providing solution design and creating Technical Design document
Involved in development of the framework for mobile application
Presentation and walkthrough of design artifacts
Systems Involved: Windows Mobile 5.0, C# (.NET CF),
13. Windows Market Place Mobile (Microsoft, USA)
Role : Programmer Analyst Mar 2006 – Jul 2006
Location: Bellevue, US
Team Size : 6
Project Description : Project involved enabling Microsoft’s marketplace website (www.windowsmarketplace.com) on
Windows Mobile 5 handheld devices so that Windows Mobile related software, games and ring tones could
directly be accessed from the PDA device and purchased for use. In addition to this, this would benefit Microsoft to
provide multi channel access to the shopping site with personal digital locker.
Responsibilities:
Analyzed existing business and functionalities and tailored them for the mobile devices
Provided technology options for scaling the application to mobile devices
Worked on User Experience Design that catered to users’ needs and made relevant screen prototypes and
documents
Prepared functional specification documents for mobile platform, business feature prioritization
document and the implementation roadmap
Systems Involved: Windows Mobile 5.0, C# (.NET CF)
14. Multiple Projects on Mobile Platforms Jan 2004 – Feb 2006
Accounts: Fidelity Investments, Pepsico, Infosys internal projects
Role : Software Engineer / Programmer Analyst
Location: Bangalore, India
Responsibilities :
Development of software modules on mobile platform
REFERENCES
Furnished upon request
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