System Administrator

Michael Faherty

*** * ********* **, ********** NJ 07054

Phone: 609-***-**** Cell 973-***-****

Email: ****************@*****.***

OBJECTIVE

Computer Technology Career

QUALIFICATIONS

Strong Background in Diagnostics and Support

. Network installation and Administration

. Including infrastructure design and implementation

. IMAC (Install, Add, Move and Change)

. Software installation, upgrades, and troubleshooting

. Administration in Workgroups and SMB/SOHO environments

. System Imaging/deployment (Ghost / Acronis / Clonezilla / FOG)

. Setup and provisioning of virtual environments (Hyper-V and

ESXi)

. Knowledge of Windows and Mac operating systems and services

. Windows XP / Vista / 7 and Windows 8

. Windows Server 2003/2008 r2/ 2012

. Mac OS9, and OSX upto 10.5.1

. Terminal Services, Exchange Server 2007/2010, MS Office

2007/2010

. Basic working knowledge of Ubuntu / Debian Linux both Desktop

and Server

EXPERIENCE

Managed Services Engineer / Network Administrator

Sept 2013 - Current

Nuvisions / MST Acquisitions

. Provide remote and onsite support for Clients

. Perform site surveys for prospective clients gauging system and

network capacity / faults

. Strive to maintain a 30 minute or less response time window

. Deploy/Maintain and Configure ESX servers for Clients and internal

network

. Diagnostic and trouble shooting HP Proliant and Dell PowerEdge server

lines

. Microsoft Server 2003/2008/2012 Active Directory

Setup/Install/Troublshooting

. Microsoft Server 2003/2008 Terminal Services Install, Configuration

and support

. Setup and troubleshooting of mobile devices (iPhone, iPad, and Android

Devices)

. Remote administration, Support, and Monitoring (GFI/Teamviewer/VNC)

IT Consultant / Jr Network Admin

Febuary 2012 - August 2013

On-Site Technology, Bloomfield, NJ

. Document and manage internal knowledgebase, CRM and ticket system

(AutoTask)

. Install, Configure and maintain onsite and offsite backup options (

Mozy Pro, Backup Exec 12.5 - 2012, Jungle Disk)

. Vmware/ Hyper-V configurations and migrations. (ESXi 3.5 - 5.1,

vCenter, vmware converter)

. Migrations/Upgrades and Deployments (Windows 7, Windows 8, and Server

2008 R2, Server 2012)

. Diagnostic and trouble shooting HP Proliant and Dell PowerEdge server

lines

. Providing highest level of customer support On Site and via Telephone

support.

. Remote administration, Support, and Monitoring (GFI/Teamviewer/VNC)

. Configuration and Support of Sonicwall Routers and VPN setup

. Deployment and configuration of Antivirus client/server (Trend Micro

WFBS / Symantec Endpoint)

. Administration and Support in small to medium sized businesses and

environments (10-100 users)

. Microsoft Server 2003/2008/2012 Active Directory

Setup/Install/Troublshooting

. Microsoft Server 2003/2008 Terminal Services Install, Configuration

and support

. Setup and troubleshooting of mobile devices (iPhone, iPad, and Android

Devices)

Test Technician - Level 3

August 2009 - January 2012

PNY Technologies, Parsippany, NJ

. Generate, Validate and Document test software and hardware

. Troubleshoot and perform maintenance of test hardware

. Coordinate and communicate with Contract Manufacturers

. Develop and Improve DRAM testing procedures

. Perform qualification of incoming parts,with a strong focus on DRAM

and flash qualifications

. Produce detailed test reports on qualification of new DRAM, or

revisions to existing builds

. Observe and follow proper ESD procedures

. Perform system administration on all test systems

. Assist engineering team in troubleshooting new designs

. Assisted in the coordination and set up of trade shows and product

demos (ex: CES & PAX east)

Sr. Technician

July 2007 to July 2008

AMJ Computer Associates Inc, Hackensack, NJ

. Diagnostics and Troubleshooting Laptops and Desktops

. Hardware Replacement (ie: motherboards, Hard disk's, Optical drives

etc.)

. Software and Operating System Installation and Maintenance

. Networking Setup and Maintenance

. Detailed record taking of work performed, materials used, and time

invested

Assistant Manager

August 2005 to July 2007

We Buy Inc. Gem Financial Services, Brooklyn, NY

. Refurbished used computers

. Operation System installations and recoveries for Mac/Windows

. Computer hardware installations and repairs

. Software maintenance and troubleshooting

. Store associates' supervisor

. Provided sales assistance and product information to customers

. Maintained inventory through detailed record keeping

EDUCATION

. A+ IT technician Certified June 2009

. PC Age Career Institute Sept 2009

. Diploma, Southern Regional High School, Manahawkin, NJ, June 2002

. OSHA 10 hour Safety Certified, May 2002

REFERENCES

Available upon Request

Contact this candidate