Aleah Rodriguez
Waitress/Hostess
Las Vegas, NV
*****************@*****.*** - 760-***-****
WORK EXPERIENCE
Waitress/Hostess
Sassy Hat Tea - Phelan, CA - April 2012 to March 2013
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts,
and brewing coffee.
• Garnish and decorate dishes in preparation for serving.
• Take orders from patrons for food or beverages.
• Prepare checks that itemize and total meal costs and sales taxes.
• Greet guests and seat them at tables or in waiting areas.
• Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details
are handled properly and customers' concerns are addressed.
Receptionist/Cashier
Haywood Glass - Hesperia, CA - February 2011 to March 2012
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages,
or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to
specific destinations.
• File and maintain records.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Compute and record totals of transactions.
• Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out
customers' items.
• Answer customers' questions, and provide information on procedures or policies.
Front Desk Volunteer
St Mary Medical Center - Apple Valley, CA - July 2008 to January 2011
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments,
as well as actions taken.
• Confer with customers by telephone or in person to provide information about products or services, take or
enter orders, cancel accounts, or obtain details of complaints.
EDUCATION
High School Diploma
Mojave High School - Hesperia, CA
May 2013