Customer Service Assistant

Scott M u rphy

**** ******** ***. *** #* Winston Salem, NC 27101

336-***-****

*****@****************.***

Skills & Expertise

• Web Application Design & Development for Desktop and Mobile

• Languages: HTML5, CSS3, JavaScript, jQuery, PHP, MySQL,, AJAX, XML

• CMS & PHP/Front-End Frameworks: WordPress, Joomla!, Codeigniter, Foundation,

Bootstrap

• Tools: Photoshop, I llustrator, Sublime Text 2, Git Bash, Filezilla, cPanel, phpMyAdmin, SQL

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Experience

F reelancing Web Developer J une 2011

– P resent

• View My Portfolio: cloud9webdesigns.com/portfolio

• Build/maintain websites for clients using agile design approach with current web design &

development techniques.

• E xtensive custom WordPress theme and plugin development.

• Develop/Design webs pages using HTML, CSS and Photoshop for desktop and mobile

versions.

• Program scripts for various functions using PHP, MySQL, Javascript, jQuery and WordPress

API's.

• Manage all business affairs including: contracts, sales, invoicing/billing, taxes and customer

service.

Ma rketing & Technical Consultant

Gateway M an agement Services, I nc April 2011

– P resent

• Coordinate SAP Database and Website maintenance with system administrators

(premium2000.com).

• Design & Develop marketing materials & email blasts for Premium 2000+™ Warranty

P rograms using E mail Software (Constant Contact).

Web Development & P roduction Assistant

J une 2009 – Present

E lement Medi a World, LLC

• Developed websites elementmediaworld.com & elementrents.com using HTML5, CSS3, PHP,

AJAX jQuery.

• Maintain large catalog of rental I tems in MySQL database for elementrents.com.

• Tag & Assemble Images / HD Video clips for storage and manipulation, metadata.

• Edit commercials, advertisements, film shorts, and video content for distribution and web

use.

Repai r Technician

The Laptop Shop September 2008 – October

2009

• D iagnose & Repair malfunctioning apple and windows-based pc’s, laptops, and smart phones.

• Duties include: backing up data, formatting hard drives, reloading operating systems &

d rivers, i nstallation of replacement parts, customer service, invoicing, bank deposits.

T ransportation Depa rtment: P roduction Assistant

Summer 2007

Eyeborgs 35mm feature fi lm P roduced by Crimson Wolf Productions

• Delivery of cast/crew/equipment to and from locations.

• Maintenance of all picture cars and production vehicles.

Publicity I n te rn

Summer 2007

A tl antic Records

• Copy / File all physical photos, advertisements, and periodicals.

• Save /Archive images and articles into digital database.

• Assembly of promotional ads & press-kits.

Education

Forsyth Technical Community College: Web Technologies Certificate (2012)

Appalachian State University: Bachelor of Science - Music Industry, Minor - Business

M anagement (2007)

* On-going learning codeacademy.com P HP, Javascript, jQuery, HTML/CSS Courses

completed in 2013; e Lance.com WordPress Experts Group and HTML5 Experts Group, Top

20% PHP, Top 1% Photoshop; T uts+, Git Hub, T reehouse, Stack Overflow, Smashing,

L ynda.com, A-list apa rt, php.net, jsFiddle

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