Customer Service Sales
Resume:
BRYAN HUERTA
***********@*****.***
Fast Leaner, Excellent Work Ethic, Intelligent, Customer-Focused
Motivated, Well-Organized, Dependable, Strong Time Management
PROFESSIONAL QUALIFICATIONS:
Self-managed, hard working, and highly adaptable team player with an excellent education, attentive work style, and a tremendous desire to learn more. Skills and Abilities Include:
* Working as part of a team to meet customer needs and deliver quality customer service.
* Building positive relationships with managers, cross-functional staff, and customers.
* Cultivating loyal customers, promoting value, and maximizing customer satisfaction.
* Operating cash registers, handling sales transactions, and performing retail sales duties.
* Performing daily retail sales tasks and learning new duties within a fast-paced environment.
* Operating PCs and Macs with MS Word, MS Excel, PowerPoint, Final Cut Pro, and Pro Tools 9 software.
PROFESSIONAL LICENSES:
* CAL-OSHA Forklift License
* Class C Driver License
PROFESSIONAL EXPERIENCE:
GENERAL LABOR/ORDER PICKING/LIGHT INDUSTRIAL (7/13-12/13)
Various Temp Agency Positions – Bay Area, CA
Effectively and efficiently worked various warehousing positions from order picking to operating basic equipment in small and massive warehouses in the Bay Area.
* Performed several tasks including order picking, deliveries, and general labor
* Experienced working as part of a large team and also experienced working alone for long periods of time safely an effectively. Met daily quotas.
PARTS DELIVERY DRIVER (1/12-4/13)
Tracy Ford – Tracy, CA
Quickly and efficiently transported car parts throughout the Tri-Valley area. Very familiar with those specific areas and aware of all alternate routes.
* Effectively worked without any supervision, communicated with dispatcher every time a new location was needed to be rerouted to.
* Performed several duties including driving a box van, handling bulky, heavy items, interacting with customers, and delivering parts and invoices.
WAREHOUSE ASSOCIATE (1/11 - 1/12)
Salvation Army – Oakland, CA
Key part of a warehouse store team entrusted to maintain a fast-paced, efficient working environment at one of the bay area’s largest thrift stores.
* Performed several tasks including transporting/handling furniture, loading/unloading delivery trucks, and maintaining a safe and clean working environment.
* Experience in working unsupervised, using problem-solving skills to sort warehouse goods, and providing superb customer service.
SALES ASSOCIATE / CUSTOMER SERVICE (12/08 - 02/10)
Kostum (formerly Sophisticated Lady) - Oakland, CA
Provided exceptional customer service results marketing a full-range of lightly used upscale dinner/formal men’s and women’s merchandise for a popular retail consignment store.
* Cultivated a friendly rapport with customers using excellent listening skills, answered customer questions, and earned a reputation for making customers feel important.
* Performed multiple sales tasks using excellent time management skills, accurately handled sales transactions, and balanced the cash register. Also processed merchandise returns and exchanges.
* Priced newly arrived merchandise, set-up new merchandise displays, and gained valuable experience working in all areas of the retail store.
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