Customer Service Project
Resume:
Mallory Nicole Richardson
Atlanta, GA 30329
******@*****.***
OBJECTIVE To obtain a respective career in landscape architecture under
the guidance of talented professionals while gaining expertise.
EDUCATION Bachelor of Landscape Architecture
Graduated May 13, 2011
Clemson University, Clemson, SC
GPA: 3.31
Study Abroad Experience
Spring 2010
Pantheon Institute, Rome, Italy
GPA: 3.75
EXPERIENCE Target/Starbucks
Atlanta, GA
Team Member August 2012
- Present
Provide customer service and answer inquiries
Set visual adjacencies in all clothing departments based on
corporate suggestions
Handle monetary transactions quickly and efficiently
Assist in delegation of tasks to ensure work is completed to
meet deadlines
Maintain knowledge of current sales and promotions, policies,
and security practices
Work and think quickly in a fast-paced, diverse environment
Prepare all food and beverages accurately follow proper health
procedures
Create a fast, fun, and friendly environment for all the store's
guests
Landscape Designer
Atlanta, GA
Dreamscape Designs, Inc. October
2011 - June 2012
Aided in design of residential properties
Provided construction documents for permitting aspects of
residential projects
Researched and stayed abreast of construction policies and
ordinances for city of Atlanta
Ordered plants and installation material for residential project
construction
Scheduled client meetings for future project interests
Met and communicated with clients throughout entire project
process
Managed incoming calls and appointments for the company
Office Assistant
Clemson, SC
Clemson Men's Basketball Office August
2010 - May 2011
Managed incoming calls and acted as initial contact for office
Organized paperwork referring to plays, travel, and opponents
for the coaching staff
Worked with coworkers to program and execute events
Assisted in the recruitment of prospective players
Landscape Architecture Intern
Columbia, SC
ENVIRO AgScience, INC. June 2008 -
December 2010
Conducted research on existing construction and demolition
landfills
Completed extensive site analysis on new and beginning projects
Participated in and documented Columbia City Council meetings
Interacted with city officials through participation in
community projects
Aided in RFQ and RFP proposals and contracts
Aided in designing and pricing phases of federal and commercial
landscaping projects
Aided in developing and completing bids for MATOC government
projects
Aided with design and instillation phases for landscape project
designs
Managed incoming calls and acted as initial contact for clients
and business partners
Worked on multiple projects at once to ensure efficient
completion
ACTIVITES
& HONORS Public Relations Chair, Delta Sigma Theta Sorority, Inc.
April 2009 - May 2011
Peer Mentor, Littlejohn Community Center
August 2010 - May 2011
Student Volunteer, Clemson Child Development Center
August 2010 - May 2011
Programs Chair, National Society of Black Engineers
August 2008 - May 2009
Peer Mentor, CONNECTIONS
August 2008 - May 2009
Recipient, Susan and Harry Frampton Scholarship
August 2008 - May 2011
Recipient, Donald L. Collins Founders Award
August 2007 - May 2008
Recipient, Life Scholarship August
2006 - May 2011
Recipient, Delta Sigma Theta Award of Excellence January
2010 -December 2010
SKILLS Design: Grading, Planning, Surveying, Drainage, Watershed,
Drafting, Rendering,
Urban and Regional Designs
Computer: AutoCAD, ArcGIS, SketchUp, Kerkythea, Adobe InDesign,
Adobe Photoshop, Adobe Illustrator, Microsoft Office
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