Customer Service Data Entry
Resume:
Phone
ladyd*****@gmail.
com
Debra Franklin
Objective Detailed-oriented business professional that seeks
a challenging entry level position with a
successful company that rewards hard work
advancement and growth. Offers a unique
combination of leadership. Communication and
organizational skills.
Education 1/85 - 12/85 Robert Morris College
Chicago, IL
Computerized Business Systems-Diploma
8/80 - 12/80 Malcolm X College
Chicago, IL
Accounting
9/74 - 6/78 Richard T. Crane
Chicago, IL
General Education - Graduated
Work experience 08/06- Present Exel - Sandvik
ROMEOVILLE, IL
Customer Service Rep. - Lead
Handle International and Domestic orders.
Schedule pick- ups
Communicate with Customer daily
Track and trace shipment
Handle after hours request (ON-CALL)
Solve problems when occur
Invoice orders
Handle all Dangerous Goods.
Over-see 5 other CSR
Release orders in the system
11/03 - 08/06 Exel - Sandvik - Scott
Bolingbrook, IL
Tasker - Lead
Start and Maintain workflow for shift
Process and invoiced all order
Update inbound and outbound board
Input all data into system
Check drivers in and out
Run monthly report
02/00- 03/00 Competitive Resource-Temporary
employee Oak Brook, IL
Various Positions
Customer Service
Data Entry
4/99 - 01/00 Romance Inernational-Temporay employee
Chicago IL
Various Positions
Data Entry
Accounts Receivable
Accounts Payable
Customer Service
4/97-11/98 Financial Temps - Temporary employee
Park Ridge, IL
Various Positions
Bookkeeping
Data Entry
Accounts Payable
Vendor communications
8/85 - 3/97 Cassiday, Schade & Gloor
Chicago, IL
Accounting Clerk
Account Payable
Billing
Schedule & handling A/P disbursement
Post cash to customers accounts
Assist department where needed
Accounts Receivable
Month-End Closing
Reconcile vendor monthly statements
Invoice customer on a daily basis
5/85-8/85 Robert Morris College
Chicago, IL
Bookstore Assistant
Handle journals
Responsible for inventory
Data entry of A/P & A/R
Handle purchase orders
SKILLS
10 key adding machine
Microsoft Exel
Windows
Typing
Microsoft Word
DOS
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