Customer Service Manager

ahirah H. Wiley

T

[**** Wurzbach Road Apt. ***, San Antonio, TX 78240]

************@*****.*** [410-***-****]

Objective: Seeking employment that has a future for me to excel and progress within the

corporation.

Experience:

Barista 11/2005 - Present

Starbucks Coffee Company, Moon, Pennsylvania

I made beverages for customers as ordered, cashier at drive through and front post,

closed store at end of the day with manager, trained new employees on the floor and kept up with

customer service level throughout the store.

Teacher (Assistant) 08/2012- 06/2013

Winand Elementary School

Working with the special needs children assisting the teacher with their education

according to lesson/subject at hand. Organizing and filing all their work/lessons daily.

Assistant Manager/Secretary 04/2011-06/2012

One Hee General Shop

A personal business I helped run. I was mainly responsible for cash handling, keeping

paper work in order, inventory, and letter write ups for company.

Sales Associate /Secretary 10/2006- 02/2010

Wiley's Beaver Falls, PA

It is a family catalog I help run via internet and phone. I am responsible of the sales that

are made and keep track of orders. I also deal with promotions and help design catalog.

Assistant Manager 10/2002-09/2005

Centerpiece International, Beaver Falls, Pennsylvania

I opened and/or closed the store, cash handled, kept up with retail sells and stock,

scheduling, manage employees on the floor to keep a steady flow and positive vibe, and kept up

customer service.

Education:

Robert Morris University, Moon, PA 08/2000-12/2007

Bachelor's Degree in Communications Media Production

References are available upon request

Contact this candidate