Customer Service Services
Resume:
Jaclyn Budesa
Hawthorne, NJ 07506
To obtain a career in education or finance to help the community in a positive way.
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Employment History
Bank Teller
April 1, 2013- Present Freedom Bank, Oradell, NJ
Counting sums of money.
Customer services.
Answering phones.
Processing incoming mail and daily transactions.
Completing daily reports.
Remittance Specialist 2
Feb. 2012-March 2013 Klik Technologies, Valley Cottage, NY
Researching reject reasons for checks and re-batching them correctly.
Account reconciliation.
Admin paperwork, reports and any/all back office bank processes.
Bank Teller
March 2011-Feb. 2012 First Jersey Credit Union, Wayne, NJ
Counting sums of money.
Customer and member services.
Working to make the Credit Union stronger.
Open accounts, CD’s, processing incoming mail and daily transactions.
Cross selling new products informing members know all the other products.
Substitute Teacher
Oct. 2007-June 2010 Hawthorne BOE, Hawthorne, NJ
Follow given lesson plan at hand.
Aide students if need be with given lesson plan.
Answer any questions.
Head Cashier/ Photo Tech
Oct. 2003- June 2010 CVS/Pharmacy, Glen Rock, NJ
Supervise employees with daily functions on the floor and behind the registers.
Customer service.
As a photo tech: print, edit and aide customers in their picture printing processes.
Up selling products and services.
Education
Sept. 2005-May 2011 William Paterson University, Wayne, NJ
BA in History
Other Experience
Skilled in Microsoft Word, Excel, PowerPoint and Outlook.
References
References are available on request.
Contact this candidate