CHRISTOPHER D COWAN
* ******* ******, #***, *********, MA 02141
215-***-****, ******@*****.***
LinkedIn: http://www.linkedin.com/pub/chris-cowan/0/5a1/833
IT Strategy, IT Management, Vendor Management, Business Analysis,
Business Strategy, Business Analytics, Business Intelligence, Data
Integration, Project Management, Program Management, Product Management,
Management Consulting, IT HW/SW Integration, POS & ERP Systems/Selection
Process and Implementation, Competitive Intelligence, Field Intelligence,
Marketing Development, Supply Chain Strategy, Business Process Improvement.
Management Executive and IT/Supply Chain Strategy Professional with
interest in Business Intelligence, Analytics and Big Data. Positions and
engagements in a variety of industries including Retail, Consumer Products,
Healthcare/Pharmaceutical/Life Sciences, Medical Device, and Travel &
Transportation. Expertise managing projects focused on the strategy,
implementation and integration of technology within these industry
verticals.
PROFESSIONAL EXPERIENCE
INVIVO THERAPEUTICS October 2012 - Present
Biomaterials Drug Delivery Company with focus on treatment of spinal cord
injuries
Chief Information Officer
. Leadership of technology department and development of related IT
programs and projects to advance corporate objectives
. Translation of evolving business strategy into an executable IT
Agenda/Roadmap
. Management and direction for departmental support staff, IT Budget,
HW, SW, Services, Infrastructure, Vendors and Inventory in support of
day-to-day operations and research agenda.
. Collaboration with senior management in building technology platform
to rapidly scale company and operations in support of industry
requirements. (IT Security, IT Compliance, Sarbanes-Oxley, Regulatory
Compliance, 21 CFR Part 11)
. Evaluation and functional review of prospective ERP, CRM, Content
Management and HRIS/Payroll systems.
INTERNATIONAL BUSINESS MACHINES (IBM) June 2001 - October 2012
Global Business Services & IT Integration Firm
Strategy & Transformation - Managing Consultant
. Development of IT, Supply Chain and Business related strategies for
Retail, Consumer Products, Pharmaceutical Life Sciences, Medical
Device and Travel & Transportation clients.
. Managed Client, Subcontractor and IBM Consultant teams from a Project
Management standpoint on Fortune 500 and Small Medium Business
Software Implementation/Integration roll outs.
. Analysis of POS, ERP, Inventory Optimization, Procurement and Supply
Chain related Capabilities for respective Fortune 500 clients.
. Development of Business Case, Financial Model analysis as well as
Business, Technical and Functional Process Requirements documentation
for respective clients and IBM Partners.
. Developed recommendation and sales collateral presentations for IBM
partners and potential clients.
. Managed the development and implementation of on-site training and
education programs for respective clients and IBM Partners.
INTERNATIONAL BUSINESS MACHINES (IBM) Aug 2010 - Dec 2011
Global Business Services & IT Integration Firm
Marketing Development Analyst - Competitive Intelligence
. Responsible for informing IBM's North America Sales & Marketing
executives on key market trends spanning market size and growth,
competitive threats, and key opportunities
. Provide support and recommendations through research, customer
insights and analysis of the company's markets, future trends,
competition, customers and end users.
. Conduct field level intelligence with IBM North American sellers to
obtain viewpoints across HW, SW and SVRCs brands
. Development of North American Sales Enablement material to support and
educate sales teams across all brand areas
. Development of management level presentations regarding competitive
attack strategies, planning, account lists and company wide growth
initiatives.
FREEDOMPAY Dec 2000 - June 2001
Wireless Vending Start Up Company focused on Vending and Quick Service
Restaurant Areas.
Program/Project Manager
. Successfully managed the deployment of IT/Wireless vending devices at
Fortune 500 Accounts.
. Development of Vending Deployment Strategy used on vending accounts.
. Responsible for the vending department budget of a half-million
dollars, staffing needs, training, project feasibility and value for
specific deployments.
. Assisted with on-site marketing and development of rewards based
membership programs at Fortune 500 Accounts.
. Responsible for client servicing, and ensuring fulfillment of
contracts.
. Maintain knowledge of leading edge applications, hardware and industry
direction
EXPAND THE KNOWLEDGE Dec 1999 - June 2001
Business/IT Strategy Consulting Start Up Company
Business Analyst (Part-Time)
. One of the initial team members in Business/IT Strategy Consulting
startup company formed by classmates within Temple MBA, eBusiness &
MIS Programs
. Initial project focus on developing Business & Webpage strategy,
direction and content for new business venture TeasRus.com
. Secondary project focus on developing Business and IT Wireless
strategy for new wireless startup company from the Philadelphia area
WINEACCESS Dec 1999 - Nov
2000
Wine Portal Start Up Company
Deployment/Project Manager
. Responsible for deployment of an interactive web-site portal via POS
Clients within the Wine Industry to 80 Wine Stores across the country.
. Successfully managed quarter-million budget, staffing needs,
training, project feasibility and value for specific deployments
. Managed outside vendor programming and technical support staff
associated with integration of computer systems and point of sale
systems with Wineaccess.com programs.
. Assisted with the development and maintenance of company website.
. Assisted with the company's rewards based marketing and membership
programs.
. Responsible for in house IT System Administration and Technical
Support for Windows 2000 environment.
SOUTHERN WINE & SPIRITS INC. Feb 1998 -
Nov 1999
Largest Wine & Spirits Wholesaler/Distributor in the United States
IS/IT Manager
. Evaluated legacy, best of breed packaged software, and hardware
products to determine usability and capability.
. Project Manager for half-million dollar Y2K upgrade to WIN-NT and MS-
Exchange environment.
. Directed the integration and standardization of IT applications,
infrastructure and control strategies.
. Managed IT Department, consultants, integrators and site project
personnel.
. Managed day to day back office systems administration and support to
30 internal on site users and 50 field sales staff, including
troubleshooting proprietary software, hardware and other peripherals.
PDI/TVG (THE VANDEVEER GROUP) Mar 1996 -
Jan 1998
Pharmaceutical Marketing Company
Management Trainee and IT/Data Analyst
. Development of pharmaceutical market research and
education/communication programs through the maintenance of a
physician database and records in team setting.
. Performed computer programming and database analysis of physician
marketing sample.
. Performed overall analysis and reporting of departmental budget.
. Worked with Accounts Receivable on the tracking of delinquent
pharmaceutical contracts.
. Responsible for the coordination, logistics and setup of physician
seminars across the country.
EDUCATION
MBA - Management Information Systems, Temple University - 2001
BA - Business & Communications, University of Pittsburgh - 1996
PROFESSIONAL TRAINING
APICS CPIM Training * IBM Project Management Training * IBM SAP Retail
Training * DemandTec Pricing and Promotional Training * IBM/SCM
Strategy & Best Practices Training * IBM/SCM Procurement Accelerator
Training * IBM/SCM Inventory Optimization Tool Training (DIOS/ILOG) *
Windows XP/Exchange Admin Server Training * HP-UNIX Admin Server
Training