Medical Office
Resume:
INGRID REVILLA
305-***-****. **********@*****.***
OBJECTIVE
Over five years of sales experience with proven accomplishments in the areas of customer
relation, product knowledge, and time management. Strong organizational abilities combined with
excellent interpersonal and leadership skills, which allow me to work effectively with other people
at all levels.
EDUCATION
[Elementary Education Major]
Barry University Miami Shore, FL
1999.2002
BS Degree/Elementary Education
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1996 1999 Miami Dade Community College Miami, FL
AA Degree/Elementary Education
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WORK EXPERIENCE
[The Plastic Surgery Institute of Miami]
2012 2013
Patient Coordinator/Front Desk Administrator
Engage in personal consultations with clients and information to address the
•
client’s desires, concerns or objections
Develop each and every lead from initial consultation to post consultation follow
•
through.
Arranged for the patient to meet the medical staff and scheduled procedure
•
appointments within the guidelines set forth by the office
Address the client’s desires, concerns or objections
•
Follow each and every lead from initial consultation to post consultation follow
•
through.
Arrange for the patient to meet the medical staff and scheduled procedure
•
appointments within the guidelines set forth by the office staff.
Perform administrative tasks such as answering phones, faxing, filling, ordering
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office supplies, paying bills, completing origination of paperwork for patients,
processing of payments, and internal workflow.
[Surgeon’s Cosmetic Center & Med Spa]
2011 2012
Patient Coordinator
Engage in personal consultations with clients and information to address the
•
client’s desires, concerns or objections
Develop each and every lead from initial consultation to post consultation follow
•
through.
Arranged for the patient to meet the medical staff and scheduled procedure
•
appointments within the guidelines set forth by the office
Address the client’s desires, concerns or objections
•
Follow each and every lead from initial consultation to post consultation follow
•
through.
Arrange for the patient to meet the medical staff and scheduled procedure
•
appointments within the guidelines set forth by the office staff.
Perform administrative tasks such as completing origination of paperwork for
•
patients, processing of payments, and internal workflow.
Took action to resolve delays and maximize patient comfort
•
[Carlos Spera M.D]
2009 2011
Patient Coordinator
Engage in personal consultations with clients and information to address the
•
client’s desires, concerns or objections
Develop each and every lead from initial consultation to post consultation follow
•
through.
Arranged for the patient to meet the medical staff and scheduled procedure
•
appointments within the guidelines set forth by the office
Address the client’s desires, concerns or objections
•
Follow each and every lead from initial consultation to post consultation follow
•
through.
Arrange for the patient to meet the medical staff and scheduled procedure
•
appointments within the guidelines set forth by the office staff.
Perform administrative tasks such as completing origination of paperwork for
•
patients, processing of payments, and internal workflow.
Took action to resolve delays and maximize patient comfort.
•
[Lifestyle Lift]
2007 2009/Full Time
Patient Coordinator
Engage in personal consultations with clients and information to address the
•
client’s desires, concerns or objections
Develop each and every lead from initial consultation to post consultation follow
•
through.
Arranged for the patient to meet the medical staff and scheduled procedure
•
appointments within the guidelines set forth by the office
Address the client’s desires, concerns or objections
•
Follow each and every lead from initial consultation to post consultation follow
•
through.
Arrange for the patient to meet the medical staff and scheduled procedure
•
appointments within the guidelines set forth by the office staff.
Perform administrative tasks such as completing origination of paperwork for
•
patients, processing of payments, and internal workflow.
Took action to resolve delays and maximize patient comfort.
•
Help with general office duties
•
Answer phones, fax, take messages, schedule patients, check emails, generate
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daily invoices, accounts payable, accounts receivable, follow up with patient
inquiries, data entry, filling, work with Nextech Software
Skills/Misc.
Strong ability to communicate effectively, both orally and written:
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exceptional record maintenance skills: ability to problem solve: in depth
receptionist skills: ability to work under pressure: excellent coordinating abilities:
ability to schedule appointments and maintain calendar: ability to make
procedural/administrative decisions and judgments: strong ability to compose and
edit already written materials: strong analytical and organizational skills: great
interpersonal skills: phone manner and office etiquette: detail oriented: work well
with others: professional demeanor
REFERENCES
Available upon request
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Contact this candidate