Customer Service Maintenance

R oel Hoganas

***** * ** ***** * rive, Peoria, AZ 85345

Cell: 623-***-****:

r **********@*****.***

Summa ry

Personable and responsible with 7+ years of experience working in fast-paced environments. Solid team player with great

positive attitude and the initiative to work independently.

Key Skills

Transmission assembly removal/installation automatic/standard

Engine tune up Detroit, Cat, Cummins injector replacement piston installation/replacement

A/C system inspection/repair orifice tube & TXV R-134A

Customer service skills Alignment adjustment caster, camber, toe

Driving commercial vehicles

Electrical diagnostics/pc diagnostics

Delivery experience

Starter & charging system inspection/repair

Production procedures

Basic computer skills Fifth wheel inspection

Air brakes adjustment & replacement drum

Leaf/air suspension removal/replacement

Certifications

EPA 609 Certified

Work Experience

Assembler/Shipping Receiving

H uman Services Agency – San Carlos, CA February 2011 to

October 2012

• Set up station by receiving picking and packing order and gathering packing materials

• Coordinated and monitored vendor maintenance for large repairs

• Completed all repairs and maintenance work to company standards

• Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was

p roperly installed and working correctly

D river/Delivery

Blue Water Party Rental – B urlingame, CA April 2009 to

May 2009

• Turned in receipts and money received from deliveries

• Delivered to residential and commercial locations

• Checked all load-related documentation to ensure that it is complete and accurate

• Performed deliveries throughout greater San Francisco metropolitan area

Delivery Assistant

U PS – Menlo Park, CA November 2008 to February

2009

• Verified the contents of inventory loads against shipping papers

• Inspected product load for accuracy, and safely move it around the warehouse or facility to ensure timely and

complete delivery

• Delivered to residential and commercial locations

D river/Delivery

A-1 Party Rental – Redwood City, CA M arch 2006 to

A ugust 2007

• Delivered and set-up party rentals within allotted time for each assigned delivery

• Erected and dismantled canopies and stages for residential and corporate events

• Successfully avoided time delivery delays by carefully planning best routes

• Checked delivery t ruck to ensure that mechanical, safety, and emergency equipment is in good working order

Education

D iesel Heavy T ruck Technology Diploma

A rizona Automotive Institute – G lendale, AZ

September 2013

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