Sue Ling Mark
New York, NY
************@*****.***
Summary:
Senior Graphic Designer/Arc
Over a decade of design experience in web and print applications. Experience in researching, designing, and developing user interfaces for business applications, for Fortune 100 clients. Produced wireframes, high-fidelity mockups in Adobe Photoshop, and interactive prototypes. Designed and coded marketing assets such as email campaigns, ads and brochures.
Experience in managing designers to help maintain corporate standards. Produced collateral for sales & marketing. Coordinated with editorial department to produce company publications for both internal & client use. Developed logo branding and marketing concepts for company clients.
Managed development team responsible for maintaining 25,000 daily view website for Fortune 500 company
• Resolved time-sensitive issues reported by the clients and visitors, often requiring after hours and weekend support
• Led weekly project status meetings and prepared corresponding detailed weekly status reports
• Performed extensive proactive functional and regression testing of websites, including cross browser compatibility, and fixed found issues
• Integrated and/or created new code with 3rd party vendors to incorporate into an existing website Produced print collateral for company shows & conventions. Coordinated with printers and vendors on producing promotional materials. Responsible for all template creation for all presentations & documents. Handled design and printing from start to finish in both Digital and 4 color pre-press for:
• signage
• brochures
• stationery
• mailers, ads
• giveaways
Skills: Adobe Photoshop, Illustrator, InDesign, Image -Ready, Dreamweaver, Flash, Acrobat, QuarkXPress, Microsoft Office: Excel, PowerPoint, MS Word, HomeSite, HTML, CSS, Visio, CorelDraw, Photography
Education:
Cornell University, 1993 – 1997 College of Architecture, Art, & Planning, BFA in photography
LaGuardia High School of Music & Art – 1989 – 1993, Fine Arts Major
Professional Experience:
Client Projects: Pfizer 2007 –present
• Front-end developer support for the entire Pfizer.com website. Managed tickets from the client to handle the daily content changes, ie. Media relations, investor updates, press releases, new product pages, executive bios.
• Maintained the branding integrity by enforcing Pfizer’s design standards and creating layouts in Photoshop to meet the guidelines of Pfizer’s look and feel.
• Liason between 3rd party vendors and Pfizer clients to successfully communicate Pfizer’s online presence in the pharmaceutical industry.
MetLife 2006-2007
Created the branding and logo design for MetLife’s APEX ESS program. Designed the layout for their monthly APEX news publication.
BLX 2005-2006
Created a dashboard for the Dealflow application. Designed the look and feel and improved on the usability navigation to help better handle the financial information of their customer accounts.
Mellon 2004-2005
Helped improve the usability functionality as well as coded HTML & CSS for the Mellon ACT application. Updated and revised Visio presentations to submit to the project manager.
Pfizer 2003-2005
Helped designed the layout and look & feel of Pfizer’s existing Atlas FieldForce application. Researched the user functionality and business requirements to create a whole new look and feel that would be both user-friendly and fully functional across all the different regions of the fieldforce, both in the US and Canada. Created Powerpoint presentations to further support design specs. Helped in front-end coding.
Lead designer in developing a custom look and feel for Pfizer’s TA Teamspace SharePoint application. Customized the dashboard portal layout and page navigation. Participated as a document specialist for multiple focus groups to assess the application navigation and usability.
BMW 1999-2002
Helped designed the layout of BMW’s InfoNet application. Created new imagery for the application while maintaining BMW’s design standards.