R . K I M ROB INSON, B.Com.
Supply Cha in P rofessional: Supply Chain Analyst/ Business Operations M anager/ Demand
P l anner
416-***-**** *.***.********@*****.***
PROFESSIONAL PROF I L E
A results driven Supply Chain Management Professional, within the Information Technology Industry, with
extensive experience and in depth knowledge managing end-to end supply value chain. Effectively oversee
P roduct Planning, Forecasting, Procurement, Manufacturing, Distribution and Inventory Control in order to
deliver a positive customer experience. Maximize revenue and minimize inventory levels in an evolving and
competitive environment. Highlights of qualifications include:
• Strategic and Tactical Planning : Re-engineered Supply Chain for commercial desktops by
carrying buffer stocks of 1 week of components and 2 weeks of accessories. Reduced Order-to-
Delivery cycle time by 2 business days.
• P roduct Planning & Forecasting : Implemented SAP APO site forecasting system for Canada
Supply Chain.
• I nventory Planning & Management : As Planning Work-Stream Lead, contributed to success of the
p roject team that closed Canada Distribution Centre and implemented Direct Ship from factory to
customer with savings of $2.4 million US/year. This team fulfilled a mandate to close Canadian
manufacturing operation.
• Business Operations Achievements : M anaged 2,000 SKUs and shipped $25 – $30 million/month
M anaged 200 component SKU; shipped $350 million/month to Canada, US, and Latin America at
t he Americas level.
• Technology competencies include : Microsoft Outlook, Excel, Word, PowerPoint, SAP R/3, SAP
APO, myPIM (Product Information Management), myPRS (Pricing Reporting System) and several
i nternal HP systems.
C AREER PROGRESSION
H EWLE TT-PACKARD (CANADA) CO., w ww.hp.com 2003 - 2013
Americas Business Operations Manager/Canadian Business Operations Manager, Commercial
D esktops (2010 – 2013)
Reported to the Americas’ Business Planning Manager and held both roles concurrently. Fulfilled mandate for
business planning for Canadian Commercial Desktops as well as US and Latin America.
Key Responsibilities:
• Drive alignment between product/feature availability and product/demand generation plans.
Accurately plan product requirements considering revenue, demand/cost objectives through all phases
of product lifecycle.
• Ensure alignment of forecast and roadmap and influence decisions based on supply chain information.
R . K I M ROB INSON, B.Com.
Supply Cha in P rofessional: Supply Chain Analyst/ Business Operations M anager/ Demand
P l anner
416-***-**** *.***.********@*****.***
• Drive planning for product and feature transitions to minimize excess while ensuring a quality ramp.
• Work with Operations to allocate constrained supply. Liaise with Marketing to provide clear demand
steering opportunities. Liaise with Commodity Planning teams to mitigate obsolescence and other
i nventory driven costs.
• Work as a Subject Matter Expert with Program and Project Leads to develop new tools, metrics
capabilities and processes to improve the analysis and reporting of key business metrics and drive
better business performance.
Key Achievements:
• Fulfilled all responsibilities as Planning Work-Stream Lead to contribute to closure of Canadian
D istribution Centre and implementation of Direct Ship from factory to customer, realizing a cost
savings of $ 2.4 million US per year.
• Managed team that closed desktop manufacturing in Canada and facilitated efficient move to the US.
Business Operations Manager, Commercial Desktops (2008 – 2010)
Reporting to the Director of Supply Chain and Operations, oversaw factory operations planning, order
execution, product life cycle management, inventory management and inventory reviews with channel buyers
Key Responsibilities:
• Drove factory build plans at local manufacturing site and finished goods inventory stocking levels to
support forecasted revenue plans. Met delivery commitments and improved reliability. Derived short-
term forecast based on manufacturing build plans, product road map, market t rend analysis, sales out
activity and channel inventory.
• Reduced Order to Delivery cycle times. Optimized product supply chain and Management of Inventory
t hrough Supply Chain initiatives. I mproved P roduct Lifecycle Management (product ramp through end
of life).
• Performed product line root cause analysis and risk assessment of supply and demand to financial
p lan.
• Ensured NPI (New Product Introductions) were supply supported and SKUs setup and orderable.
E nsured new platforms were certified at the factory before product launch by Marketing.
Key Achievements:
• Achieved growth of 22% in 2008, 9% in 2010 and for 2009 met the targets for revenue and inventory
management by positioning materials in advance of orders, managing inventory levels and having a
build to order methodology.
• Delivered presentation to Supply Chain Team on Planning Best Practices; effectively addressed lack of
p rocess.
R . K I M ROB INSON, B.Com.
Supply Cha in P rofessional: Supply Chain Analyst/ Business Operations M anager/ Demand
P l anner
416-***-**** *.***.********@*****.***
• Led team for Voice of the Workforce (VOW) and implemented decision making and t ime/priority
management initiatives to address employee concerns of the PSG Canada Supply Chain organization -
2009
• Delivered sales t raining to the field sales force on creation of customized products – 2008. Re-
engineered PSG Canada Supply Chain for commercial desktops - 2008
S upply Analyst, Commercial Desktops (June 2002 – 2008)
Reported to the Director of Supply Chain and oversaw factory operations planning, order execution, inventory
management, product life cycle management and revenue r isk assessment.
Key Responsibilities:
• Drove factory build plans and finished goods inventory stocking levels to support monthly and
quarterly financial forecasted revenue plans. M anaged inventory levels to meet quarterly inventory
t argets.
• Derived short term forecast based on manufacturing build plans, product road map, market trend
analysis, sales out activity and channel inventory. Performed product line root cause analysis and r isk
assessment of supply and demand to financial plan. Led activities relating to P roduct Lifecycle
M anagement (product ramp through end of life).
• Interfaced with product line factory planners, supply chain and operational contacts, manufacturing
and other subsidiaries to ensure our financial plan is supported from a supply chain perspective and to
d ispose of excess, obsolete and discontinued inventory. Conducted bi-weekly inventory reviews with
channel partners.
Key Achievements:
• Achieved growth of 8% in 2006 and for the other years met the targets for revenue and inventory
management by factory planning and effective inventory management.
• I mplemented employee engagement and career development initiatives to address employee concerns
of the PSG Canada Supply Chain organization. I mplemented forecasting system for Supply Chain
organization.
• Received several awards including: Hewlett-Packard Corporation Stock Award 2003, 2004 and
2010
C O MPAQ CANADA (Compaq was acqui red by H P in May 2002) 1999 –
M ay 2002
S upply Analyst, Commercial Desktops/Monitors/Workstations
Reporting to the Director of Supply Chain responsible for forecasting and planning, inventory management,
p roduct life cycle management and revenue risk assessment.
R . K I M ROB INSON, B.Com.
Supply Cha in P rofessional: Supply Chain Analyst/ Business Operations M anager/ Demand
P l anner
416-***-**** *.***.********@*****.***
• Recognized in 3Q99, 2Q00, and 1Q01, for supporting and achieving revenue targets for assigned
p roduct lines
• Received Compaq Corporation Customer Advocate Award 2001
E D UCAT ION & PROFESSIONAL D EVE LOP M E N T
Education:
McMaster University, Hamilton, Ontario. Bachelor of Commerce, B.Com.
P rofessional Development:
Standards of Business Conduct – annual certification - 2005 – 2013
Cyber Security Phishing Awareness – 2012
Grey Market Training Compliance – 2007, Mentoring an individual on the Supply Chain Management team -
2006
Hewlett-Packard (Canada) Co. - Bluebelt Leadership course, SAP APO Planning Training – 2006
Skillsoft Inc – Supply Chain Management and Puchasing and Vendor Management Seminars - 2013