Customer Service Sales

Jamia Brabson

**** ***** *******, ****** **

************@*****.***

PH: 678-***-****

Objective

Seeking a customer service /office administrative position in which I can

utilize my skills, learn and develop within an organization that provides

growth potential and values hard work and initiative.

Education

Valdosta High School Graduate 2011

Attending Gwinnett Technical College - Fall Semester 2013

Professional Experience

2013- Present

Front End Manager

Garden Ridge Home Store

. Head Cashier

. Key holder - Open store for business / close store end of day

. Process customer exchange and merchandise returns

. Assist customers with unusual or escalated issues

. Ensure front end of store is kept neat and clean

. Blueprint and assign and assist staff with the completion of holiday

and seasonal sets

2011-Present

Garden Ridge Home Store

Cashier / Customer Service

. Lead cashier - process customer sales, return and exchange

transactions

. Stock shelves with merchandise

. Receiving and processing invoices on incoming merchandise truckloads

. Process set changes for new items, seasonal and holiday merchandise

. Provide on call availability for shortage of staff due to associate

call in's

2009-2011

Payless Shoe Store

Key Holder/Sales Associate

. Provide excellent customer service experience to Payless store

visitors

. Assist customers in finding the best selection of shoes and

accessories to meet their needs

. Process sales transaction on register for customer purchases.

. Process customer return and exchange transactions.

. Open store

. Delegate close store duties to associates ensuring store is neat and

clean

. Office processing- balance daily sales tickets by counting cash and

preparing daily deposit

. Set store alarm, safe alarm and secure doors

. Deliver daily sales to night drop deposit at bank

. Answer phone for customer inquires

. Call local stores to check merchandise availability

Contact this candidate