Assistant Executive
Resume:
TIA ALTMAN
Executive Assistant
*** ******* *** ***********, ** 01108 413-***-****
**********@*****.***
Qualifications Summary
l Accomplished Executive Assistant offering 20 years of administrative
experience reporting to a Executive Vice President, Provost and other
Executives.
l Consummate professional dedicated to making the lives of busy executives
easier. Serve as an effective gatekeeper; prepare well-researched and
accurate documents; manage busy calendars; and efficiently handle daily
office tasks.
l Managed and coordinated multiple events.
l Test Site Administrator; administer LSAT, GRE and NBCC exams.
l Certified CART & Caption Reporter.
l Supervised work study students.
l Proficient user of MS Office (Word, Excel, PowerPoint, Access and
Outlook).
Professional Experience
Executive Assistant, 2004 to 2013 american International college
Springfield, MA
l Provide administrative support to the Provost.
l Maintain Provost's calendar -- plan and schedule meetings,
teleconferences and travel.
l Negotiated favorable terms and pricing agreements with vendors, caterers
and other providers for service at special events.
l Improved office efficiency by implementing color-coded filing system and
introducing additional time-saving measures.
l Coordinate budget activities for office and manage departmental accounts
payable activities, purchasing card reconciliations, travel/entertainment
approval.
l Serve as CORI administrator and process CORI reports for Health Science
department.
l Prepare, and compose correspondence, spreadsheets and other documents as
needed.
l Maintain employee files and typing of faculty contracts.
l Manage office-filing systems, including organization of electronic files.
l Quarterly typing of probation letters, academic and administrative
dismissal letters and Deans list letters.
l Monitor and submit monthly faculty payroll to Business office.
l Coordinate preparations for events involving Academic Awards ceremony,
Faculty Dinner ceremony and Commencement.
Tia Altman
Pg. 2. - resume
Assistant Administrative Supervisor, 2000 to 2004 key program inc
Pittsfield/Springfield,MA
l Managed and ran a small office in Pittsfield, MA with bi-weekly travel to
Springfield main office.
l Utilized information systems for meeting program standards established by
KEY, Office for Child Care Services, Council on Accreditation and funding
sources.
l Prepared quarterly Continuous Quality Improvement documentation to
include record review, consumer satisfaction survey data, critical
incident review, program goal achievements, internal reviews and formal
inspection, and performance indicator data.
l Planned and implemented regional trainings in conjunction with Regional
Supervisory Team and Clinical Team.
l Worked closely with Personnel Department and Main Office to implement and
adhered to Agency personnel policy and procedures.
l Established and supervised regional systems to ensure accuracy in and
timeliness of all personnel paperwork requirements to include payroll
documents, hiring packets.
l Performed visits to each residential program to provide assistance with
staff issues, client issues, program maintenance, CQI, oversee physical
plant maintenance and inventory control.
l Ensured that all vouchers and time sheets were completed accurately and
submitted to the main office in a timely manner.
Previous experience includes administrative assignments for Berkshire Farm
Center and Services for Youth (1998 to 2000) and Hillcrest Educational
Services (1996 to 1998), based in Canaan, NY and Pittsfield, MA..
Education & Training
Associate Arts, December 2013 American international college
Springfield, MA
Training Completed:
l SkillPath: "Managing Multiple Projects, Objectives and Deadlines"
l Fred Pryor: "The Exceptional Assistant" and "Successful Communication
Skills for Women"
l Stephen R. Covey: "The 7 Habits of Highly Successful People"
Tia Altman
Page. 3. - References
REFERENCES
Greg Schmutte
VP, Institutional Effectiveness
1000 State St
Springfield, MA
Richard Holzman
Dean, Special Academic Programs
1000 State St
Springfield, MA 01109
Esta Sobey
Assoc. Dean, Education
1000 State St
Springfield, MA 01109
Augustus Pesce
Professor
1000 State St
Springfield, MA 01109
Keshawn Dodds
Director, Multicultural Affairs
1000 State St
Springfield, MA 01109
Michael Jiles
Professor, Economics
1000 State St
Springfield, MA 01109
Tina Toohey
Director, Auxillary Services
1000 State Street
Springfield, MA 01109
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