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Customer Service Assistant

Location:
Ann Arbor, MI
Posted:
February 06, 2014

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Resume:

Dawn Coleman

***** ****** ******

Madison Heights, MI 48071

505-***-****

********@*******.***

*******-****@*******.***

Professional Profile

< Focused professional with organizational and time management strengths

seeking a position in accounting.

< Attentive-to-detail and skilled in prioritizing tasks for maximum

efficiency.

< Extremely punctual in establishing timelines and meeting deadlines.

< Computer knowledgeable with experience in Microsoft Word, and Excel.

< Eagerly accepts new responsibilities and quickly learns new skills and

applications.

Professional Experience

ARAMARK SPORTS & ENTERTAINMENT 2007 - 2014

Accounting Assistant, Kansas City Convention Center, Kansas City,

Missouri

< Perform all general accounting, accounts receivable and accounts

payable functions.

< Payroll.

< Maintain data entry and prepare monthly reports.

< Maintain cash room.

< Work as Banquet lead for large events in any capacity needed.

ARAMARK SPORTS & ENTERTAINMENT 2005 - 2007

Accounting Assistant, Albuquerque Convention Center, Albuquerque, New

Mexico

< Perform all general accounting, accounts receivable and accounts

payable functions.

< Payroll.

< Maintain data entry and prepare monthly reports.

< Work as Banquet lead for large events in any capacity needed.

HOTEL INVESTMENT SERVICES, Management Company 1998 - 2004

Golf Department & Sales Manager, St. John's Golf & Conference Center,

Plymouth, Michigan (1998 - 2004)

< Oversaw daily golf operations including customer service, scheduling,

sales reconciliation, weekly ordering and monthly inventory.

< Assisted with accounting tasks as required.

< Coordinated scheduling for food and beverage staff and implemented

daily procedures for beverage cart service and 200-seat dining room.

< Planned, staged and executed golf outings for up to 216 people and

subsequent banquets up to 350.

< Scheduled tee times, greeted arriving golfers at front counter and

expedited three tee locations.

Assistant Food & Beverage Director, Northville Hills Golf Club,

Northville, Michigan (2001 - 2002)

< Selected by VP of Hotel Investment Services to participate in opening

activities of new Arnold Palmer restaurant/golf facility.

< Managed all food and beverage operations including hiring and

training of clubhouse and beverage cart personnel.

< Organized wedding receptions and golf banquets.

< Processed payroll, purchase orders, accounts payable, weekly ordering

and monthly inventory.

Activities & Interests

Volunteer activities: ARAMARK Star Team Events at local charities ?

American Bullmastiff Rescue ? Local Shelter ? Habitat for Humanity

Interests include: Outdoor and indoor sports, volunteering, organizing

events, animal rescue.



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