Customer Service, Project Manager, Real Estate, Management

*** *. ***** ***. ******* Beach, CA *****

J ACKSON B EAUDELAIRE 310-***-**** ******************@*****.***

ADMINISTRATIVE EXPERTISE MARKETING COORDINATION CUSTOMER SERVICE

C ollaboration O rganization T ime Management

A highly talented and ambitions Administrative Professional, Project Manager and marketing project coordinator

with extensive experience in carrying out the day to day administration of an efficient office, developing successful

marketing initiatives and expanding business development opportunities. Talented office administrator with

strengths in organization, time management and ensuring a high level of confidentiality. Strive in fast-paced

environments with the environment that promotes hard work, customer service and teamwork. Confident in

abilities to always exceed customer expectations and become an integral part of the organizations success.

SELECTED HIGHLIGHTS

Remarkable ability to retain a large variety of information and interpret it to various publics, strong ability to

multi-task and perform administrative duties with speed and accuracy without supervision

Demonstrated high-level of abilities of various computer software programs and fluency in using software

packages (MS Office: Excel, Word, PowerPoint, Outlook, Adobe Creative Suite: Photoshop, Premiere Pro).

Immense ability to maintain an good working relationship with all co-workers, vendors, clients and the public

Strong interpersonal, communication and organizational skills

Proven experience in providing the highest level of customer service

Experienced managing marketing campaigns resulting in revenue growth and brand recognition

Recognized as a leader with strengths in project management, administration, marketing and business

development

Excellent communication skills proven by the ability to lead and interact with people from diverse backgrounds

CORE COMPETENCIES

Customer Service Executive Support Document Management

Planning Events/Meetings Office/Staff Management Report Generation

Workflow Planning/Prioritization Process Improvement Strategic Marketing

PROFESSIONAL EXPERIENCE

eReal Estate Corporation Redondo Beach, CA July 2012 - Present

Marketing/Project Coordinator

Managed numerous administrative functions in support to the executive board of directors

Responsible for creation and execution of professional print and online marketing campaigns

Managed numerous projects, collaborated with agency and team members to develop new and innovative

branding techniques

Planned managed and optimized online/digital advertising/social media campaigns to capitalize on new

exposure – increasing brand recognition and growing our online presence

Provided organized, efficient and productive administrative support for key executives

Set-up and prepared documents for meetings to ensure leadership was prepared and increased client service

Built and led a highly effective office support team by hiring, training and overseeing members.

Prepared and handled correspondence, reports, presentations, and memos with speed and accuracy.

Keller Williams Realty Torrance, CA November 2009 – July 2012

Realtor

Successfully assisted buyers & sellers in the sales & acquisition of real property – Successfully closing over

$2MM in volume by developing strong relationships and gaining customer loyalty, referrals and retention

Utilized innovative technology to generate prospective buyer/seller leads

Ensured contracts and escrow paperwork was submitted timely and accurately – continuously multi-tasking to

negotiate terms and maintain numerous transactions at once

Starbucks Coffee Company Redondo Beach, CA April 2007 – September 2009

Shift Supervisor

Provided exceptional customer service and increased branch revenues in a very high-volume, fast-paced

environment

Coached new team members on quality standards, company protocol & leadership

Handled the administrative functions of the branch, including recording, verifying and managing receipts and

ensuring adequate inventory

Prioritized duties & responsibilities while successfully delegating tasks to team members

Additional Experience:

Urban Outfitters, Torrance, CA: 2006 - 2007, Sales Associate

Associated Counselors and Therapists, Hermosa Beach, CA: 2004 – 2006, Billing Manager

ADDITIONAL CREDENTIALS

TECHNICAL Microsoft Office: Word, Excel, Outlook

SKILLS Desktop Publishing/Graphic: Photoshop, Illustrator, Premiere Pro

El Camino Community College, Torrance, CA

Sociology/Business

EDUCATION

VOLUNTEERISM Torrance Special Olympics – Softball Program

References: Available Upon Request

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