customer service
Resume:
Karla Fenner
New London,Ohio 44851
Forest City Technologies
Working in Die Cut,running machines, Clicker,DV1 and DV5 qualifiers,
customer satisfation,belt inspecting,quality,work third shift
Verizon
Communications/Public Relations: Identifies customer issues and needs
to achieve customer satisfaction levels that enable further sales and
increase profits.
Training and supervising of new/8 employees. Maintained clear
communication with customers/technicians/management.
Attended numerous training sessions with GTE/Verizon.
Administrative Support: Performs administrative functions that aid and
accentuate supervisors, creating an efficient and productive workplace
environment. Take an enthusiastic approach to accepting challenging
responsibilities and gaining new knowledge.
Perform accurate documentation on the computer, including new and
existing accounts. Worked closely with other departments to ensure
customer satisfaction.
Core Strengths
Strong organizational skills.
Seasoned in conflict resolution.
Courteous demeanor.
Inventory control familiarity.
Energetic work attitude.
Telecommunication skills.
Adaptive team player.
Shipping and Receiving: Proficient in all aspects of Shipping and
Receiving.
Order tools,stock,cable,shipping.
Maintain accurate accounts/manifests/inventory. Made deliveries to
surrounding
areas. Stock rotation.
Scheduling/Coordinating
Inventory Control/Material Handling
Multi-line Phone System
Computer Proficient/Industry specfic
CDL Class A/Tow Motor Operator
Documentation/Record Keeping
TL9000 Certified
Confidentiality Compliance
Outstanding Contributions to the Sell One More Program
TAS,NOCV,AAIS,SAM,RCMS,DAVAR SYSTEMS
Training in Ms Word,Excel,Power Point
Experience
Forest City Wellington,Ohio
2 Years 440-***-****
Verizon Norwalk,Ohio
29 Years 419-***-****
Education
BGSU Huron,Ohio
Coursework in Business
Wellington High School Wellington,Ohio
Diploma
References
Lisa Jarrett Nay Frontier
Sue Shue Frontier
MaryAnn Chapin friend
Contact this candidate