Manager Sales

JAVIER RAMON

**** ********

San Antonio, TX *****

Cellular 210-***-****

*********@*****.***

OBJECTIVE

Dynamic, resourceful, and effective Property Manager seeks expanded

opportunities with an organization that needs a proven performer.

SUMMARY

. Stabilized, luxury A+ Apartment Manager Experience, up to 642

units.

. Supervised apartment office and maintenance staffs up to 23 people.

. Raised Occupancy from 89% to 96% in under 90 days.

. Excellent communication, presentation, and interpersonal skills -

able to work effectively with a broad spectrum of personalities.

. Strong leadership skills with the ability to recruit, develop, and

motivate loyal team members.

. Computer skills include: Microsoft Office (Word, Excel, and

PowerPoint) and YARDI for managing data and preparing financial

reports.

. Bilingual with the ability to conduct formal business in English

and Spanish.

WORK EXPERIENCE:

The Liberty Group/BG Staffing, San Antonio, TX

07/13-Present

Floating Property Management Professional

Utilized in the capacity of leasing consultant, assistant

property manager, and property manager

as needed on a temporary-to-hire basis.

Riverstone Residential, San Antonio, TX

05/12-06/13

Community Manager-Palermo Luxury Apartment Homes

Hired to stabilize a newly acquired asset for the daily operations of

a 314 unit luxury apartment community for Riverstone Residential.

Effectively lead assistant manager, leasing agents and maintenance

staff. Strong knowledge of examining lease agreements, efficient

communication knowledge with all levels of staffing. Occupancy at 89%

at take over of property and stabilized to 96% occupancy by creating a

strong leadership/sales team. Other duties include: Preparing

purchase orders, coding and processing vendor invoices for payment,

sending documentation to Corporate Office and following up on vendor

payment inquiries. Additionally, pre-pared monthly sales reports,

accident reports, handled after hour calls for property resident

issues.

Management Support, San Antonio, TX

03/09 - 04/12

Community Manager - Villas of Vista Del Norte, Luxury Apartment Homes

Supervise and coordinate the daily operations for the 348 unit luxury

apartment community. Effectively lead assistant manager, leasing

agents and maintenance staff. Strong knowledge of examining lease

agreements, efficient communication knowledge with all levels of

staffing.

Other duties include: Preparing purchase orders, coding and processing

vendor invoices for payment, sending documentation to Corporate Office

and following up on vendor payment inquiries. Additionally, pre-pared

monthly sales reports, accident reports, handled after hour calls for

property resident issues.

Equimax, San Antonio, Texas 12/08 - 03/09

Property Manager - Iron Horse Valley Apartments

Managed a staff of 8 and handling all property day- to-day operations.

Built a successful management and maintenance team from the ground up.

Resolved and handled imitate issues of management on a 30 year old

asset. Provided leadership to train leasing agents in dealing with

aged delinquent accounts. Followed up on any delinquent rent, pre-

pared 3 day notices and initiated eviction procedures.

Javier Ramon, pg. 2

CWS Apartment Homes, San Antonio, Texas 6/99 - 10/08

Community Director-Talevara and Legends on the Green 642 units)-

2002 to 2008

Community Director-Marquis at Deerfield-(300 Units)-2000 to 2002

Assistant Manager - Marquis at Deerfield-1999 to 2000

Promoted to Community Director in 2000 after establishing an excellent

record of performance as an Assistant Community Director. Promoted

again in 2002 to run two properties, 642 units. Hold P&L

responsibility for day-to-day operations and manage a staff of up to

23 people that includes Leasing Agents, Administrative Support, and

Maintenance personnel and concierge.

Accomplishments

. Orchestrate all resident support, maintenance, and marketing

programs for the 642 luxury units.

. Developed comprehensive staff recruitment and training programs

that have resulted in above industry average resident retention

rates and an occupancy above 95%.

. Designed and implemented unique programs to enhance resident

relations that include:

- A Senior Program that provides special services for senior

citizens (Program adopted company-wide).

- A Resident Mayor Program that provides for a resident to

function as a liaison between the residents and property

management staff (Program adopted company-wide).

- An improved interviewing process that uses peer representatives

to provide input during the interview process (Program adopted

company-wide).

. Enhanced employee relations through proactive communication,

mentoring, and counseling with a resultant improvement in staff

retention, job satisfaction, and resident services.

. Mentored numerous staff members who have progressed to positions of

increased challenges and responsibilities within the company.

. Managed a comprehensive interior and exterior property rehab and

sourced, negotiated, hired, and managed subcontractors; scheduled

construction activities to minimize resident inconvenience, and

ensured budget and time lines were met.

. Formally recognized as Sales Person of the Year, 2005 for the

company and received other awards that included: Budget Awards,

Expense Awards and Maintenance Team Performance Awards.

EDUCATION

Pursued a degree in Business and completed preliminary undergraduate

courses through San Antonio College, Texas.

PROFESSIONAL AFFILIATIONS

. Member of San Antonio Apartment Association

REFERENCES AVAILABLE ON REQUEST

Contact this candidate