Project Manager

Rasheed Kazmi

************@*******.***

*** ********* **.

Bloomingdale, IL 60108

Ph: 630-***-****

Summary:

. Software development IT Project Manger experienced designing, developing,

and deploying information technology systems, applications with 10+ years

experience in Healthcare/E-Commerce/Retail industry.

. Led successful large global teams through complex program and project

tasks. Project Management focus areas include project planning, financial

management, staffing, communication and scope management. Delivery-

focused and able to motivate teams.

. Planned and managed multi-million dollar projects within large

corporation to align business goals with technology solutions to drive

process improvements, competitive advantage and bottom-line gains.

. Excellent relationship management and consulting skills which results in

proven ability to quickly earn the trust of sponsors and key

stakeholders, mobilize and motivate teams; set direction and approach,

resolve conflict, deliver tough messages with grace, execute with limited

information and ambiguity.

. Expert in agile and waterfall project management methodologies. Able to

manage large project teams and known for high-quality deliverables that

meet or exceed timeline and budgetary targets.

. Proven record of leading teams across broad technical, financial and

business disciplines. Focused teams on business objectives and tracked

progress with the use of MS Project to ensure project milestones were

completed on time, on budget and with the desired results.

. Sound business and technical acumen, with demonstrated agility in

learning and becoming comfortable with unfamiliar businesses of

technologies.

. Mobile application development understanding and leadership rollout

experience.

. Detail oriented individual who exemplifies professionalism, and an

ability to manage multiple projects and teams.

. Experience in working with business users as well as senior management.

. Solid project management and team leadership abilities able to keep

projects on track even under difficult circumstances build consensus

amongst all stakeholders and deliver exceptional results.

. Assisting in PMO guidance as leadership, motivation, coaching, mentoring

and professional development for fellow project managers in order to

obtain a high level of project execution.

. Deep understanding of healthcare/ pharmaceutical governance, regulations

and laws.

. Project life cycle systems implementation experience with SAP or other

Finance systems.

. Experience with ORACLE/Siebel and legacy CRM related packages.

Technical Skills:

SDLC Methodologies: RUP, UML, Agile, Scrum, Waterfall

Operating Systems: Win Vista, Win 7/8, AS400, Unix, IOS,

Mpos

Reporting Systems

SQL, Oracle, SAP, SAS MS Access

Development languages: .NET, HTML, C+, JAVA, COGNOS, C Sharp,

ADR-400 and Tandem

Project Management tools: Microsoft Project Management

Change Management Tools: Rational ClearQuest and Jira

Business Modeling Tools: Rational Rose, Microsoft Visio and

Aries.

Education:

DeVry University, 2004 Addison IL

Bachelor of Science in Business Administration

Keller Graduate School of Management, In Progress 2014

MBA Concentration in Management

Project Management Professional (PMP)

In Progress

Professional Experience:

Walgreen's Co, Lincolnshire, IL

Mar 13 - Present

PMO IT Project Manager

IT PMO Project Manger in a high demand fasted paced progressive PMO work

environment. Effectively managing small to mid-sized IT projects which

encompass Payment System, POS, Pin Pad, Tandem, and AS400. Able to deliver

on high expectations under short timelines, tight budgets, and rigid

business owners/ sponsors.

. Presenting of reports on project plans and cost benefit analyses to

appropriate stakeholders, executives, senior management, and steering

committees.

. Analyze and summarizes project cost information to make recommendations

to the stakeholders in decision making.

. Developed and maintained knowledge of all business units within Human

Resources to ensure that pertinent business information is incorporated

into projects of the key strategic business initiatives and to estimate

the impact of the project on the organization.

. Lead the evaluation, definition, and development of project parameters

and timeframes.

. Directs, leads, and manages the complexity of the program, integrating,

influencing, and maneuvering the projects, the project plans, and the

project teams.

. Responsible for identifying of key issues and risks and determine the

course of actions for resolution on each project and with each project

team.

. Assisting in PMO guidance as leadership, motivation, coaching, mentoring

and professional development for fellow project managers in order to

obtain a high level of project execution.

. Managing multiple projects simultaneously, prioritizing/organizing and

tracking details and meeting deadlines of multiple projects with varying

completion dates.

. Lead key business projects aligned with the pharmacy product development

business stream for wellness and drugstore.com

. Implemented Pin Pad fundraiser project nationwide 25+ million in

donations collected to date.

. Provided monthly actual consumed dollars from SAP on projects and

provided to program manger for analytics.

. Collaborated with the other project leads aligned to other business units

and identified integrated solutions which included management

accountability and mentorship of junior Business Project Senior

Specialists.

. Drove continuous improvement within corporate governance to allow for

improved forecast accuracy, accountability, transparency, and integrated

planning process.

. Partnered with legal team and executed various Pharmacy compliance

projects E.G. verification of phone number on customer pin pad.

. Assisted in the establishment of the strategic direction of the retail

pharmacy division on strategy and provided recommendations for future

initiatives and enhancements

Veritas Document Solutions, Buffalo Grove, IL

Feb 12 - Mar 13

IT Project Manager

Managed various internal and client-specific projects. Projects include

delivery of IT solutions and client fulfillment print. Required the use of

my complete knowledge of all programming requirements, deliverables as well

as leading the IT resources in communications to and from our client.

Maintained and supported the enforcement of the necessary for policies and

procedures throughout the software development lifecycle. As the IT PM I

was also the interface with production staff in ensuring quality and

delivery of client orders.

Responsibilities:

. Planed and managed Projects with the use of MS Project to insure

execution of project lifecycle, including but not limited to analysis,

design, implementation, testing, release and maintenance.

. Substantially increased application response time by initiating a

capacity planning analysis project to research storage trends and make

recommendations on when to add storage.

. Provide feedback on staff performance to management. Executed and

maintained program management processes and disciplines in the areas of:

program schedule and quality management; communications management; human

resource management; cost management; procurement management; risk /

issue management; change management.

. Worked directly with confidential client data containing protected health

information and/or personally identifiable information and individuals

who must complete annual HIPAA training.

. Supported other tasks and responsibilities, both permanent and temporary

as assigned or directed by management.

. Facilitated several Internal SharePoint/ Inventory system projects

including: Management and proper application of governance and standards

for development work, planning and landing infrastructure.

. Reviewed, re-engineered, negotiated Disaster Recovery Policies and

Procedures to support multi-regional reorganization and creation of a

unified contingency response team across various clients. Team members

were geographically separated throughout discussion and negotiation

processes.

. Assisted in the development of financial reporting methods for the new

operating model. Facilitated designs ad hoc reports for management upon

request.

. Contributed in Designing and conducts other complex ad hoc analyses in

support of key business objectives to facilitate internal financial

discussions and decisions to drive business results.

Hallmark, Naperville, IL

Feb 10 - Jan 12

Jr. Project Manager

Hallmark is a Private healthcare insurance provider which allows

individuals and families to purchase policies. The project was about

enhancing existing web application, infrastructure and reporting so that it

provides detail information for providers, members, employers and

organizations about the various products and programs Hallmark offers and

also about the claim status and the transmission of claims to check

generating system.

Responsibilities:

. Administered project plans in tracking multiple features teams and up to

145 total on-shore and off shore resources.

. Owner of projects through the development life-cycle, engaging technology

stakeholders to define: project roadmap, scope, goals, deliverables,

resources, estimates, risks, scope, milestones, test and deployment

plans.

. Responsible for overall cost and schedule management projects.

. Developed utilized project plan documentation on all projects including

schedules, issue/action/risk logs, executive presentations, project

policies and procedures, organizational charts, communications plans and

best practices documents.

. Tracked outside vendor activities and internal team deliverables.

Maintained tracking of vital project deliverables.

. Communicated project status, including weekly reports to executive team

and business sponsors.

. Participated with business and helped selecting website platform and

developed design to meet long term healthcare objectives.

. Supporting the Business Users on go live execution plan.

. Leads the annual budget process including the P&L, balance sheet, and

cash flow by developing effective processes/tools and partnering with the

enterprise-wide financial community.

. Created dynamic financial models to evaluate business scenarios and

support business decisions.

. Facilitated complex ad hoc analyses in support of key business objectives

to facilitate internal financial discussions and decisions to drive

business results.

. Responsible for staff development, recruitment and retention, training,

evaluation, mentoring and coaching of financial analysts.

. Experience with ORACLE/Siebel and legacy CRM related packaged software

upgrade and custom developed systems across the health net providing

overall coordination for the development of a Siebel centric CRM systems

infrastructure with interfaced applications in the call center setting.

. Understanding of the functional technology and the role of that

technology in the LexisNexis strategy as it relates to ORACLE's (Siebel)

CRM and associated ORACLE related products.

. Managed project deliverables of a larger program of Oracle EBS solutions

with millions of transactions, complex business processes and mission

critical functions. Program was 50 million dollar upgrade.

United HealthCare, Reston, VA

Jul 07 - Nov 09

Business Analyst

United HealthCare Services is one of the nation's largest and most

respected healthcare management companies. Faced with factors such as

continuing fast growth, new healthcare regulations in regards to ICD and

billing, the need to ensure maximum performance and efficiency, it

reengineered their existing system. The result is a highly scalable,

flexible Windows Forms application that positions the company to add new

services and users easily and cost-effectively as the company continues to

expand.

Responsibilities:

. Conducted detailed and comprehensive Business Analysis by working with

end users and other stake\holders to identify the system, operational

requirements, and proposed enhancements.

. Gathered business requirements from business users such as Insurance

Policy Managers, credit card Managers and drafted business requirement

specification (BRS).

. Identified all necessary Business and System Narrative Use Cases from

requirements, created UML diagrams including Use Case Diagrams, Activity

Diagrams, and Sequence Diagrams using MS Visio.

. Understood the Business Logic, User Requirements and test-objectives to

develop Test plans, Test cases, Use Case Scenarios.

. Co-authored Business Requirements Specification (BRS), Use Case

Specifications, Systems Requirement Specification (SRS) and Change

Request along with the Business Group and the IT project group members.

. Facilitated Joint Requirement Planning (JRP) sessions for communicating

and managing expectations with the client whose customers were going to

be the final users of the product and facilitated Joint Application

Development (JAD) sessions with all IT group members for communicating &

managing expectations and to discuss various means for integrations with

current system using an adoption through execution strategy.

. After the completion of the Business Requirement Specification,

cooperated with other team members in creating AS-IS Process and TO-BE

process using MS Visio.

. Assisted in developing test scenarios, test scripts and test data to

support unit and system integration testing.

. Involved in comprehensive testing of the system to check it satisfies

functional specifications.

. Oversaw the enterprise-wide forecast and budgeting process, communicating

business results to management, facilitation of quarterly reporting to

board, performing ad hoc analysis and reporting, and management of staff.

CUNA Group Madison, WI

Jan 06 -Jun 07

Business Analyst

CUNA Group International provides health insurance and financial services

to credit unions and their members in nearly 30 countries around the world.

For more than 50 years, CUNA Mutual has served the international credit

union system by providing solutions to grow and stabilize credit union

movements in many countries.

The project dealt with Claims replacement for Group disability. All claims

for the Group Disability insurance were handled manually and recorded on

paper files. This project uses third party software where claims are

received by the customer electronically/over the phone rather than a paper

claim form /letter. Currently, in order to process a Group disability claim

data is accessed from the mainframe system, Admin System and other sources

which is slow and time consuming. When the project is implemented, Group

disability claims will be handled by one system, which would process data

claims faster and also cut cost on staff.

Responsibilities:

. Gathered Business Requirements created Functional Requirements Document

(FRD) and analyzed data/workflows; defined the scope, financial

projections and cost/benefit analysis; progressed from Problem Statement

to well-documented designs.

. Used RUP-iterative process to Conduct Data Analysis on the Group

Disability Data to find missing data fields in the application and

customize them.

. Worked to create Data Mapping Documents and worked with business to write

transformation rules

. Used MS Word & Visio to document data flow of the AS IS process and TO BE

process.

. Conducted JAD sessions to get SME's input on how to implement the

application for Group Disability Claims.

. Gathered Business requirements for Integration points and mapped them

with Functional requirements.

. Worked as an Interface between the users and the different teams involved

in the application development for better understanding of the business

and IT processes.

. Followed a structured approach to organize requirements into logical

groupings of essential business processes, business rules, and

information needs, and ensured the critical requirements were not missed.

. Followed the UML based methods by using Visio to create Use Cases,

Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams.

. Established Incident Reporting and Change Control procedures using Clear

Quest.

GE Health Care, Milwaukee, WI

May 04 -Dec 05

Business Analyst

'SonoSmart' is GE Medical Insurance Claims and Reporting software package

promoted for automated reporting in health care facilities. In the formal

SDLC (Software Development Life Cycle) environment and object oriented

platform, automated reporting with secure data archiving of patient history

and tracking. Information Management system has direct interface with the

hospital management in additions. This project involved Claim system

implementation where claims and insurance details were processed at the

health care facility for preferred insurance company. Project was

implemented in accordance with the HIPPA guidelines.

Responsibilities:

. Web based application designing with connectivity to access data base

connectivity

. Execute multiple queries in SQL using TOAD application

. Conducted interviews with key business users to elicit, collect and

manage requirements and business process flows. Created RFPs and

evaluated vendor proposals

. Developed business requirement and specification documents as well as

high-level project plan and translated business requirements into data

and process models, and developed process decomposition diagrams, data

models, data flow diagrams, entity relationship diagrams and state

diagrams

. Defined and documented operational control and security procedures,

including those required for backup and recovery.

. Performed GAP Analysis and event modeling and constructed Remediation

. Executed audits for various processes.

Contact this candidate