Quality Assurance Control
Resume:
KHENG (Ken) TAO LAU
San Jose, California 95148
*********@*****.***
Experience:
Google Inc. Mountain view, CA (Randstad Staffing) Quality Control
March.2011- March 2013
- Performed the task of page-tagging operations with Google e-book page-
tagging QA tool to select and
Verify the e-book covered including the title pages, contents,
reference, index and copyright etc.
- Translate e-Books from English to Chinese language.
Netflix, Inc. Sunnyvale, CA Machine operator Leader
Jun. 2004 - Dec. - 2010
- Swing shift team leader to assign job and train new hire employees to
operate machines and troubleshoot as needed.
- Responsible for customers' DVD/Blue Ray disks on line rental return
inspection and tested them in
Accordance with Company's visual inspection standard. (According to
company MPI).
- Operated DGT & RTI polish machines to ensure all machines were running
appropriately through the shift.
- Involved in different projects to track disk failure percentage.
- Generate daily reports to department managers regarding cycle and
inventory performance.
American Xtal Technology, Fremont, CA. Quality Assurance Technician
Jan. 2001-May-2004
- Inspected and tested on incoming (IQC) with check list (MPI) and in-
process materials and final.
- Recorded inspection data and monitored statistical process control in
accordance to engineering instruction.
- Assisted with stocking materials that passed inspection while
processing defective materials ensuring effective inspection procedures
were maintained.
- Tracked all supplied incoming materials and provided material summary
report with MRB flow chart and graph to Quality Manager and Engineering.
(Completion class of ISO-9002 Internal Auditor Certificate)
Seagate Technology, Milpitas, CA Engineering Technician
April 1993-Dec.-2000
- Built hard drives and set up testers for start/stop sample disks testing.
(Hardware testing).
- Performed test analysis, evaluation of disk and head. (Used
microscope, oscilloscope, and voltmeter).
- Recorded samples of test data to generate and evaluate failure
report to the department managers.
- Responsible for maintaining equipment in appropriate conditions &
troubleshooting as needed.
Education:
- Certificate of achievement in Computer Graphic Design and Medical
Assistance Administration at
Mission Valley Regional Occupational Program, Fremont CA 2004
- Earned credits for Computer Information System courses at Evergreen
Valley College, San Jose 1992.
- Certificate of completion of Supervision Program at Western Digital
Technology 1989.
- Certificate of completion of Work Leader at Electronic Associate of
California 1984.
- Earned credits for Business administration courses at Evergreen Valley
College, San Jose 1983.
Computer Skills:
- MS Excel, MS Word, Access, Power Point, C-program, Java Program,
HTML.
Reference: Available upon request.
Contact this candidate