Sales Quality Control
Resume:
EDUCATION/CERTIFICATIONS/ADVANCED TRAINING
Northeast Community College
Mississippi State University
1993
Itawamba Community College
Mississippi State University
2009-2013
Advanced Training:
. Effective Leadership Skills, Fresh Start Consulting Agency
. 7 Habits of Highly Effective Supervisors, Fresh Start Consulting
Agency
. Conflict Resolution, Fresh Start Consulting Agency
. Effective Communication, Rockhurst University
Noteworthy Accomplishments:
. Okolona Parent of the Year 2012
. Fresh Start Mentoring Program (President)
. The United Way, (Volunteer)
. March of Dimes, (Volunteer)
. Breast Cancer National Fund Drive
KEY QUALIFICATIONS/HIGHLIGHTS OF PROFESSIONAL EXPERIENCE
. Provided training and coaching, conducted performance evaluations, and
set departmental goals and expectations.
. Hired, trained, and supervised workers.
. Attended sales group meetings concerning sales targets or forecasts,
and reported on market situation.
. Identified new business practices that could be introduced, suggested
modifications to existing practices that could reduce the risk of
customer account cancellation.
. Set and met production goals.
CHRONOLOGY OF PROFESSIONAL EXPERIENCE
Wal-Mart Distribution Center, New Albany, MS 2008-
2011
System Analyst, Researched problems, planned solutions, recommended
modifications, and coordinated development to meet business and other
company needs.
. Critically exanimated client requirements in order to gain an
understanding of the clients' operational needs.
. Determined the potential solutions and tested optimal business
compatibility.
. Developed project feasibility reports and discussed them with top
management with regards to future implementation
. Supervised proper functioning of ongoing processes.
. Identified, understand and planned for organizational efficiency, and
ensured that new processes were properly integrated with existing
processes and skill sets.
. Planned a system flow from the ground up.
. Interacted with internal users and customers in order to ensure
product and individual proficiency.
Hunter Douglas, Verona, Mississippi 1994-
2008
Lead Person, Led the activity of team members in accordance with work
instructions and company policy to ensure a quality product was delivered
on time.
. Implemented and maintained safety standards as required by law and
company policy.
. Implemented job related training for all Hunter Douglas employees in
assigned department.
. Coached and provided technical expertise to resolve manufacturing
processing issues and ensured that corrective measures/actions were
implemented.
. Changed production levels and staffing on different product lines to
minimize inventory levels.
. Managed the scheduling of production: set work schedules, provided
training and coaching, conducted performance evaluations, and set
departmental goals and expectations.
. Maximized the production process to lower costs.
. Implemented and oversaw quality control programs.
. Managed communication lines with managers, suppliers, and procurement
departments.
. Ensured compliance with workplace safety programs.
. Cross-trained worker teams for maximum production flexibility.
References:
John Standfeild
Owner of Fresh Start Agency
Fresh Start Consulting Agency
318 Galtin St
Okolona, MS 38860
*******@*****.***
Relationship: Friends at Fresh Start from August 1993 to present
Sherrod Bowens
Stocker at Wal-Mart
266 Oliver St
Okolona, MS 38860
*******@*****.***
Relationship: Friends at Fresh Start from September 2008 to present
Monica Norman
Factory Worker
Hickory Spring
732 County Road 132
Okolona,MS 38860
********@*****.***
Relationship: Sister in law from September 1997 to present
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