Project Manager Management

OBJECTIVE: To obtain a leadership position where my skills, experience, and

education can be leveraged for maximum contribution toward growth

opportunities within the project management vertical of a Fortune 200 or

larger healthcare organization.

SUMMARY OF EXPERIENCE:

PMP Certified Manage Multiple Capital Projects Proven Leadership

RSA Certified Agile SCRUM Waterfall Coaching, team building

DMAIC/Six Sigma Advanced Planview Proficiency Strength-based Problem

Solving

CBA/Forecasting Experienced working in both

public and commercial sectors Strong Relationships across

multiple facets in the

organization

> PMP Certified Project Manager with 8 years' proven record effectively

managing small, medium, and large projects on time, within budget, and

to the satisfaction of stakeholders;

> Experienced Leader driving milestones, deliverables, and schedule for

5-42 persons per project;

> Proficiency with project management models other than Sequential

Methodology used by EDW (e.g., Waterfall) including Agile, SCRUM, and

V-Model.

> Experienced Leader with expertise in team building, 1:1 coaching,

conflict resolution, negotiation, and strength-based problem solving;

> Technical Business Intelligence background in data

analysis/trending/reporting,

> Solid technical Quality Improvement background utilizing DMAIC and TQM

models;

> Expertise with Book of Business (BoB) comparative analysis, IBNR

factors, and other industry standard metrics;

> Experienced in policy development, initiation, and review;

> Experienced collaborating with diverse group of people, and in

coordinating offshore/onshore delivery;

> Advanced Proficiency in Planview, MS Word, MS Excel, MS Visio, MS

Access, and MS PowerPoint;

> Proficiency with DSM IV diagnoses, ICD-9/10 coding, medical and

behavioral health terminology, and clinical documentation standards.

WORK HISTORY:

UnitedHealth Group, Houston, TX IT Project/Program

Manager

Dec 2009 - Oct 2013

Description: Project management, Business Requirement Documentation (BRD),

coordination of multiple teams including offshore for research and

remediation of data warehouse break-fixes and enhancements. Top 3

accomplishments include:

. Lead 53 capital and development non-capital projects funded for

amounts ranging $50,000-$500,000. Responsible for all phases of SDLC

with activities and deliverables ranging from 5-42 persons per

project. Delivered projects within 2% of budget and on schedule.

Successfully coordinated with Business Sponsors to obtain change

controls as necessary. RSA Certified. (2012-2013).

. Initiated successful get-to-green strategy for two projects that were

assigned to me with all 5-ons in the red at the time of project

transfer (2011);

. Spearheaded over 125 individual resolutions for data warehouse issues

which included oversight of root cause analysis by offshore team,

coordination of remediation, resource allocation of development team,

review of ETL and mapping specifications, and presentation of findings

to executive management (2009-2010);

OptumHealth Behavioral Solutions, Houston, TX Sr. Data

Analytics Analyst/Project Mgr

March 2007 - December 2009

Description: Project management, Business Requirement Documentation,

technical writing, coordination of multiple teams utilizing data source

systems for large managed health care company within behavioral health

segment. Top two accomplishments include:

. Managed successful deployment under 5% of budgeted resources of Care

Management Quarterly (CMQ) Activity Report for Sales Account

Executives (SAEs) who have 30 Performance Guarantees (PGs) dependent

on the accuracy of this data (2009);

. Created several different tools for innovative, standardized use

across team, including the QATC, which is a tool for measurement of

core functionality, metrics, and formatting in over 101 individual

report criteria (2008).

United Behavioral Health, Spokane, WA Quality Assurance

Analyst/Project Mgr

April 2001 - July 2006

Description: Project management for public sector projects involving

selection of replacement software for state reporting. Provided training

on Six Sigma models to staff, coordinated QA reviews for both clinical and

data audits; co-chaired several committees, and participate in policy and

procedure development in public sector division of large managed health

care company acting as county ASO.

EDUCATION & CERTIFICATION:

. Masters of Business Administration. Florida Institute of Technology,

Nathan M. Bisk College of Business. Major in Healthcare with

additional concentration in finance.

. Bachelor's Degree, Social Services, Whitworth University, Graduated

Magna Cum Laude. American Association of

University Women Scholarship recipient.

. Project Management Institute (PMI) Project Management Professional

(PMP) Certified.

VOLUNTEER WORK & SOCIAL RESPONSIBILITY:

June 2013-MN, February 2012-MN, and October 2009-TX Top individual

fundraiser for AHA with matching donations from OptumHealth, Microsoft, and

Providence Insurance. 4Q 2010 IT Compass Award Nominee; OptumHealth Fall

Fitness Team Lead 2008-2010; Top Individual Fundraiser for NAMI Walk

Houston May 2009 sponsored by UBH; Volunteer Work at Houston Zoo sponsored

by OptumHealth.

WORK RELATED AD-HOC COMMITTEE MEMBERSHIP:

Vital Signs Employee Task Force 2013;

Houston CAC Employee Community Council Member 2009-2011

Spokane County Strategic Advisory Board 2001-2004

MORE INFORMATION:

Multiple recommendations by VPs, Directors, and Peers on Linked-in profile

at;

http://www.linkedin.com/in/charhinton

REFERNCES:

Personal and professional references available upon request.

Contact this candidate